Hi all,
I'm troubleshooting an issue with a laptop where it doesn't seem to want to charge the battery. The laptop will run off the battery alone and use/drain the battery normally in this situation, it will run off the AC adapter alone, and it will run with both charger and battery connected, but it doesn't seem to charge the battery under any circumstance.
At startup of the laptop, the following error message is displayed by Dell SupportAssist: "Alert! The AC power adapter wattage and type cannot be determined. The battery may not charge. The system will adjust...
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