I have a HP Probook 640 G4 laptop which does not detect the DC charger and therefore will not charge the battery. I checked the dc adapter on another working probook 640 and it functions adequately.
I checked the voltages coming in on the motherboard connector from the DC adapter to the bad unit and measured one voltage to be 19vdc and the other the center pin to be about 0.8vdc. I tested the battery and it was found to be OK.
I am not sure what the center pin voltage should be. I suspect the problem to be a component on the dc input line on the motherboard but I do not have any schematics and I am not sure where to look. Can someone please help, I would greatly appreciate it
Thx
Nick
I checked the voltages coming in on the motherboard connector from the DC adapter to the bad unit and measured one voltage to be 19vdc and the other the center pin to be about 0.8vdc. I tested the battery and it was found to be OK.
I am not sure what the center pin voltage should be. I suspect the problem to be a component on the dc input line on the motherboard but I do not have any schematics and I am not sure where to look. Can someone please help, I would greatly appreciate it
Thx
Nick
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