Netgear = By far the most horrible support ever!

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  • Topcat
    The Boss Stooge
    • Oct 2003
    • 16956
    • United States

    #41
    Re: Netgear = By far the most horrible support ever!

    Originally posted by stj
    and routers dont need to use a "cloud" to administer the settings either!!
    They do that so they can sell you subscriptions....don't pay, you can't control your own hardware until you do.
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    • ratdude747
      Black Sheep
      • Nov 2008
      • 17136
      • USA

      #42
      Re: Netgear = By far the most horrible support ever!

      My Nighthawk router is still going strong... same model as the one I gave you (Topcat).

      But otherwise, Nutgear can take a hike... I've had hit and miss luck with them myself. I use a lot of thier pro-Safe POE switches in my volunteer work (FIRST Robotics competitions fields use one for powering an Airtight wifi sniffer over POE and connecting up a lot of peripherals to the main server cabinet). Can't say I've ever had to pull one from the case of spares. But with warranty support that crappy, I'd never buy one at market price!

      I'll use TP link for "dumb" devices (unmanaged switches, etc.) but anything smart I steer clear of (unless it's something I can put open firmware on). I don't trust them as far as I can kick them.
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      • stj
        Great Sage 齊天大聖
        • Dec 2009
        • 31002
        • Albion

        #43
        Re: Netgear = By far the most horrible support ever!

        i was looking at these:
        https://www.ebuyer.com/641041-tp-lin...ed-8-tl-sg108e

        it's amazing how cheap you can get a metal cased 8way gigbit switch with user management and diagnostics!!!

        Comment

        • Topcat
          The Boss Stooge
          • Oct 2003
          • 16956
          • United States

          #44
          Re: Netgear = By far the most horrible support ever!

          Originally posted by ratdude747
          My Nighthawk router is still going strong... same model as the one I gave you (Topcat).
          I'm running that one in my house, set up as a basic access point....it doesn't need to do anything heroic other than provide WIFI coverage in the house. You have an open firmware on yours? If so, what?
          Originally posted by stj
          i was looking at these:
          https://www.ebuyer.com/641041-tp-lin...ed-8-tl-sg108e

          it's amazing how cheap you can get a metal cased 8way gigbit switch with user management and diagnostics!!!
          I have tons of those little guys I pulled from a K12 EDU. I haven't pulled a bad one out of the pile yet.....but what wrenches those for my application, I needed POE.
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          • stj
            Great Sage 齊天大聖
            • Dec 2009
            • 31002
            • Albion

            #45
            Re: Netgear = By far the most horrible support ever!

            yea, they have that option, but POE doubles the price!!

            Comment

            • ratdude747
              Black Sheep
              • Nov 2008
              • 17136
              • USA

              #46
              Re: Netgear = By far the most horrible support ever!

              Originally posted by Topcat
              I'm running that one in my house, set up as a basic access point....it doesn't need to do anything heroic other than provide WIFI coverage in the house. You have an open firmware on yours? If so, what?
              DD-WRT.



              That said, I need to redo it on a newer firmware as Kong builds are abandonware. I've been stuck in "if it ain't broke don't fix it mode" except that it is broke (security issues, etc.) At my (as of July) former church I ran a similar R6300 V2 on newer firmwares and for the most part everything worked (it was also a SAMBA and FTP server via a USB 3.0 -> eSata external HDD). The two are so similar that I was able to do an NVRAM dump from my former R6300 (which was what I ran at my apartment) into the R7000 (which I scored right after buying my house) and it ran great and what the current setup was carried over from.

              It's used as a router and AP... a grand total of 3 SSIDs ("main" (2.4 and 5), "guest" (2.4 and 5), and "chromecast 5G" (5 only, to force the chromecast to not use 2.4 which would throttle it).
              Attached Files
              Last edited by ratdude747; 08-30-2022, 06:13 PM.
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              • stj
                Great Sage 齊天大聖
                • Dec 2009
                • 31002
                • Albion

                #47
                Re: Netgear = By far the most horrible support ever!

                i use OpenWRT
                https://openwrt.org/

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                • ratdude747
                  Black Sheep
                  • Nov 2008
                  • 17136
                  • USA

                  #48
                  Re: Netgear = By far the most horrible support ever!

                  Originally posted by stj
                  i use OpenWRT
                  https://openwrt.org/
                  I've used it... for me, the potential performance gains aren't enough to warrant the difficulty of setup and maintenance. But I do have a few gigabit N Linksys routers on the shelf that are only supported by OpenWRT and have it installed.

                  Routers are something I want to work and work well... for me DD-WRT fits the bill. To each their own.
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