46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • IIOSOH
    Member
    • Apr 2022
    • 12
    • Germany

    #1

    46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

    Hi,

    I'm trying to fix a Philips TV [46PFL5507K/12] for a friend. A few seconds after turning it "ON" a hourglass appears and stays on the screen for around a second, then the screen goes black again, there is no picture nor sound when i connect via HDMI to my PC.

    I've opened it up and took a few measurements, but i can't seem to find the correct schematic for this exact model. The official service manual has detailed schematics and info for pretty much every other TV from the series but just some generic information about this exact part number so i measured everything i think i could.

    Is it possible that the TV turns off and enters some kind of protection mode because it can't light up the backlight LEDs?

    Below is a photo of said measurements.

    The backlight voltage (Connector 1316) is present only while the hourglass logo is visible then it drops to 0 - 0.1V.

    Connector 1M95 connects the power board with the processor board - "RL OFF" on the photo is short for "red light off"

    https://imgur.com/a/xiprY9B

    PS:

    Measurements are taken from the connectors on the power delivery board, i've measured some of the voltages coming out of the DC-DC converters on the CPU board and everything seems ok - 1.2V 1.8V 3.3V 5.0V etc.
    Last edited by IIOSOH; 04-02-2022, 12:57 PM.
  • dskall
    Badcaps Legend
    • Oct 2016
    • 2905
    • usa

    #2
    Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

    What does your backlight voltage go up to?
    I assume no responsibility for any stupid suggestions I might post.

    Comment

    • IIOSOH
      Member
      • Apr 2022
      • 12
      • Germany

      #3
      Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

      When measuring across the anode and cathodes:

      C1 - 15.0 V
      C2 - 0.06 V
      C3 - 83.7 V
      C4 - 83.7 V

      But as soon as the "Hourglass" disappears the voltages drop down to 0 - 0.1V

      Comment

      • IIOSOH
        Member
        • Apr 2022
        • 12
        • Germany

        #4
        Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

        There aren't any LED drivers in the circuit. The required voltage is coming out of the secondary windings of a coil, then goes through some diodes and capacitors and into the connectors.
        I took the board out to have a good look at both sides and take some more measurements.
        All diodes' forward voltage drop is 0.5V.
        There are no shorts nor visible damage
        I'm not sure how to measure the resistance of the secondary windings but by comparing the random measurements that i took - the leftmost windings generating the voltage on the two pins that measure 15.0V and 0.06V have the same resistance as the windings that generate the 83.7 on the other two pins.

        Below is a photo of the board:
        https://imgur.com/a/OeixC8Y

        Comment

        • ducky29
          Badcaps Veteran
          • Dec 2015
          • 370
          • Europe

          #5
          Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

          Its always a good idea to check the backlights. I have had a Philips in with the same symptoms.

          Comment

          • Diah
            Badcaps Legend
            • Feb 2013
            • 6344
            • Germany

            #6
            Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

            you have shorted BL LED on 2 line. TV went to shutdown mode... your front LED should have blink code thids set will work and BL come on with out screen... so you need to consider take out the screen.

            Comment

            • IIOSOH
              Member
              • Apr 2022
              • 12
              • Germany

              #7
              Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

              Originally posted by ducky29
              Its always a good idea to check the backlights. I have had a Philips in with the same symptoms.
              Thank you

              I just found this forum and promise to read all the "Sticky" threads before asking dumb questions again, but do you think i can test them with a current source without disassembling the whole TV? And if yes, what current limit should i set for this kind of LEDs?

              Comment

              • IIOSOH
                Member
                • Apr 2022
                • 12
                • Germany

                #8
                Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                Originally posted by Diah
                you have shorted BL LED on 2 line. TV went to shutdown mode... your front LED should have blink code thids set will work and BL come on with out screen... so you need to consider take out the screen.
                Awesome, i thank you for you responsiveness

                Do you by any chance know how the TV "knows" that a BL LED is shorted? There aren't any ICs on the board to monitor the current flowing through the LEDs, i did not find anything about how that's done in the service manual.

                Comment

                • Diah
                  Badcaps Legend
                  • Feb 2013
                  • 6344
                  • Germany

                  #9
                  Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                  Originally posted by IIOSOH
                  Awesome, i thank you for you responsiveness

                  Do you by any chance know how the TV "knows" that a BL LED is shorted? There aren't any ICs on the board to monitor the current flowing through the LEDs, i did not find anything about how that's done in the service manual.
                  we are making the judgment regards yours info and VCC messurments you provided.. could be you did miss some things.

                  BL socket should be the probe in place at each line and then turn on the set. and see how high or low it go..

                  you didnt mentioned if the front LED indicator if it give blink code !!

                  and why it show sandglass uhr and not Philips logo as it should..
                  did you try if it go on or off by RC. and in case yes did you call menu and see the screen with torch light if there any sign on the menu there..

                  about the protect.. actually there are many kind of protect some the PCB will shutdown (PFC) go low if there are over load at secondary.. some are with BL error bin on the socket between MB &PCB goes high if there are error at BL.

                  Comment

                  • IIOSOH
                    Member
                    • Apr 2022
                    • 12
                    • Germany

                    #10
                    Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                    Originally posted by Diah
                    we are making the judgment regards yours info and VCC messurments you provided.. could be you did miss some things.

                    BL socket should be the probe in place at each line and then turn on the set. and see how high or low it go..

                    you didnt mentioned if the front LED indicator if it give blink code !!

                    and why it show sandglass uhr and not Philips logo as it should..
                    did you try if it go on or off by RC. and in case yes did you call menu and see the screen with torch light if there any sign on the menu there..

                    about the protect.. actually there are many kind of protect some the PCB will shutdown (PFC) go low if there are over load at secondary.. some are with BL error bin on the socket between MB &PCB goes high if there are error at BL.
                    The front led indicator is "OFF", from the moment I apply mains power and it never turns on, unless i turn off the TV from the power button. But i think this is by design - TV on = front LED off.

                    I measured the voltages between the Anodes and Cathode at the connector when the TV is starting:

                    Anode - C1 = 15.0 V
                    Anode - C2 = 0.06 V
                    Anode - C3 = 83.7 V
                    Anode - C4 = 83.7 V

                    But as soon as the "Hourglass" disappears the voltages drop down to 0 - 0.1V

                    There is no blink code.

                    PS: My friend lost the RC

                    Comment

                    • Diah
                      Badcaps Legend
                      • Feb 2013
                      • 6344
                      • Germany

                      #11
                      Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                      C1 C2 shorted LED ziner diode.. i think you have edge BL.. try to plug out this 2 line from the socket and turn on messure the main socket 12V remain on or not

                      Comment

                      • IIOSOH
                        Member
                        • Apr 2022
                        • 12
                        • Germany

                        #12
                        Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                        Originally posted by Diah
                        C1 C2 shorted LED ziner diode.. i think you have edge BL.. try to plug out this 2 line from the socket and turn on messure the main socket 12V remain on or not
                        The 4x 12V Pins on the other connector never go away, so it is probably just the BL supply that's turning off as a protection. I also measure a short between two of the diodes when the the BL is connected, the short goes away when i unplug it, but for some reason i can't measure the short on the connector.

                        Comment

                        • IIOSOH
                          Member
                          • Apr 2022
                          • 12
                          • Germany

                          #13
                          Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                          Originally posted by IIOSOH
                          The 4x 12V Pins on the other connector never go away, so it is probably just the BL supply that's turning off as a protection. I also measure a short between two of the diodes when the the BL is connected, the short goes away when i unplug it, but for some reason i can't measure the short on the connector.
                          I removed just the C1 and C2 pins from the BL connector, the voltages on the other connector remain the same but the "Hourglass" only appears for a split second now so i can't really measure anything.

                          Comment

                          • IIOSOH
                            Member
                            • Apr 2022
                            • 12
                            • Germany

                            #14
                            Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                            Originally posted by IIOSOH
                            I removed just the C1 and C2 pins from the BL connector, the voltages on the other connector remain the same but the "Hourglass" only appears for a split second now so i can't really measure anything.
                            In the photo photo below i have encircled the two shorted diodes (20 Ohm).
                            The short is present only when i connect the BL LED connector, and goes away when i remove it but i don't measure a short between any of the pins on the connector itself...

                            https://imgur.com/a/KUv3xJJ

                            I guess the best next thing to do is to take the TV apart.

                            I sincerely thank all of you for taking the time to help me

                            PS: It is 1:30 AM here so i should probably go to bed before touching the 230V line again .

                            Comment

                            • qinitram
                              New Member
                              • Apr 2022
                              • 3
                              • Czech

                              #15
                              Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                              Hi,
                              anything new in your research? I have almost the same TV 46PFL5537K/12 with exact the same symptoms. After switching TV on, hourglass appears just for less than a second. Sound and video (checked with torch) are fine but the backlight is turned off. No blinking error code during switching TV on by RC.
                              I was not able to measure anything on CN2-1316 for the short moment at the boot time. There is no voltage on C1-C4 later on. There is only 3.3V on BL_ON on CN4-1M95, other pins BL_DIM, BL_I_CTRL and POK are 0V. If I switch TV off BL_DIM goes to 3.3V I guess, don't remember anymore. Power board and main board seems visually to be fine so I would rather suspect BL LED strip. Do you know the part number of the BL LED strip, I haven't took TV apart yet 😊

                              Comment

                              • lotas
                                Badcaps Legend
                                • Jan 2016
                                • 4467
                                • Russia

                                #16
                                Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                                Originally posted by qinitram
                                hi,
                                anything new in your research? I have almost the same tv 46pfl5537k/12 with exact the same symptoms. After switching tv on, hourglass appears just for less than a second. Sound and video (checked with torch) are fine but the backlight is turned off. No blinking error code during switching tv on by rc.
                                I was not able to measure anything on cn2-1316 for the short moment at the boot time. There is no voltage on c1-c4 later on. There is only 3.3v on bl_on on cn4-1m95, other pins bl_dim, bl_i_ctrl and pok are 0v. If i switch tv off bl_dim goes to 3.3v i guess, don't remember anymore. Power board and main board seems visually to be fine so i would rather suspect bl led strip. Do you know the part number of the bl led strip, i haven't took tv apart yet 😊
                                lj07-00998a

                                Comment

                                • qinitram
                                  New Member
                                  • Apr 2022
                                  • 3
                                  • Czech

                                  #17
                                  Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                                  Originally posted by lotas
                                  lj07-00998a
                                  just 1 piece is enough? Just one BL LED strip for the TV?
                                  Thanks.

                                  Comment

                                  • lotas
                                    Badcaps Legend
                                    • Jan 2016
                                    • 4467
                                    • Russia

                                    #18
                                    Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                                    Yes, one, it already comes with a radiator, you can separately strip SLED 2012SGS46 7030L 64 REV1.0

                                    https://aliexpress.ru/item/329010700..._source=aerkol

                                    Comment

                                    • qinitram
                                      New Member
                                      • Apr 2022
                                      • 3
                                      • Czech

                                      #19
                                      Re: 46PFL5507K/12 - Shows a "Hourglass" logo then turns off the backlight - No sound

                                      Just have changed the LED strip and now TV works again! Thanks for help!

                                      Comment

                                      Related Topics

                                      Collapse

                                      • taslan
                                        Surface 7 Pro wont boot, shows Logo and immediately turns off
                                        by taslan
                                        Hello everyone,
                                        as stated in the title, my surface 7 pro wont boot anymore.
                                        When i press the power button it shows the square windows logo for a second and immediately turtns off again.
                                        I dont even have a chance to get into bios or boot from usb.
                                        While trying to find help online it was suggested to look for help/repair here on badcaps and it might be a ME Region corruption in bios.
                                        I dont know what that is exactly, but i never tinkered with the bios or windows in terms of hacking/patching etc.
                                        Bought it directly from microsoft and used it now and then and only...
                                        01-16-2025, 01:25 AM
                                      • USmechS
                                        Hisense 65H6570F Logo shows then turns off
                                        by USmechS
                                        Hello everybody,

                                        I had this Hisense TV since November 2019 (Bestbuy Blackfriday special). Couple of nights ago my dad turned it off normally. In the morning it does turn on, shows the Hisense logo, then the LED light flashes and it turns off. It remains in the same state.

                                        Things I have done:
                                        A. Plug it off and on.
                                        B. Plug it off, pushing the power button for up to 2 minutes, plug it in.
                                        C. Contacted the customer service, They sent me a firmware update, with the file name:
                                        upgrade_loader_no_tvcertificate.pkg
                                        The zip file has this...
                                        04-25-2022, 03:06 PM
                                      • ChaosLegionnaire
                                        what i went through dealing with my mobo with dead onboard sound!
                                        by ChaosLegionnaire
                                        so i took out one of my spare gigabyte ep35-ds3r mobos from storage for use to do some cpu, ram and video card testing of stuff i bought from ebay and got for free from momaka. he bought 50 e8400 cpus for cheap from ebay some years ago and i decided to help him relieve him of some of his supply since he had waaaay too many!! what did we say about hoarding too much stuff and depriving others of them?! *cough* socialism *cough* lol!

                                        i had to blow some dust off the board and heatsinks with the datavac as i didnt clean it up before putting it in storage. after finishing...
                                        09-13-2022, 09:02 AM
                                      • LEECH666
                                        Grundig Vision 9 37 9880 T USB (Chassis SR) TV Repair Help - Distorted Subwoofer Sound and overall weird sound waveforms
                                        by LEECH666
                                        Good day ladies and gentleman!

                                        I am currently trying to repair a Grundig Vision 9 37 9880 T USB LCD TV for a friend that has a weird audio problem. Basically everything works fine except for the heavily distorted sound when the Subwoofer module is connected and there is a buzzing sound coming from the PSU PCB.

                                        This seems to be a rather rare TV so there is not much prior on topic help to be found however a service manual is available at the usual sources (Electro Tanya i.e.).

                                        I think the PSU buzzing comes from one of the coils near the bridge rectifier but...
                                        01-19-2024, 05:46 PM
                                      • learnmore
                                        Lg oled 55ec930v automatically turns off after 1-2 seconds
                                        by learnmore
                                        Hi Community,

                                        I've got the above model that activates the relay (clicks) and powers on the LG logo power light on when turned on. It then almost immediately turns off. I not noticed any image on the screen or heard any sound during this brief period.

                                        Checks show:
                                        3.5v on SMPS on (in off state, no other voltages present incl pwr on)
                                        On pressing power button > the 3.5 pwn on voltage, 12v and 24v lines appear on the SMPS connnector between the main the SMPS but then all drop the zero in 1-2 seconds
                                        Disconnecting 24 to TCON connector and powering on shows...
                                        05-08-2024, 02:42 PM
                                      • Loading...
                                      • No more items.
                                      Working...