Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[sew333]

Monitor:AORUS AD27QD
Cpu: i7-9900K stock 4.7 with Noctua NH-D15
Gpu: Rtx 2080 Ti Aorus Xtreme Waterforce ( stock no oc,temps max 63C on load )
Ram: 32gb 2x16 GB DDR4 GSKILL 3000MHZ XMP
Psu: Seasonic Ultra Prime Titanium 850W
mb: Asus Prime Z390-A
SSD: Crucial 1TB
HDD: WB BLUE 1 TB
Case: Cooler Master Cosmos C700P

Hi. My question. I had a crash in Metro Exodus after 20 hours ,during exiting to MAIN MENU. Black screen,crash to desktop and unexpected reboot.

After crash to desktop i decided to log out from system and log back in again,and then system rebooted unexpectedly.

Why system rebooted after the crash? It happened once. Before reboot file appeared: --> PoW32kwatchdog.dmp
But i found this in windows/livekernelreports/PoW32kwatchdog.dmp <======== ( 1,8GB )
"a callout to win32k did not return promptly" windbg read


[IMG]htt****************************
[IMG]ht************************************

I tested other games no single issue. Memtest86 no errors,ramtest fine.realbench ok. I cant reproduce issue ,it happened once. But i am bit worried about that reboot ( Kernel 41 ).

Any ideas?

[diif]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

If you want people to read you log, please add your screenshots at a decent size using the "Go Advanced button" then the paper clip, they are too small to see.

It happened once after a crash and you can't reproduce it. I wouldn't worry.

[sew333]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[url]htt********************************

[url]http*********************************

"A callout to Win32K did not return properly"

[diif]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

Has it happened again since your post on Beepingcomputer on the 6th of January ?

[RJARRRPCGP]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

About the message of an unexpected reboot, I would disable "fast boot".

Try:

powercfg -H off

[sew333]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

I am not sure if that was caused by hardware of software?

[sew333]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[url]https://*****************************************

[lti]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[QUOTE=sew333;943444][url]htt****************************************

There's another image host to add to my hosts file. Now I can't open Firefox because it tries to "help" and reopen the malicious website that link redirected to.

[SMDFlea]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[QUOTE=lti;943481]

[url]htt****************************************

There's another image host to add to my hosts file. Now I can't open Firefox because it tries to "help" and reopen the malicious website that link redirected to.

Sorry, those links have been edited out .

[SMDFlea]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.

[url]https://*****************************************

Post your images directly here please, not on some shitty image hosting site .

[sew333]

Re: Metro Exodus - my system crashed once after 21 hours during exiting to main menu.



1 arrow: 3 driver crashes from a game with black screen,CTD,turning circle instead of arrow
2 arrow:winlogon, i decide to ctrl alt delete , log out and log back again in
3 arrow: kernel 41 power and weird reboot


Only find this after reboot:
C:/Windows/livekernelreports/pow32kwatchdog.dmp <---was created


So it was bsod propably? But i nothing here:C:/windows/memory.dmp <--no exist