Hi Guys,
Looking for some help with an HP Elite Dragonfly.
The customer explained it was updating the BIOS, the flashing completed, but afterwards the laptop wouldn’t power back on.
Just wanted to pick your brains on this — has anyone come across this before or got advice on the best way forward?
Or if someone can give me the clean file to flash, then input the info extracted from the BIOS.
Really appreciate any help.
Looking for some help with an HP Elite Dragonfly.
The customer explained it was updating the BIOS, the flashing completed, but afterwards the laptop wouldn’t power back on.
- The laptop has no power but does take the correct voltage.
- It shows 5 flashes white/amber, which indicates a BIOS issue.
- I backed up the original BIOS to extract the feature byte etc.
- I then flashed the BIOS with a clean version from HP’s website, but the laptop still gives 5 white/amber flashes.
Just wanted to pick your brains on this — has anyone come across this before or got advice on the best way forward?
Or if someone can give me the clean file to flash, then input the info extracted from the BIOS.
Really appreciate any help.
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