Asus x555LD touchpad not working

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  • ktmmotocross
    Boardkiller
    • Feb 2014
    • 3559
    • slovakia

    #1

    Asus x555LD touchpad not working

    Hello. Have this Asus X55ld that have not working touchpad. dont have schematic or boardview so anybody know where to start searching for fault?
  • Jesse James
    Senior Member
    • Sep 2018
    • 95
    • Canada

    #2
    Re: Asus x555LD touchpad not working

    Did you check in control panel if its enabled
    Does it show up in device manager

    I had Asus where guy was using aftermarket charger and in that case was trackpad issue
    Last edited by Jesse James; 04-02-2019, 02:43 PM.

    Comment

    • caspian
      Badcaps Legend
      • Oct 2015
      • 1589
      • Laptop

      #3
      Re: Asus x555LD touchpad not working

      first download the boardview from this thread:
      https://www.badcaps.net/forum/showthread.php?t=60549
      then, follow the procedure mentioned in this thread to find the cause of the problem:
      https://www.badcaps.net/forum/showthread.php?t=75720

      Comment

      • ktmmotocross
        Boardkiller
        • Feb 2014
        • 3559
        • slovakia

        #4
        Re: Asus x555LD touchpad not working

        i did the measurement and all looks good. even compared to another board.

        have 3vs, 3.3v on data line, resistance looks good too. have spare touchbar thar not work too

        Comment

        • caspian
          Badcaps Legend
          • Oct 2015
          • 1589
          • Laptop

          #5
          Re: Asus x555LD touchpad not working

          so this is a strange kind of touchpad problem that does not give any clue. thus, more tests should be done to find a clue to discover what component is defective.

          Comment

          • mosfetratus
            Sure Not
            • Feb 2019
            • 174
            • Resistron

            #6
            Re: Asus x555LD touchpad not working

            DRIVERS! I had same problem, trackpad wont work. Bugged drivers or something windows related.

            Uninstall drivers from device manager and remove trackpad software. Restart PC, it should install generic drivers.

            this asus notebook is total garbage. GT820M throttles with fresh thermal paste. Trackpad problems. Stupid motherboard design.

            Comment

            • SMDFlea
              Super Moderator
              • Jan 2018
              • 20367
              • UK

              #7
              Re: Asus x555LD touchpad not working

              The grounding tape thats used can break down over time.Solder some jumper wires
              All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

              Comment

              • ktmmotocross
                Boardkiller
                • Feb 2014
                • 3559
                • slovakia

                #8
                Re: Asus x555LD touchpad not working

                have spare flex. little longer but same wide.

                grounding tape?

                Comment

                • ktmmotocross
                  Boardkiller
                  • Feb 2014
                  • 3559
                  • slovakia

                  #9
                  Re: Asus x555LD touchpad not working

                  how is touchpad identified in device manager?

                  Comment

                  • KenSea12
                    New Member
                    • Jan 2019
                    • 2
                    • Philippines

                    #10
                    Re: Asus x555LD touchpad not working

                    Try to set the default set-up in BIOS Setting Sir

                    Comment

                    • ktmmotocross
                      Boardkiller
                      • Feb 2014
                      • 3559
                      • slovakia

                      #11
                      Re: Asus x555LD touchpad not working

                      Originally posted by KenSea12
                      Try to set the default set-up in BIOS Setting Sir
                      allredy done. i was thinking about bios reflash

                      dont know if latop see that touchpad

                      Comment

                      • SMDFlea
                        Super Moderator
                        • Jan 2018
                        • 20367
                        • UK

                        #12
                        Re: Asus x555LD touchpad not working

                        Originally posted by ktmmotocross
                        have spare flex. little longer but same wide.

                        grounding tape?
                        Well, i call it grounding tape.Its the fabric conductive tape in the picture above the white sticker on the left (its an acer netbook).Without that tape or a jumper wire its erratic or doesn`t work at all .Theres another large GND pad on the right where i can run a jumper wire to the surrounding metal bracket .
                        Attached Files
                        Last edited by SMDFlea; 04-08-2019, 04:19 AM.
                        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                        Comment

                        • ktmmotocross
                          Boardkiller
                          • Feb 2014
                          • 3559
                          • slovakia

                          #13
                          Re: Asus x555LD touchpad not working

                          solder a wire from big ground pad to gnd of board but nothing changed

                          Comment

                          • SMDFlea
                            Super Moderator
                            • Jan 2018
                            • 20367
                            • UK

                            #14
                            Re: Asus x555LD touchpad not working

                            Originally posted by ktmmotocross
                            solder a wire from big ground pad to gnd of board but nothing changed
                            Ok, it was worth a try .
                            All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

                            Comment

                            • mosfetratus
                              Sure Not
                              • Feb 2019
                              • 174
                              • Resistron

                              #15
                              Re: Asus x555LD touchpad not working

                              Originally posted by ktmmotocross
                              how is touchpad identified in device manager?
                              Device manager:

                              under, mouse and other pointing devices, should have name ASUS.

                              Comment

                              • ktmmotocross
                                Boardkiller
                                • Feb 2014
                                • 3559
                                • slovakia

                                #16
                                Re: Asus x555LD touchpad not working

                                no, dont have

                                Comment

                                • mosfetratus
                                  Sure Not
                                  • Feb 2019
                                  • 174
                                  • Resistron

                                  #17
                                  Re: Asus x555LD touchpad not working

                                  Originally posted by ktmmotocross
                                  no, dont have
                                  It should be asus smart gesture or asus support device (generic drivers).

                                  Try booting latest hirens CD with linux or mini windows 7/10, they should have generic drivers. To test if it's windows/drivers problem.

                                  because in my case it was exactly it - Drivers.

                                  Comment

                                  • ktmmotocross
                                    Boardkiller
                                    • Feb 2014
                                    • 3559
                                    • slovakia

                                    #18
                                    Re: Asus x555LD touchpad not working

                                    i ty boot latest ubuntu witout luck for working touchpad

                                    Comment

                                    • ktmmotocross
                                      Boardkiller
                                      • Feb 2014
                                      • 3559
                                      • slovakia

                                      #19
                                      Re: Asus x555LD touchpad not working

                                      Guys its look like a common X555LD problem. Have repaired another board and have same problem. Just replaced main mosfet and dport to lvds convertor IC.

                                      Does anybody have guide how to solve this problem?

                                      Comment

                                      • caspian
                                        Badcaps Legend
                                        • Oct 2015
                                        • 1589
                                        • Laptop

                                        #20
                                        Re: Asus x555LD touchpad not working

                                        replace the two inductors which are located near the Touchpad connector on the mainboard. this may solve the problem.

                                        Comment

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