Excruciatingly slow bios Dell E5570 LA-C641P

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  • pingaroon
    Senior Member
    • Nov 2019
    • 121
    • uk

    #1

    Excruciatingly slow bios Dell E5570 LA-C641P

    Hi, a once-good board has suddenly developed a fault where it runs slow - I mean REALLY REALLY SLOW. With no peripherals attached (including no SSD/HDD), the bios screens can actually be seen redrawing/refreshing themselves and it takes 30 mins+ to boot an o/s off a USB stick. All the PS coil voltages are normal and everything on the board looks fine (and works fine). I have a couple of good working boards for comparison but can't find any difference between the 2.

    The problem is definitely not the bios.

    I've changed 2 of the crystals to no avail.

    What could it be?
  • aldopc
    Badcaps Veteran
    • Jul 2017
    • 464
    • Chilito

    #2
    Re: Excruciatingly slow bios Dell E5570 LA-C641P

    Originally posted by pingaroon
    Hi, a once-good board has suddenly developed a fault where it runs slow - I mean REALLY REALLY SLOW. With no peripherals attached (including no SSD/HDD), the bios screens can actually be seen redrawing/refreshing themselves and it takes 30 mins+ to boot an o/s off a USB stick. All the PS coil voltages are normal and everything on the board looks fine (and works fine). I have a couple of good working boards for comparison but can't find any difference between the 2.

    The problem is definitely not the bios.

    I've changed 2 of the crystals to no avail.

    What could it be?
    Hello, did I ever have a similar problem in the psid area, does the charger detect it in the bios in the battery status section, and shows the watts of the charger? or problem in the in.

    Comment

    • pingaroon
      Senior Member
      • Nov 2019
      • 121
      • uk

      #3
      Re: Excruciatingly slow bios Dell E5570 LA-C641P

      Originally posted by aldopc
      Hello, did I ever have a similar problem in the psid area, does the charger detect it in the bios in the battery status section, and shows the watts of the charger? or problem in the in.
      Hi, I'll check that tomorrow and report back, thanks. I did check the voltage on the ID pin earlier today and it is normal (3.3v).

      Comment

      • reformatt
        Badcaps Legend
        • Feb 2020
        • 1398
        • Australia

        #4
        Re: Excruciatingly slow bios Dell E5570 LA-C641P

        Abscence of PS-ID data from the charger will result in the CPU being throttled to the slowest speed and disable battery charging. 3V on this line doesn't prove anything; serial data is issued from a one wire chip in the charger to the EC and only appears as a short burst when power is first provided.

        Comment

        • pingaroon
          Senior Member
          • Nov 2019
          • 121
          • uk

          #5
          Re: Excruciatingly slow bios Dell E5570 LA-C641P

          Originally posted by reformatt
          Abscence of PS-ID data from the charger will result in the CPU being throttled to the slowest speed and disable battery charging. 3V on this line doesn't prove anything; serial data is issued from a one wire chip in the charger to the EC and only appears as a short burst when power is first provided.
          Hi, 90W and 65W Dell chargers are both recognised normally in the bios (and both work normally on other boards), so it's not the charger.

          I've swapped out plenty of bad charger id diodes (PD6 in this case) in the past where the charger cannot be detected, but this board runs even slower than boards where the charger is not detected! Throttling on steroids!

          *headscratch*

          Comment

          • mon2
            Badcaps Legend
            • Dec 2019
            • 13830
            • Canada

            #6
            Re: Excruciatingly slow bios Dell E5570 LA-C641P

            To me, it is still the fault of the bios that is currently onboard.

            Comment

            • pingaroon
              Senior Member
              • Nov 2019
              • 121
              • uk

              #7
              Re: Excruciatingly slow bios Dell E5570 LA-C641P

              Originally posted by mon2
              To me, it is still the fault of the bios that is currently onboard.
              Hi - I used the same (me cleaned) bios in the other 2 (identical spec) good boards where it is flawless. I even tried with 2 or 3 other bioses from the tinternet but all with the same result: SLOW. Also, it was working perfectly with that bios and the fault suddenly appeared

              Bad EC, PCH? I have no idea...

              Comment

              • mon2
                Badcaps Legend
                • Dec 2019
                • 13830
                • Canada

                #8
                Re: Excruciatingly slow bios Dell E5570 LA-C641P

                Once you enter the bios -> have you tried to load safe defaults? Perhaps some incorrect setting that needs to be refreshed.

                Comment

                • pingaroon
                  Senior Member
                  • Nov 2019
                  • 121
                  • uk

                  #9
                  Re: Excruciatingly slow bios Dell E5570 LA-C641P

                  Originally posted by mon2
                  Once you enter the bios -> have you tried to load safe defaults? Perhaps some incorrect setting that needs to be refreshed.
                  Yes, I've tried every possible combo, but no difference.

                  Comment

                  • pingaroon
                    Senior Member
                    • Nov 2019
                    • 121
                    • uk

                    #10
                    Re: Excruciatingly slow bios Dell E5570 LA-C641P

                    Interestingly, the bios is saying the cpu is running normally at 2.40 GHz, but it's still so slow, so could the cpu be toast?
                    Attached Files

                    Comment

                    • mon2
                      Badcaps Legend
                      • Dec 2019
                      • 13830
                      • Canada

                      #11
                      Re: Excruciatingly slow bios Dell E5570 LA-C641P

                      Disconnect anything and everything on this logic board that can be disconnected ie. ssd / drive / USB / etc. Then see if this boots normally.

                      Could a key on the keyboard be stuck? Causing the keyboard buffer to be flooded?

                      Comment

                      • pingaroon
                        Senior Member
                        • Nov 2019
                        • 121
                        • uk

                        #12
                        Re: Excruciatingly slow bios Dell E5570 LA-C641P

                        Originally posted by mon2
                        Disconnect anything and everything on this logic board that can be disconnected ie. ssd / drive / USB / etc. Then see if this boots normally.

                        Could a key on the keyboard be stuck? Causing the keyboard buffer to be flooded?
                        There is nothing connected. Just the bare board and a USB keyboard, which is known good.

                        Comment

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