VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

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  • pinballpuk
    New Member
    • Jun 2013
    • 9
    • USA

    #1

    VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

    Hello,

    I recently acquired the subject TV at the swap meet for $20. It would turn on and then off. After reading similar posts & threads I checked out the PS and its working as advertized. I then read about the possibility of the TV being turned of last while using the PC input. I connected my laptop to the TV and then turned it on and it worked. I then changed the input to cable and attempted to perform a channel scan. The analogue channels scanned ok and when it finished I expected it the digital channels next.

    However, the digital channel scan would not start.

    I also noticed that the channels would not change when using the up / down buttons on the remote or on the tv side panel.

    I could change the channels by pressing the number pad on the remote.

    I tried to perform the factory reset steps but I wasn't successful. I didn't see an "F" on the menu screen.


    These are the clues I've noticed so far.

    Any help would be appreciated,

    Best regards,
  • pinballpuk
    New Member
    • Jun 2013
    • 9
    • USA

    #2
    Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

    When I was trying to scan the channels the TV was connected to my TW Digital Cable.

    Comment

    • tom66
      EVs Rule
      • Apr 2011
      • 32560
      • UK

      #3
      Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

      A regulator, 1.2V, on the main board can sometimes fail causing this.
      Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
      For service manual, schematic, boardview (board view), datasheet, cad - use our search.

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

        "VIZIO VX37L" Does this one has two antenna input connections? one for cable and one for Over the Air Digital signal.
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • pinballpuk
          New Member
          • Jun 2013
          • 9
          • USA

          #5
          Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

          Budm,

          This TV has only one F connector and it is used for both the Analogue and Digital signals.


          tom66,

          Thanks for the input, would you be able to provide your best guess where a potentially faulty 1.2V regulator on the main board might be?

          Thanks for your help guys,

          Comment

          • aaronwt6
            Badcaps Veteran
            • Apr 2013
            • 855
            • US

            #6
            Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

            Originally posted by tom66
            A regulator, 1.2V, on the main board can sometimes fail causing this.

            Tom,

            This is the same TV I was working on a couple weeks ago. Unless I overlooked one, I don't recall any 1.2V regulators on the main board.

            https://www.badcaps.net/forum/showth...ighlight=vx37l

            Again, I could have overlooked one.

            Comment

            • aaronwt6
              Badcaps Veteran
              • Apr 2013
              • 855
              • US

              #7
              Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

              There were however a few 1.8v regulators

              Comment

              • tom66
                EVs Rule
                • Apr 2011
                • 32560
                • UK

                #8
                Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                Originally posted by aaronwt6
                Tom,

                This is the same TV I was working on a couple weeks ago. Unless I overlooked one, I don't recall any 1.2V regulators on the main board.

                https://www.badcaps.net/forum/showth...ighlight=vx37l

                Again, I could have overlooked one.
                I think I'm getting confused with another model norcal715 recently repaired.
                Please do not PM me with questions! Questions via PM will not be answered. Post on the forums instead!
                For service manual, schematic, boardview (board view), datasheet, cad - use our search.

                Comment

                • aaronwt6
                  Badcaps Veteran
                  • Apr 2013
                  • 855
                  • US

                  #9
                  Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                  Originally posted by tom66
                  I think I'm getting confused with another model norcal715 recently repaired.
                  Gotcha. Just didn't want any confusion. I certainly have no idea on the actual issue though. Certainly sounds like a main board issue but I wouldn't know where to start.

                  Comment

                  • pinballpuk
                    New Member
                    • Jun 2013
                    • 9
                    • USA

                    #10
                    Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                    Hello aaronwt6,

                    Were you able to accquire a schematic for the main board of the VX37L while you were repairing one not too long ago?

                    Best regards,

                    Comment

                    • pinballpuk
                      New Member
                      • Jun 2013
                      • 9
                      • USA

                      #11
                      Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                      I've removed the mainboard and I'm looking for an obvious problem and haven't see one yet. Perhaps I can get my hands on a known good mainboard P/N: 3637-0012-0150(3c), and install it to see if the problem goes away. I've been reading various post and there are some with similar issues of not being able to scan digital channels.

                      Comment

                      • Tvbob
                        tvbob
                        • Dec 2009
                        • 204

                        #12
                        Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                        firmware problem.

                        Comment

                        • aaronwt6
                          Badcaps Veteran
                          • Apr 2013
                          • 855
                          • US

                          #13
                          Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                          Originally posted by pinballpuk
                          I've removed the mainboard and I'm looking for an obvious problem and haven't see one yet. Perhaps I can get my hands on a known good mainboard P/N: 3637-0012-0150(3c), and install it to see if the problem goes away. I've been reading various post and there are some with similar issues of not being able to scan digital channels.
                          Never looked for a schematic pinballbuk. I just found that it had no 12V/24V output on the power supply and changed it. I was going to attempt a repair but found the board so cheap I just bought the whole thing.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #14
                            Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                            Pictures of this main board and the list of the voltage regulators readings?
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • ecking767
                              Badcaps Veteran
                              • Oct 2009
                              • 492
                              • USA

                              #15
                              Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                              Originally posted by Tvbob
                              firmware problem.

                              I totally agree, I had an Vizio GV42LHDTV with the same problem. I replaced the mainboard. Also you may want to make sure your replacement board is at the latest revision before buying.

                              Comment

                              • pinballpuk
                                New Member
                                • Jun 2013
                                • 9
                                • USA

                                #16
                                Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                                Originally posted by budm
                                Pictures of this main board and the list of the voltage regulators readings?
                                I can supply a picture of the mainboard later this evening.

                                Is there a list of the regulators by reference designator for the devices on the Mainboard?

                                Comment

                                • pinballpuk
                                  New Member
                                  • Jun 2013
                                  • 9
                                  • USA

                                  #17
                                  Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                                  Here are the pics and the data. I noted on the LDS table when there was a resistor near the Adj pin on the regulator. I also noted on U10 where the Adj voltage was Zero on this main board and others I saw had a value of .33 for example.
                                  I appreciate the help,

                                  Best regards,





                                  http://s1289.photobucket.com/user/pi...3ba7b.jpg.html
                                  Last edited by pinballpuk; 06-22-2013, 11:59 PM. Reason: trying to fgure out how to add pictures

                                  Comment

                                  • pinballpuk
                                    New Member
                                    • Jun 2013
                                    • 9
                                    • USA

                                    #18
                                    Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                                    Is anyone else able to see the pictures and LDO readings?

                                    Comment

                                    • gdblanford
                                      New Member
                                      • Nov 2016
                                      • 1
                                      • United States

                                      #19
                                      Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                                      Wondering if this was resolved or found a fix. I have the same problem with the scanner. Here are my readings, I have no other issues with the TV just doesn't get any channels. Won't find any analog either in fact.

                                      Readings with TV on
                                      Name Reg Type IN OUT Ground Exp Specs/Tolerance
                                      DU2 33L 5 3.28 0 3.27
                                      DU3 25L 5 2.5 0 2.48
                                      DU4 AMC1117 adj 3.34 1.24 0 1.25
                                      U10 18L 3.28 1.8 0 1.78
                                      U16 25L 5.02 2.49 0 2.48
                                      U18 AMC1117 adj 3.27 1.49 0.25 1.50
                                      U4 33L 5.05 3.27 0 3.27
                                      U5 AMC1117 adj 3.27 1.95 0.7 1.95
                                      U6 33L 5.05 3.27 0 3.27
                                      U7 18L 3.27 1.8 0 1.78
                                      U8 33L 5.02 3.28 0 3.27
                                      U9 18L 3.28 1.8 0 1.78

                                      I've done the Hard tuner reset and the RGP input attempt with no avail.

                                      Comment

                                      • Eagle72
                                        New Member
                                        • Dec 2016
                                        • 2
                                        • USA

                                        #20
                                        Re: VIZIO VX37L will not scan Digital channels or respond to up/dn channel changes

                                        Same problem on mine
                                        does everything except scan/display digital channels

                                        Comment

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