Dell XPS 9300 (LA-H811P) internal display only shows Dell logo then nothing (everything else works)

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  • TheQuentincc
    Senior Member
    • Mar 2017
    • 62
    • France

    #1

    Dell XPS 9300 (LA-H811P) internal display only shows Dell logo then nothing (everything else works)

    Hi,
    I have a Dell XPS 9300 that's working perfectly fine with an external display plugged, from windows the internal display isn't detected. At boot I can see the Dell logo then when it should display the boot/bios or whatever the screen goes black (no backlight, no image using a flashlight). I tried unplugging everything on the motherboard except the eDP cable but it didn't helped (so it's not the lid sensor). LCDVDD/backlight power are powered down when this happen, PANEL_BKEN_EC and ENVDD_PCH are also down to 0v. It's weird, it almost feels like the motherboard is shutting down the display but I can't figure why, specially since the display is properly working at first...
    Does anyone have any idea ?

    Schematics & boardview -> https://www.badcaps.net/forum/troubl...-and-boardview

    Thanks
    Attached Files
    Last edited by SMDFlea; 06-26-2025, 03:57 PM. Reason: Schematics & boardview

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