Apex DT250A Digital Converter Box. I have almost no audio

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  • ivtec
    Badcaps Legend
    • Dec 2008
    • 1967
    • USA

    #1

    Apex DT250A Digital Converter Box. I have almost no audio

    I have a Apex DT250A Digital Converter Box. I have almost no audio. If I turn up the volume on the box to max and the volume on the TV to max then I can hear the audio very faintly.

    The picture is great and closed captioning works great.

    To make sure it is not a TV/cable problem I swapped the cables from the DTV converter with that of the DVD player and still no audio. Used the same cable with the DVD player to the same inputs on the TV and I have audio. So it is not the TV or the cable. -

    Here some pic any advice where to check? thanks
    Attached Files
    Last edited by ivtec; 11-08-2016, 12:33 PM.
  • ivtec
    Badcaps Legend
    • Dec 2008
    • 1967
    • USA

    #2
    Re: Apex DT250A Digital Converter Box. I have almost no audio

    Hi guys; i had this Ota converter box in my scrap and the issue is sound is too low ,could it be this Chip be bad D4558?http://www.powermos.com/Uploads/download/D4558-40V SPEC Simplication.pdf
    Attached Files
    Last edited by ivtec; 12-30-2019, 03:13 PM.

    Comment

    • petehall347
      Badcaps Legend
      • Jan 2015
      • 4439
      • United Kingdom

      #3
      Re: Apex DT250A Digital Converter Box. I have almost no audio

      it could be that or power supply .best check supply voltages first then trace the signals

      Comment

      • ivtec
        Badcaps Legend
        • Dec 2008
        • 1967
        • USA

        #4
        Re: Apex DT250A Digital Converter Box. I have almost no audio

        Originally posted by petehall347
        it could be that or power supply .best check supply voltages first then trace the signals
        Thanks mate; the only thing wrong with this box the sound is low, in order to hear sound volume on the box it has to be max and max on the TV also . and the low sound is same on RF Coaxial 0r R L RCA cables , video is fine and all other functions are good.
        Last edited by ivtec; 12-30-2019, 03:57 PM.

        Comment

        • diif
          Badcaps Legend
          • Feb 2014
          • 6978
          • England

          #5
          Re: Apex DT250A Digital Converter Box. I have almost no audio

          What voltage do you get on pin 8 ?

          Comment

          • stj
            Great Sage 齊天大聖
            • Dec 2009
            • 31199
            • Albion

            #6
            Re: Apex DT250A Digital Converter Box. I have almost no audio

            those 4558's can fail - i'v replaced some in harmon-cardon speakers

            Comment

            • redwire
              Badcaps Legend
              • Dec 2010
              • 3912
              • Canada

              #7
              Re: Apex DT250A Digital Converter Box. I have almost no audio

              I wonder if it has a muting circuit, I would follow the RCA jack outputs back to the 4558. Have to see pic around Q19.

              Comment

              • ivtec
                Badcaps Legend
                • Dec 2008
                • 1967
                • USA

                #8
                Re: Apex DT250A Digital Converter Box. I have almost no audio

                HI folks thanks for helping; ok i tested U4 and Q19 and results are in pic; also i have another Apex same model# and swapped the Power Sup and same result,also the mute is ok,the sound is audible mut has to all the way up on the box and on the TV,thanks again and have a Happy New Year
                Attached Files

                Comment

                • petehall347
                  Badcaps Legend
                  • Jan 2015
                  • 4439
                  • United Kingdom

                  #9
                  Re: Apex DT250A Digital Converter Box. I have almost no audio

                  pin 8 is vcc .

                  Comment

                  • petehall347
                    Badcaps Legend
                    • Jan 2015
                    • 4439
                    • United Kingdom

                    #10
                    Re: Apex DT250A Digital Converter Box. I have almost no audio

                    should be something like 12v at pin 8

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: Apex DT250A Digital Converter Box. I have almost no audio

                      Are you sure that IC4 (4558 close to the RCA jacks) pin 8 has 0 V? Since you have a second unit, do you get the same reading on the working unit.
                      4558: https://cdn.badcaps-static.com/pdfs/...ba96f903cd.pdf
                      Is pin 4 actually connected circuit GND?
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • ivtec
                        Badcaps Legend
                        • Dec 2008
                        • 1967
                        • USA

                        #12
                        Re: Apex DT250A Digital Converter Box. I have almost no audio

                        Originally posted by budm
                        Are you sure that IC4 (4558 close to the RCA jacks) pin 8 has 0 V? Since you have a second unit, do you get the same reading on the working unit.
                        4558: https://cdn.badcaps-static.com/pdfs/...ba96f903cd.pdf
                        Is pin 4 actually connected circuit GND?
                        Thanks budm;Ok those measurements were taken with ground from tunner,now i went to take measurements again but now i used pin 4 as ground and pin 8 and i have 4.8 volts DC.
                        Last edited by ivtec; 01-01-2020, 11:22 AM.

                        Comment

                        • budm
                          Badcaps Legend
                          • Feb 2010
                          • 40746
                          • USA

                          #13
                          Re: Apex DT250A Digital Converter Box. I have almost no audio

                          How about Q19 measurement with ref to circuit GND?
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment

                          • ivtec
                            Badcaps Legend
                            • Dec 2008
                            • 1967
                            • USA

                            #14
                            Re: Apex DT250A Digital Converter Box. I have almost no audio

                            Originally posted by budm
                            How about Q19 measurement with ref to circuit GND?


                            thanks budm ; tested Q19 with ota antenna connected see pic
                            Attached Files

                            Comment

                            • budm
                              Badcaps Legend
                              • Feb 2010
                              • 40746
                              • USA

                              #15
                              Re: Apex DT250A Digital Converter Box. I have almost no audio

                              So Emitter and Base pins shows 0V which means the Transistor is OFF, the Collector shows only 1.3V; need to find out what the Collector is connected to.
                              How about on the working unit, what Voltages do you get compared to this failed unit?
                              Never stop learning
                              Basic LCD TV and Monitor troubleshooting guides.
                              http://www.badcaps.net/forum/showthr...956#post305956

                              Voltage Regulator (LDO) testing:
                              http://www.badcaps.net/forum/showthr...999#post300999

                              Inverter testing using old CFL:
                              http://www.badcaps.net/forum/showthr...er+testing+cfl

                              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                              http://s807.photobucket.com/user/budm/library/

                              TV Factory reset codes listing:
                              http://www.badcaps.net/forum/showthread.php?t=24809

                              Comment

                              • ivtec
                                Badcaps Legend
                                • Dec 2008
                                • 1967
                                • USA

                                #16
                                Re: Apex DT250A Digital Converter Box. I have almost no audio

                                Originally posted by budm
                                So Emitter and Base pins shows 0V which means the Transistor is OFF, the Collector shows only 1.3V; need to find out what the Collector is connected to.
                                How about on the working unit, what Voltages do you get compared to this failed unit?
                                Thanks budm; i already did text voltages on the other box that has the right sound and i don't see anything different,well i think i'm going to leave it alone and keep it for power supp part because i have 2 other boxes but they are Zenith and i like this one better,i only use this type of box to have Ota all over my house through coaxial cable ,thanks for trying to help

                                Comment

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