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    Data recovery services question

    Hi guys I'm wondering how data recovery services work exactly in terms of privacy.

    If you for example hand over your dead phone to a small business hoping they can retrieve data, are you entrusting that they won't save your pictures etc for themselves if they can retrieve them?

    Is there an unspoken law about that or if you're simply desperate to get all that data back you don't care if that does happen?

    #2
    Re: Data recovery services question

    Of course you are.
    No unspoken law. It's what's separates the professionals from the cowboys.

    Comment


      #3
      Re: Data recovery services question

      Data recovery is essentially unregulated. The fact that there are NO academic requirements or official accreditation standards should tell you what kind of people this business attracts. Everything is primarily a matter of trust.

      Comment


        #4
        Re: Data recovery services question

        I thought most reputable companies do write up an agreement that they won't collect data from your devices that are trying to be recovered. Perhaps you can get them to sign such, and sue them for breach of contract.

        Best is that you have backups and you will never need these recovery services, and answering the question to "Will It Blend?" is sufficient to make sure your data is safe.

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          #5
          Re: Data recovery services question

          This place is good but very expensive.
          http://www.drivesaversdatarecovery.com/service-plans/
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            #6
            Re: Data recovery services question

            The best approach on those matters is to contact the harddisk manufacturer . They'll provide you with one or two entrusted companies . Usually , they include their reply by a pre-warning against reverse engineering , especially if you ask them technical infos .

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              #7
              Re: Data recovery services question

              Is this an iphone or... ?

              Comment


                #8
                Re: Data recovery services question

                Originally posted by mmartell View Post
                Is this an iphone or... ?
                Iphone was given as an example , but the issue is about recovering data integrity and it apply on all kinds .

                Comment


                  #9
                  Re: Data recovery services question

                  Maybe this is actually a practical matter which is why I was trying to ascertain the device in question.

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                    #10
                    Re: Data recovery services question

                    Originally posted by jiroy View Post
                    The best approach on those matters is to contact the harddisk manufacturer . They'll provide you with one or two entrusted companies . Usually , they include their reply by a pre-warning against reverse engineering , especially if you ask them technical infos .
                    ALL the professional data recovery tools are either reverse engineered or based on stolen or leaked information. The fact that some HDD companies refer you to their "partners" is hypocritical since these "partners" all use tools created by Russian or Chinese hackers. Furthermore, there is no real partnership since there is no exchange of real, inside technical information, nor do the HDD manufacturers provide any spare parts. In fact spare parts are sourced through the second hand market, or by cannibalising new drives. Just imagine if your car dealer had to rely on wrecking yards for parts, or third party workshop manuals, or Chinese diagnostic equipment.

                    As for accreditation, imagine you wanted to become a surgeon. What do you do? Well, if you follow the approach of a data recovery professional, you would collect a bunch of cadavers and practice on them until you decided that you were good enough. Then you would hang out your shingle and start cutting into real bodies. There is no AMA in data recovery, no text books, no consultations between experts and interns. It's just open slather.

                    Comment


                      #11
                      Re: Data recovery services question

                      Originally posted by fzabkar View Post
                      ALL the professional data recovery tools are either reverse engineered or based on stolen or leaked information. The fact that some HDD companies refer you to their "partners" is hypocritical since these "partners" all use tools created by Russian or Chinese hackers. Furthermore, there is no real partnership since there is no exchange of real, inside technical information, nor do the HDD manufacturers provide any spare parts. In fact spare parts are sourced through the second hand market, or by cannibalising new drives. Just imagine if your car dealer had to rely on wrecking yards for parts, or third party workshop manuals, or Chinese diagnostic equipment.

                      As for accreditation, imagine you wanted to become a surgeon. What do you do? Well, if you follow the approach of a data recovery professional, you would collect a bunch of cadavers and practice on them until you decided that you were good enough. Then you would hang out your shingle and start cutting into real bodies. There is no AMA in data recovery, no text books, no consultations between experts and interns. It's just open slather.
                      I understand your point of view , but i cannot accept it the way you put it . Today , the net is a jungle and you are the prey . Maybe You , you can defend yourself as highly experienced and can choose a safe path , but that doesn't apply on common people , or let's say customers . Everyday i see people hacked , phished , abused stolen and of course frustrated as they didn't choose the right path . Actually , most of my business and i believe yours too is fixing after stupid customers .

                      Here , the word Trust emerge heavily , Trust is what people want , and Trust can only be obtained on the net within the well known companies , with a high reputation of credibility and integrity . When those companies commit a mistake , it's very easy to sue and pursuit them (USA high court federal case against HP-Nvidia is one example ) and this concept is international , well established and reliable .

                      Comment


                        #12
                        Re: Data recovery services question

                        Originally posted by mmartell View Post
                        Maybe this is actually a practical matter which is why I was trying to ascertain the device in question.
                        It was a general question using iPhone as an example as I've seen services for iPhones being offered.

                        Comment


                          #13
                          Re: Data recovery services question

                          Originally posted by fzabkar View Post
                          Just imagine if your car dealer had to rely on wrecking yards for parts, or third party workshop manuals, or Chinese diagnostic equipment.
                          *Cough* OEM Saab shops *Cough*
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