Dell G5 SE 5505 - "Invalid memory installed" after BIOS update.

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  • lalle-
    Member
    • Aug 2024
    • 11
    • Sweden

    #1

    Dell G5 SE 5505 - "Invalid memory installed" after BIOS update.

    Hello!

    I have a problem with a Dell G5 SE 5505 laptop that I hope someone can give me a few pointers on.
    [OK, it's not really a laptop, I'm running the motherboard on my desktop with only cooling, RAM and an M2 drive attached.]
    I had some performance issues, so I decided to update my BIOS from 1.7.0 to the latest version, 1.20.0.
    The computer restarted and the update dit not want to continue without a battery connected, even though I used dell's method of bypassing this requirement.
    I tried updating to a custom BIOS from Reddit user Satori_Nori https://www.reddit.com/r/GamingLapto...5_custom_bios/ with the help of a CH341A programmer.
    The programming was successful, but the status LED blinks 2 red and 5 white, indicating "Invalid memory installed".

    Then I tried extracting a binary from the Dell 1.20.0 bios and programmed the chip with that - same thing "invalid memory".
    I have tried swapping the RAM sticks, trying one at a time in each slot, and even tried a different RAM stick to no avail.

    There's another thread on this forum where someone was having a similar issue with a similar laptop (Inspiron 5505 instead of G5 SE 5505) https://www.badcaps.net/forum/troubl...5-19852-1-bios
    If anyone can help me save this PC I'll be very greatful!


    I'll end this with a bonus question: Is it possible to turn off the Dell support assistant warnings at startup? I'm tired of being warned that there's no LCD connected.

    Thanks in advance!
    / Lalle

    System info:
    Laptop: Dell G5 SE 5505 (can't find any more detailed number other than "option #2".
    CPU: Ryxen 4800H
    GPU: Radeon RX5600M
    RAM used: Micron MTA4ATF1G64HZ (2x8GB PC4 2300MHz CL22)
    Service tag 2MJDB63 (No match on Dell's webpage)
    Motherboard model number (i think): CN-0JT83K​
  • mcplslg123
    Badcaps Legend
    • Jun 2015
    • 7262
    • india

    #2
    After bios flash from that reditt link,do you still get display on screen? I think NO.

    The dell bios update dont have the full bios inside and you need to rebuils the bios from original backup+bios update.
    If you dont know how to do it,post your original backup in bios section and make a request for clean me bios from dell update.
    PS: Programming with CH34 is highly unreliable.

    Comment

    • lalle-
      Member
      • Aug 2024
      • 11
      • Sweden

      #3
      Originally posted by mcplslg123
      After bios flash from that reditt link,do you still get display on screen? I think NO.

      The dell bios update dont have the full bios inside and you need to rebuils the bios from original backup+bios update.
      If you dont know how to do it,post your original backup in bios section and make a request for clean me bios from dell update.
      PS: Programming with CH34 is highly unreliable.
      Thank you for your reply!
      Your answer gives me a bit of hope

      I see that I left out that important piece of information: When booting, the screen is black, nothing shows on screen.
      It seems that I don't know enough about BIOSes these days. I don't have a backup since the BIOS update failed, I assumed the BIOS on chip was corrupt and went straight to reddit. Perhaps this was a mistake.
      What should my next steps be to get things running again?
      I found a thread with a BIOS file on this forum: Dell g5 se 5505 - Badcaps​ - would this work?

      Kind regards
      Lalle

      Comment

      • mcplslg123
        Badcaps Legend
        • Jun 2015
        • 7262
        • india

        #4
        Yes you can try bios from that thread.

        Comment

        • lalle-
          Member
          • Aug 2024
          • 11
          • Sweden

          #5
          Originally posted by mcplslg123
          Yes you can try bios from that thread.
          Thanks for your reply.

          Progress (or not really, but I've tried things):
          I have now tried them both. I programmed the chip, read back the contents and verified that the programmed file and the read back file were identical.
          I still get the same symptoms:
          No image on screen.
          LED Blinks "Invalid memory": 2 red, 5 white
          If I remove the RAM I get "No memory or RAM detected": 2 red, 3 white.
          Since I'm running the motherboard out of the chassis, I don't have the CMOS battery plugged in - Is that a problem?

          I think next step will be to request a virgin BIOS in the appropriate part of the forum.
          If anyone has any pointers for me I'd be very happy

          Cheers
          / Lalle


          Comment

          • lalle-
            Member
            • Aug 2024
            • 11
            • Sweden

            #6
            Found the motherboard model number on the PCB:
            Selek MLK AMD
            19802-1
            FGRDN$JA

            Comment

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