a2251 820-01949 usb c amp meter malfunction when battery is plugged

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  • alfredposadas09
    Badcaps Veteran
    • Aug 2020
    • 343
    • Philippines

    #1

    a2251 820-01949 usb c amp meter malfunction when battery is plugged

    a2251 820-01949 usb c amp meter malfunction when battery is plugged, can someone help me to troubleshoot this? no short on sda and scl lines and 3.3 voltage on both lines
  • mon2
    Badcaps Legend
    • Dec 2019
    • 13867
    • Canada

    #2
    Test with another known good battery. Perhaps this battery pack has the bms locked or is not compatible for this chassis.

    Is the battery pack the original OEM or a replacement?

    Review the level shifters that may be onboard between the smbus lines between the battery connector and the smbus master.

    Comment

    • alfredposadas09
      Badcaps Veteran
      • Aug 2020
      • 343
      • Philippines

      #3
      Originally posted by mon2
      Test with another known good battery. Perhaps this battery pack has the bms locked or is not compatible for this chassis.

      Is the battery pack the original OEM or a replacement?

      Review the level shifters that may be onboard between the smbus lines between the battery connector and the smbus master.
      i try to replace the battery with battery replacement.. laptop now working fine .. after 3days laptop doesnt power again.. i am waiting for my customer to return it to me

      Comment

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