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HP 14-ab Charging Issues Power Management Problems

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    HP 14-ab Charging Issues Power Management Problems

    When computer is ON the battery level does not change.
    When DC Jack cable is inserted or removed, it updates the battery health.
    It charges the battery when battery is connected, but does not show charging or progressing in % percentage in the system. Unless removed and reinserted.

    Tried a different battery same issue.

    Ubuntu Live 20 and Windows 10 both show 33% Plugged in.
    Windows 10 shows plugged in ONLY. Ubuntu says Charging but stuck on 33%
    33% is at 12.45V and it’s increasing and charging the battery when tested with multi meter.

    Battery rating is 13.2Vdc model BK03XL HP 3470mAh

    I have not attempted to replace the BQ737 as I feel the readings are OK, but please advise. I've provided as much information as possible and let me know what other information you'd like.

    Battery PIN connector on BOARD Readings:
    1 Ground
    2 Ground
    3 Ground
    4 36k
    5 5.96M
    6 5.98m
    7 HARD to get reading, jumps from 8.6M to 1.15M 30K then up350K then keeps cycling like this.
    8 SAME behavior as Pin 7.

    Pin 7 & 8 go into MOSFET PU4408 DRAIN and Diode , 2 caps and R010 Resistors.

    ENE Readings
    ENE KB9028Q C diode Resistance
    77 SDA0 0.56 2.48M
    78 SCL0 0.56 2.48M
    79 IEDI_SDA 0.43 11.53k
    80 IEDI_SCL 0.43 11.53k

    Charge controller is the BQ737
    I have a bad identical board with different issues and the reading off that in diode more and this one are pretty much identical except where stated:

    BQ737 Readings Battery Issue Laptop Other Laptop
    1 0.4398 0.3861
    2 0.4401 0.3861
    3 0.4511 same
    4 0.503 same
    5 0.444 same
    6 0.4901 0.6666
    7 0.448 same
    8 0.4308 same
    9 0.4507 same
    10 0.49 same
    11 0.45 same
    12 0.15 same
    13 0.16 same
    14 g g
    15 0.33 same
    16 0.5 same
    17 0.7 0.55
    18 0.47 same
    19 0.15 same
    20 0.45 0.39
    Attached Files

    #2
    Re: HP 14-ab Charging Issues Power Management Problems

    I've uploaded a video showing the performance activity of the BQ737 under thermal camera for your reference.
    https://youtu.be/BrTqmXFUbp4

    Comment


      #3
      Re: HP 14-ab Charging Issues Power Management Problems

      VCC in pin 20 of BQ737 Resistance is 17.48M ohms. 11.05V when battery is in. When Charger is in 19.49V with battery inside. 19.99V when battery is disconnected.

      Comment


        #4
        Re: HP 14-ab Charging Issues Power Management Problems

        I'm thinking resistors somewhere but I don't know where also that the charge level indicator etc. comes in to the system only when DC cable is removed and inserted it'll update in windows. when battery is removed and insert also it'll update in Windows but ONLY once.

        Comment


          #5
          Re: HP 14-ab Charging Issues Power Management Problems

          I've replaced 100k resistors for data lines at battery side. not fixed.
          i've checked resistors at ene chip side, both are 2.2k which are good.
          I've installed new BQ737 chip. not fixed.
          From battery it goes to a 6 legged chip, I swapped from another laptop, not fixed.
          I've run out of ideas.
          I've also tried another battery. So 3 batteries altogether.

          Comment


            #6
            Re: HP 14-ab Charging Issues Power Management Problems

            It'll only charge battery when turned OFF. When turned on, it stops charging off the battery and it'll work off the DC. When DC is removed, battery does kick in.

            Comment


              #7
              Re: HP 14-ab Charging Issues Power Management Problems

              Motherboard model:
              BUCKS_UMA_MB
              16872-2
              448.0C204.0021

              Comment


                #8
                Re: HP 14-ab Charging Issues Power Management Problems

                Finally fixed the issue. Original problem - 1 of the dual resistor is not working properly. Then after I realised the adapter not giving enough voltage. So battery detection and data issue related to resistor. and charging only when off is related to adapter.

                Comment


                  #9
                  Re: HP 14-ab Charging Issues Power Management Problems

                  Originally posted by sikocan View Post
                  Finally fixed the issue. Original problem - 1 of the dual resistor is not working properly. Then after I realised the adapter not giving enough voltage. So battery detection and data issue related to resistor. and charging only when off is related to adapter.
                  adaptör ne kadar Volt veriyordu?
                  How much Volt was the adapter delivering?

                  Comment

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