Dell battery not charging

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  • inkman
    Senior Member
    • Sep 2019
    • 55
    • uk

    #1

    Dell battery not charging

    Dell battery.
    7.4v
    Genuine dell charger.
    I have this dell battery thats been left on storage for long time
    and its not charging anymore inside laptop.
    Software aida 64 indicates battery has zero wear level,voltage at 2.8v.
    I am using it in dell computer it came with.
    When laptop is running, aida 64 indicates battery is not charging.
    I think battery is locked.Please help me revive this battery, it is in really
    nice condition.Any question please ask.
    Thanks
  • SMDFlea
    Super Moderator
    • Jan 2018
    • 20763
    • UK

    #2
    Re: Dell battery not charging

    Originally posted by inkman
    I have this dell battery thats been left on storage for long time
    and its not charging anymore inside laptop.
    Does this laptop have a model number, does the battery have a model number

    .
    All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

    Comment

    • mcplslg123
      Badcaps Legend
      • Jun 2015
      • 7262
      • india

      #3
      Re: Dell battery not charging

      Check whether adapter is recognised in bios setup or not?

      Comment

      • inkman
        Senior Member
        • Sep 2019
        • 55
        • uk

        #4
        Re: Dell battery not charging

        Originally posted by SMDFlea
        Does this laptop have a model number, does the battery have a model number

        .
        Thank you SMDFlea.
        The laptop is Dell latitude E5450.
        The battery is genuine Dell, 51wh, GSM10,7.4v.
        I have another GSM10 battery which charges fine on this laptop.
        When i replace this faulty battery it does not charge.

        Comment

        • inkman
          Senior Member
          • Sep 2019
          • 55
          • uk

          #5
          Re: Dell battery not charging

          Originally posted by mcplslg123
          Check whether adapter is recognised in bios setup or not?
          Thank you mcplslg123.
          Adapter is recognised as 90w.
          With faulty battery communication error is displayed in dell bios.

          Comment

          • Vesko356
            VIP Moderator
            • Aug 2018
            • 4386
            • Bulgaria 🇧🇬

            #6
            Re: Dell battery not charging

            Originally posted by inkman
            Thank you SMDFlea.
            The laptop is Dell latitude E5450.
            The battery is genuine Dell, 51wh, GSM10,7.4v.
            I have another GSM10 battery which charges fine on this laptop.
            When i replace this faulty battery it does not charge.
            It's G5M10 battery. It's over-discharged and probably (99%) the controller locked the battery and cut the main battery power line by sending the signal to controlled battery fuse. This battery can not be dissembled easily or at least without damaging the battery housing by the inexperienced person. But if you want to try some repair attempt at home you can try to charge the cells to 3.3V each, check the fuse and try to charge the battery in the laptop again, if it's doesn't help there's nothing you can do more without the special equipment and knowledge on a subject.

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