Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

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  • FrozenHaxor
    Badcaps Veteran
    • Jun 2015
    • 260
    • Poland

    #1

    Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

    I have an issue with this board, apparently it fell off the table on the charging port while still connected to the charger. Customer replaced the charge port with cable and whole connector, yet the board still won't charge the battery or work on adapter power. Laptop works fine on charged battery (with or without adapter connected). When Laptop is connected to the adapter and I take out the battery, it actually switches to the adapter power and continues to work for about 2 seconds then shuts off and stays dead until I insert a battery again.

    Adapter is not the issue there. It behaves the same way on my laboratory power supply. No current draw at all.

    Connector center pin shows 1V when connected to the adapter.

    3.3V and 5V coils are working when connected to adapter, there is power to the on button.

    BQ737 was replaced with known good part
    ACDET to this IC measures 2.8V, it has 19V power.
    Passives around it seem right, although I don't know their design values.

    Measured a bunch of mosfets, none of them seem to have shorts.


    Having no schematic for this board makes it difficult to troubleshoot. Did somebody come across a similar issue?
    Last edited by FrozenHaxor; 09-02-2019, 05:11 AM.
  • piernov
    Super Moderator
    • Jan 2016
    • 4435
    • France

    #2
    Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

    You need to have the correct resistance to ground on the center pin, 550 ohms for a 90W AC adapter (assuming this is what this machines requires — confirm with what's written on the chassis). I'd try with another good AC adapter as using a lab power supply only confirms the DC-in power rail is not the issue but it cannot do anything about the center pin. (or you could wire your own resistor too…)
    OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

    Comment

    • FrozenHaxor
      Badcaps Veteran
      • Jun 2015
      • 260
      • Poland

      #3
      Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

      Tested with 3 good known original Lenovo adapters, one 65W and two 90W, and the Lab supply that always worked fine with every lenovo so far. The adapter for lab psu has 590 Ohm resistor in it. It powered countless lenovo laptops just fine before. Must be the mobo having an issue. Also confirmed that the charge port and cable is good, the resistance is sensed on the motherboard connector just fine when adapter is plugged in.
      Last edited by FrozenHaxor; 09-02-2019, 07:39 AM.

      Comment

      • caspian
        Badcaps Legend
        • Oct 2015
        • 1589
        • Laptop

        #4
        Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

        If the exact schematics file is not available, find the closest one among Lenovo schematics.

        Comment

        • zhang
          Senior Member
          • Jun 2017
          • 50
          • Indonesia

          #5
          Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

          "3.3V and 5V coils are working when connected to adapter, there is power to the on button."
          is it being tested with "adaptor only"?

          Comment

          • FrozenHaxor
            Badcaps Veteran
            • Jun 2015
            • 260
            • Poland

            #6
            Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

            Originally posted by zhang
            "3.3V and 5V coils are working when connected to adapter, there is power to the on button."
            is it being tested with "adaptor only"?
            Yes. This is adapter only. Everything seems to be fine but it just won't start up.

            Comment

            • Techtiger
              Badcaps Legend
              • Oct 2014
              • 1601
              • france

              #7
              Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

              test the out put of BQ737
              pin 5 IOUT
              pin 7 ACOK
              pin 16 REGEN
              pin 8 & 9 SCL SDA

              Comment

              • FrozenHaxor
                Badcaps Veteran
                • Jun 2015
                • 260
                • Poland

                #8
                Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

                Test results:

                pin 5 IOUT - 0V
                pin 7 ACOK - 0V
                pin 16 REGEN - 6V
                pin 8 & 9 SCL SDA - 3.3V

                Comment

                • Techtiger
                  Badcaps Legend
                  • Oct 2014
                  • 1601
                  • france

                  #9
                  Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

                  Originally posted by FrozenHaxor
                  Test results:

                  pin 5 IOUT - 0V
                  pin 7 ACOK - 0V
                  pin 16 REGEN - 6V
                  pin 8 & 9 SCL SDA - 3.3V
                  For ACOK for this MB architecture may be Logic Low that’s why 0V , and for IOUT & EC no Communication 0V this why no charging, that pin is connected to a Cap test if’s leaking or short
                  Last edited by Techtiger; 09-03-2019, 02:48 PM.

                  Comment

                  • FrozenHaxor
                    Badcaps Veteran
                    • Jun 2015
                    • 260
                    • Poland

                    #10
                    Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

                    Pin 5 IOUT to ground is 100kOhm. Can't see any caps from that line.


                    Last edited by FrozenHaxor; 09-03-2019, 05:18 PM.

                    Comment

                    • mcplslg123
                      Badcaps Legend
                      • Jun 2015
                      • 7262
                      • india

                      #11
                      Re: Lenovo G710 doesn't work on AC power, only on battery (DUMB02 board)

                      Originally posted by techtiger
                      For ACOK for this MB architecture may be Logic Low that's why 0V , and for IOUT & EC no Communication 0V this why no charging, that pin is connected to a Cap test if's leaking or short
                      Yes, BQ737-acok is logic low.

                      Comment

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