Unable to access NETGEAR WGR614v7 browser user interface after resetting

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

c104 is at the front right side - same side as the power inlet.
it's printed on the board.

the cap is dark green with gold print.

"Thank You so much" I now see it clearly.

But what is it that shows that this capacitor is spoilt.

[stj]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

c104 is at the front right side - same side as the power inlet.
it's printed on the board.

the cap is dark green with gold print.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

C104 looks domed.

What do you mean by this I cannot find it written on any of the capacitors and none of the image numbers are C104.

[diif]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

What makes you see that the caps are bad.

C104 looks domed.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Try replacing the caps.
They are obviously bad.

What makes you see that the caps are bad.

[Per Hansson]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Try replacing the caps.
They are obviously bad.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

It sounds to me like your router has taken a lightning strike incoming on the WAN port and outgoing on LAN1 port.
Please open the router and take a close examination of the PCB.
Post detailed pictures of how it looks.

Here are detailed pitchers of the PCB. PLEASE have a look below.

I know the pitchers are upside down "but I just cannot help it" as I am posting from my Android phone.

If more pitchers are required I can post more.

[pfrcom]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

I also wonder if there is still an emergency recovery route for updating firmware of my NETGEAR WGR614v7 router

I don't know, that would be up to you to research

Sometimes there are ways using CLI (Command Line Interface) commands from the computer, during the early stages of a router's initialization

Not necessarily a job for less experienced people

[RJARRRPCGP]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

It's safe to say that your router got spiked! One of the symptoms are also similar to my spiked 56K modem in May, 2004, IIRC:

It always appears to be able to connect in some way, but all internet connections fail in one way or the other...

Back on May 15, 2004, IIRC, Weathersfield, Vermont got a good T-storm, and it makes me wish that I could record the whole thing. Then my 56K modem acted strange. And IIRC, would often result in Windows reporting being connected at 115,200 bps or the like...

[Per Hansson]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

It sounds to me like your router has taken a lightning strike incoming on the WAN port and outgoing on LAN1 port.
Please open the router and take a close examination of the PCB.
Post detailed pictures of how it looks.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Posting pictures with text upside down doesn't facilitate help

Which LED do you mean ? - that which NetGear manual calls 4. Internet, between Wireless and LAN One LEDs ?

Is LAN Two LED lit ? - if so, which colour ?

It seems some communication is going on between computer and router because previous pic 20171028_165831 said Lease Obtained 28 October 2017, whereas current pic 20171103_225414 says Lease Obtained 03 November 2017

So router's DHCP server is talking, and assigning an IP address to computer

Perhaps your router's firmware got corrupted

Have you tried router with a different computer ?

Your easiest option is buy/borrow another router, to see if that fixes issues

Harder option is to try firmware update, which probably means doing it by emergency recovery route, if there is one, seeing router won't talk to computer

I apologise for the inconvenience caused. I thought the pitchers would appear fine on the computer screen as I posting on this thread with my Android phone which I am also very new to and there is no way to adjust them after uploading them on the forum.

I have now saved my router pitchers on my phone upside down so that after uploading them on this thread they appear strater.

You ask Which LED do you mean? Internet between wireless and LAN one LEDs?

EXACTLY That little ? question mark led between wireless and LAN one LEDs on NETGEAR WGR614v7 now always stays "Amber" inspite of connecting the router with Ethernet cable to computer on LAN port 2 and trying to access the router browser user interface by typing 192.168.1.1 in the address bar.

And as told before I am not able to go beyond the first page of the router's configuration assistant page of "would you like help setting up your wireless router".

LAN 2 led is lit and it is "green". I have been connected to LAN port 2 of the router since I started this thread.

I mean I switched the Ethernet cable from LAN port 1 to LAN port 2 on the router because on LAN port 1 the "internet logo" on the computer's task bar Keeps switching from a "red cross mark" to "Ethernet logo with yellow exclamation mark" every few seconds. In short the router's LAN port 1 is completely dead but it's activity led on the router still remains lit green even when there is no Ethernet cable connected to LAN port 1.


Even I had noticed the lease obtained colums but could not understand what it ment. After reading your post it feels "great" to know that it means the router is still actually communicating with the computer and that the DHCP server is talking and assigning an IP address to computer.

Yes I tried connecting the router with Ethernet cable on LAN port 2 to another laptop PC but got the same result. The "internet activity led" on router still remained amber while the network logo on the computer's task bar was "Ethernet logo with yellow exclamation mark"

A new router would be a little expensive for me right now so I would prefer fixing this one.

I would like to update firmware of router. But I wonder how as I am unable to communicate with router by any means. I also wonder if there is still an emergency recovery route for updating firmware of my NETGEAR WGR614v7 router as at the back of the router there is nothing but only one small reset button.

PLEASE let me know as soon as you can if there is still a way or an emergency route by which I can update firmware of my router.

I have posted an image of my router showing that it is actively connected to my computer through Ethernet on LAN port 2 while the LAN port 1 led still remains actively lit in green even though it is not connected to anything and the "internet" led with a ? Indicator between wireless and LAN port 1 stays amber, while there is no wireless broadcast at all.

I have also posted another image which clearly shows
that I am connected to LAN port 2.

PLEASE HAVE A LOOK AT THE IMAGES.

THANKS A LOT FOR YOUR HELP. EAGERLY WAITING FOR A POSETIVE REPLY.

[pfrcom]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Posting pictures with text upside down doesn't facilitate help

I then switched the Ethernet port from port one to port two on the router

My routers online indication led stays blinking amber

Which LED do you mean ? - that which NetGear manual calls 4. Internet, between Wireless and LAN One LEDs ?

Is LAN Two LED lit ? - if so, which colour ?

It seems some communication is going on between computer and router because previous pic 20171028_165831 said Lease Obtained 28 October 2017, whereas current pic 20171103_225414 says Lease Obtained 03 November 2017

So router's DHCP server is talking, and assigning an IP address to computer

Perhaps your router's firmware got corrupted

Have you tried router with a different computer ?

Your easiest option is buy/borrow another router, to see if that fixes issues

Harder option is to try firmware update, which probably means doing it by emergency recovery route, if there is one, seeing router won't talk to computer

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

FWhen I ping 192.168.1.2 I get a 0% loss. So yes my computers Ethernet port is absolutely fine.

When I do ipconfig/release and ipconfig/renew I get a response that says "No operation can be performed on WiFi, local area connection* 2, Ethernet 2 and Bluetooth while they have their media disconnected. Even ipconfig/all gives the same response that media state of all network options is disconnected.

When I ping DHCP server 192.168.1.1 it gives a "request timed out" response with 100% loss.

I have posted images of the "ipconfig and ping" tests below "If required please have a look".

So yes the router is not able to communicate with my computer. Is there a way to alter this. PLEASE LET ME KNOW SOON. THANK' S A LOT.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Better to keep quite and be thought a fool than open your mouth and remove all doubt

I completely agree with you "pfrcom"

[pfrcom]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

try IPCONFIG /RELEASE followed by IPCONFIG /ALL to confirm router is re-allocating IP address to computer

My apologies, should have written:

Try IPCONFIG /RELEASE followed by IPCONFIG /RENEW followed by IPCONFIG /ALL to confirm router is re-allocating IP address to computer

[diif]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

My routers online indication led stays blinking amber even after the routers configuration assistant page opens up and I cannot go past the first page of "would you like help setting up your wireless router". As Firefox does not seem to communicate with the router.

This has never happened before. When ever I have reseated the router through Eathernet the configuration assistant page has opened up automatically without much effort and the routers online indicator has always stayed blinking green.

So can you please tell what exactly what must have gone wrong.

Will opening up the router, then dry cleaning the circut with cloth and then spraying a little of "CAIG deoxit" help.

PLEASE let me know "Thank's".

Before the storm all was well, after the storm with lightening half a mile from the house you can't connect with wifi or ethernet ? I can't tell you exactly what has happened but it's not hard to believe that some excess electricity has damaged components in the router.
No deoxit won't help.

[pfrcom]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Have you tried different, known good, cable between computer & router ?

Try PING to 192.168.1.2 (= computer) to verify 0% loss

If that fails, seems like problem with computer's Ethernet port

Assuming success with 0% loss, try IPCONFIG /RELEASE followed by IPCONFIG /ALL to confirm router is re-allocating IP address to computer

Then PING to DHCP Server address now shown by IPCONFIG /ALL

If problems with above, time for another router

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Sounds like hardware failure.

My routers online indication led stays blinking amber even after the routers configuration assistant page opens up and I cannot go past the first page of "would you like help setting up your wireless router". As Firefox does not seem to communicate with the router.

This has never happened before. When ever I have reseated the router through Eathernet the configuration assistant page has opened up automatically without much effort and the routers online indicator has always stayed blinking green.

So can you please tell what exactly what must have gone wrong.

Will opening up the router, then dry cleaning the circut with cloth and then spraying a little of "CAIG deoxit" help.

PLEASE let me know "Thank's".

[diif]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

Sounds like hardware failure.

[Captain Bill grace digger]

Re: Unable to access NETGEAR WGR614v7 browser user interface after resetting

the i.p. should be in the manual
and you can probably download it from netgear

I have accessed my routers user interface before. Through PC and Android both and The most recent access was last month and the only IP address I ever access it by is "192.168.1.1"

But now as explained before "due to the storm" the router stopped giving Eathernet connectivity to my laptop PC. I then tried connecting my laptop with WiFi but the PC could not connect through WiFi as well. So I decided to reset the router thinking that the problem will be solved but I am still facing the same problem after resetting the router. My laptop still cannot communicate with the router. Now even my Android phone has lost WiFi connectivity with the router and also cannot access the router user interface with 192.168.1.1