Touch pad and keyboard not working

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  • kalilinux25
    Badcaps Legend
    • Mar 2018
    • 2072
    • ZAMBOANGA SIBUGAY

    #1

    Touch pad and keyboard not working

    Hi I have ACER aspire 4730z JAL90 LA-4210P the keyboard and touchpad is not working at all. I dont know where to focus in repairing this kind of problem ..
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  • mcplslg123
    Badcaps Legend
    • Jun 2015
    • 7262
    • india

    #2
    Re: Touch pad and keyboard not working

    you need to measure voltage on the tp and kbd connector pins first

    Comment

    • kalilinux25
      Badcaps Legend
      • Mar 2018
      • 2072
      • ZAMBOANGA SIBUGAY

      #3
      Re: Touch pad and keyboard not working

      Originally posted by mcplslg123
      you need to measure voltage on the tp and kbd connector pins first
      jp4 pin 7 has 3v
      jp7 pin 6 has 5v

      Comment

      • piernov
        Super Moderator
        • Jan 2016
        • 4435
        • France

        #4
        Re: Touch pad and keyboard not working

        Any liquid damage?
        Tried another keyboard?
        Working with external mouse/keyboard?
        Tried another operating system?
        Tried a BIOS update?
        OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

        Comment

        • kostukas1985
          Member
          • Jan 2018
          • 15
          • lithuania

          #5
          Re: Touch pad and keyboard not working

          keyboard and touchpad not working only in windows or in Bios window to?

          Comment

          • kalilinux25
            Badcaps Legend
            • Mar 2018
            • 2072
            • ZAMBOANGA SIBUGAY

            #6
            Re: Touch pad and keyboard not working

            Originally posted by kostukas1985
            keyboard and touchpad not working only in windows or in Bios window to?
            even in bios sir I cant boot on any bootable

            Comment

            • petehall347
              Badcaps Legend
              • Jan 2015
              • 4426
              • United Kingdom

              #7
              Re: Touch pad and keyboard not working

              try external

              Comment

              • kalilinux25
                Badcaps Legend
                • Mar 2018
                • 2072
                • ZAMBOANGA SIBUGAY

                #8
                Re: Touch pad and keyboard not working

                Originally posted by petehall347
                try external
                not working sir ive tried flashing bios

                Comment

                • kalilinux25
                  Badcaps Legend
                  • Mar 2018
                  • 2072
                  • ZAMBOANGA SIBUGAY

                  #9
                  Re: Touch pad and keyboard not working

                  Originally posted by kostukas1985
                  keyboard and touchpad not working only in windows or in Bios window to?
                  not working in windows also in post bios

                  Comment

                  • kalilinux25
                    Badcaps Legend
                    • Mar 2018
                    • 2072
                    • ZAMBOANGA SIBUGAY

                    #10
                    Re: Touch pad and keyboard not working

                    Originally posted by kalilinux25
                    not working in windows also in post bios
                    how can i fix this?

                    Comment

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