Samsung UN75MU8000 With some picture dark spots

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  • jason123
    Badcaps Legend
    • Oct 2015
    • 1083
    • USA

    #1

    Samsung UN75MU8000 With some picture dark spots

    First thought is bad LED section. However this looks more like burn, either panel or underneath? Not sure what to make of it. Any thoughts?? This is a massive 75" TV, and I'd rather not open it up if it's a panel issue as chances of getting it running 100% after that are.. well as you know
    Attached Files
    Last edited by jason123; 06-16-2021, 09:18 AM.
  • alfatv
    Badcaps Veteran
    • Sep 2020
    • 353
    • Canada

    #2
    Re: Samsung UN75MU8000 With some picture dark spots

    Is this your TV or did you get it from someone? Maybe not LED, but it does look like backlight problem.

    Comment

    • dick_barton
      Badcaps Legend
      • Aug 2015
      • 6643
      • Wales

      #3
      Re: Samsung UN75MU8000 With some picture dark spots

      I wonder if the leds have been melting the edge of the polarising sheet as been discussed and pictured several time on the Forum.
      Willing to help but I'm no expert.

      Comment

      • jason123
        Badcaps Legend
        • Oct 2015
        • 1083
        • USA

        #4
        Re: Samsung UN75MU8000 With some picture dark spots

        Originally posted by alfatv
        Is this your TV or did you get it from someone? Maybe not LED, but it does look like backlight problem.
        Hi
        Just bought it from someone. It's a nice 75" TV, and I couldn't pass $30 for it.. The external One Connect is more than $50

        Comment

        • jason123
          Badcaps Legend
          • Oct 2015
          • 1083
          • USA

          #5
          Re: Samsung UN75MU8000 With some picture dark spots

          Originally posted by dick_barton
          I wonder if the leds have been melting the edge of the polarising sheet as been discussed and pictured several time on the Forum.
          I have seen that on Samsung MU series, so it's likely.. but I've never seen the effect looking like this.
          Last edited by jason123; 06-16-2021, 11:26 AM.

          Comment

          • DXseekerMO
            Badcaps Legend
            • Feb 2018
            • 1119
            • US

            #6
            Re: Samsung UN75MU8000 With some picture dark spots

            Originally posted by jason123
            I have seen that on Samsung MU series, so it's likely.. but I've never seen the effect looking like this.
            Are there any dark spots or uneven light distribution upon the bottom of the screen? Please take a picture of the whole screen while the TV is on and post it here.

            If you ask me, it looks like a moth or debris somehow got in between the diffusion layers behind the screen right behind that spot.
            They call me......."threadkiller"

            Comment

            • Storyteller12
              Badcaps Veteran
              • Jun 2020
              • 625
              • USA

              #7
              Re: Samsung UN75MU8000 With some picture dark spots

              I’ve seen this before. Not sure it’s the same problem, but looks like it. Someone tried replacing leds on a tv I got before. But when putting it Back together they didn’t seat the white sheet with holes in it that goes over the leds. Sorry not sure the technical term for that sheet. Anyways it fell out of place and looked just like that.

              If it’s not that most likely backlights. Unfortunately looks like you will need to disassemble the whole tv either way to find out. Good luck keep us posted on the outcome

              Comment

              • DXseekerMO
                Badcaps Legend
                • Feb 2018
                • 1119
                • US

                #8
                Re: Samsung UN75MU8000 With some picture dark spots

                Originally posted by Storyteller12
                I've seen this before. Not sure it's the same problem, but looks like it. Someone tried replacing leds on a tv I got before. But when putting it Back together they didn't seat the white sheet with holes in it that goes over the leds. Sorry not sure the technical term for that sheet. Anyways it fell out of place and looked just like that.

                If it's not that most likely backlights. Unfortunately looks like you will need to disassemble the whole tv either way to find out. Good luck keep us posted on the outcome
                The white sheet is called a reflector sheet. This is an edge-lit TV so on this model seating the reflector sheet around the LEDs doesn't apply. The LEDs are at the bottom of the TV and shine up in to a thick plastic diffuser. The reflector sheet is behind this "main diffuser" and has no LED cut-outs in it.
                They call me......."threadkiller"

                Comment

                • Storyteller12
                  Badcaps Veteran
                  • Jun 2020
                  • 625
                  • USA

                  #9
                  Re: Samsung UN75MU8000 With some picture dark spots

                  Originally posted by DXseekerMO
                  The white sheet is called a reflector sheet. This is an edge-lit TV so on this model seating the reflector sheet around the LEDs doesn't apply. The LEDs are at the bottom of the TV and shine up in to a thick plastic diffuser. The reflector sheet is behind this "main diffuser" and has no LED cut-outs in it.
                  Thanks for the info. I've worked on a few lower end models of the mu series and they were backlit. Didn't know this model was edgelit.

                  Comment

                  • jason123
                    Badcaps Legend
                    • Oct 2015
                    • 1083
                    • USA

                    #10
                    Re: Samsung UN75MU8000 With some picture dark spots

                    Originally posted by DXseekerMO
                    Are there any dark spots or uneven light distribution upon the bottom of the screen? Please take a picture of the whole screen while the TV is on and post it here.

                    If you ask me, it looks like a moth or debris somehow got in between the diffusion layers behind the screen right behind that spot.
                    Hope this helps.. I don't really know what to think. I don't believe backlight related based on photos I'm sharing. I could be wrong
                    Attached Files

                    Comment

                    • budwich
                      Badcaps Legend
                      • Jul 2015
                      • 3097
                      • Canada

                      #11
                      Re: Samsung UN75MU8000 With some picture dark spots

                      third picture shows a problem with a vertical driver in the top left corner. This is likely impacting "drives" along the panel related to overall voltages therein. You might get lucky and find a "less than working" smd capacitor in the bottom driver boards. This type of problem (ie. capacitors on the driver boards) is somewhat common across sets, usually, with complete shorts or otherwise. You can perhaps isolate things by doing some "disconnect tcon to panel" tests to determine a bit more. Go from the result. Of course, take care working with such a large panel... but it can be readily done.

                      Having said that, there is also the possibility of "window washing"... if you get to the bottom frame of the panel, is there any signs of "contamination" that has occurred.
                      Last edited by budwich; 06-17-2021, 08:56 AM.

                      Comment

                      • mmartell
                        Badcaps Legend
                        • Oct 2013
                        • 3189
                        • Canada

                        #12
                        Re: Samsung UN75MU8000 With some picture dark spots

                        That may be a reflection, doesn't seem parallel to the side ?

                        Comment

                        • jason123
                          Badcaps Legend
                          • Oct 2015
                          • 1083
                          • USA

                          #13
                          Re: Samsung UN75MU8000 With some picture dark spots

                          Originally posted by budwich
                          third picture shows a problem with a vertical driver in the top left corner. This is likely impacting "drives" along the panel related to overall voltages therein. You might get lucky and find a "less than working" smd capacitor in the bottom driver boards. This type of problem (ie. capacitors on the driver boards) is somewhat common across sets, usually, with complete shorts or otherwise. You can perhaps isolate things by doing some "disconnect tcon to panel" tests to determine a bit more. Go from the result. Of course, take care working with such a large panel... but it can be readily done.

                          Having said that, there is also the possibility of "window washing"... if you get to the bottom frame of the panel, is there any signs of "contamination" that has occurred.
                          If you're referring to far left corner, upper vertical bright line, it is a reflection off the window blinds gap.. Sorry

                          Comment

                          • jason123
                            Badcaps Legend
                            • Oct 2015
                            • 1083
                            • USA

                            #14
                            Re: Samsung UN75MU8000 With some picture dark spots

                            Originally posted by mmartell
                            That may be a reflection, doesn't seem parallel to the side ?
                            You are correct.. reflection

                            Comment

                            • DXseekerMO
                              Badcaps Legend
                              • Feb 2018
                              • 1119
                              • US

                              #15
                              Re: Samsung UN75MU8000 With some picture dark spots

                              That is definitely not something in between the layers of diffusion. In one of the earlier pictures it looked like one spot, but with that tracer going from that spot to the right side on these new pictures it looks like a screen issue, like stuck pixels or something. If there's no contamination at the bottom of the panel as budwich suggested I'd bet the screen itself is bad.

                              I wonder if some kid touched the panel not so hard to crack it, but hard enough to maybe affect the picture?

                              Has anyone ever seen anything like this? I haven't.

                              Following
                              They call me......."threadkiller"

                              Comment

                              • jason123
                                Badcaps Legend
                                • Oct 2015
                                • 1083
                                • USA

                                #16
                                Re: Samsung UN75MU8000 With some picture dark spots

                                Ok, I was hoping to find some burns or dirt or something inside.. it was absolutely clean, with LEDs all on, and no issues. Turns out to be somehow a panel problem

                                Comment

                                • RDC55
                                  Senior Member
                                  • Dec 2017
                                  • 180
                                  • United States

                                  #17
                                  Re: Samsung UN75MU8000 With some picture dark spots

                                  Originally posted by DXseekerMO
                                  Has anyone ever seen anything like this? I haven't.:
                                  Samsung UN60D6000SF Manufactured 2012

                                  Not exactly the same but similar? I have yet to tear this one down to look at the light guide / diffuser sheets.

                                  In the thread I started it was suggested that it may be caused by a scratch on the light guide. It was one of those where you get it with no video, proudly repair it only to have a no joy feeling when you see a screen defect :-(

                                  https://www.badcaps.net/forum/showth...35#post1011635
                                  Attached Files

                                  Comment

                                  • neilc6
                                    Badcaps Legend
                                    • Nov 2015
                                    • 1550
                                    • Canada

                                    #18
                                    Re: Samsung UN75MU8000 With some picture dark spots

                                    I think all the D model years were edge lit LED. If it's green, then it's likely a panel issue.

                                    Comment

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