Issue with Samsung UE32D5520 turning on and off

[Russ17]

Re: Issue with Samsung UE32D5520 turning on and off

Thanks all, yes I did the factory reset from the service menu as some of D series Samsung's have no option to reset within the normal menu.

I'll try renaming the file and if that doesn't work then it looks like I'll just buy a pre-programmed Nand unless anyone has any further suggestions?

Thanks for all the help by the way.

Hi,

I have the same issue on a D series. What was the outcome? Did you replace the NAND chip?

Regards

Russ

[DiamondHands]

Re: Issue with Samsung UE32D5520 turning on and off

Thanks all, yes I did the factory reset from the service menu as some of D series Samsung's have no option to reset within the normal menu.

I'll try renaming the file and if that doesn't work then it looks like I'll just buy a pre-programmed Nand unless anyone has any further suggestions?

Thanks for all the help by the way.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

I think he already reset it Diah.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Maybe diff can hook you up with that 20 Pound nand chip, took a quick look only saw one for 33.

[Diah]

Re: Issue with Samsung UE32D5520 turning on and off

reset TV from the access menu useless to repair / over write bad sectors on NAND
Only Hard reset from service menu will do the job.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

If you sort it out turn OFF auto updates because there's something fishy about a LOT of samsung updates screwing tv's up, big time.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Just saw Mr. Barton's suggestion, good call, I would try that first, could work if it was just a bad update and the nand isn't faulty.

[diif]

Re: Issue with Samsung UE32D5520 turning on and off

The K9GAG08U0E has bad blocks. This model suffers from it.
It requires a new NAND, they are available pre programmed for around £20.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Could be that the updates are messing up the nand chips or nand chips could just be junk. The fix isn't easy. Looks like the options are a replacement mainboard, possibly taking out nand chip and reprogramming, buying new nand chip and programming or buying new nand chip already programmed, the chip you need is K9GAG08U0E but if it isn't programmed it won't work.

[dick_barton]

Re: Issue with Samsung UE32D5520 turning on and off

I think you can rename your file to force an update but I cannot remember what the procedure was. It has been mentioned several times on the site so I'm sure a member will be able to tell you how.

[DiamondHands]

Re: Issue with Samsung UE32D5520 turning on and off

Update:

So I froze the nand chip and I can get the TV to stay on for longer but now the problem is that I cannot update the software as I am already on the latest version (1027). I accessed the service menu and performed a factory reset but that does not roll back the software. Any ideas on how to proceed now?

[cheeky2]

Re: Issue with Samsung UE32D5520 turning on and off

Nand failure of these boards is a common issue with the main board. You might if you are lucky freeze the nand and allow it to boot up then immeadiately update it with the firmware for it with usb stick. Make sure you have the usb memory stick fully prepared before freezing the nand. With luck you maybe able to get it going without replacing the nand on the main board. Main boards for it will be expensive as they regularly fail and need to be replaced!

[DiamondHands]

Re: Issue with Samsung UE32D5520 turning on and off

Got an interesting video here somewhere, here it is: https://www.youtube.com/watch?v=bJ8HSLlOwA8

Cheers, sounds promising. I'll give it a shot and let you know how I get on.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Got an interesting video here somewhere, here it is: https://www.youtube.com/watch?v=bJ8HSLlOwA8

[DiamondHands]

Re: Issue with Samsung UE32D5520 turning on and off

Picture 3 of 4 is your Tcon board

Thanks, can't see any lights flashing on the Tcon board.

[dick_barton]

Re: Issue with Samsung UE32D5520 turning on and off

Picture 3 of 4 is your Tcon board

[DiamondHands]

Re: Issue with Samsung UE32D5520 turning on and off

So about 12 off and 2 seconds on, just had a sammy did the same thing, a replacement mainboard fixed it.

Thanks, I'll see if I can do a bit more troubleshooting but if not I will try replace the main board.

Check the lights on your tcon board if you have a stand alone one, I bet they go on and off with the picture too.

Thanks, I'm not sure what a Tcon board is. I have attached images below of the boards on the unit.

I wonder if this is a firmware issue that a lot of these smart tv's appear to suffer from.
Firmware file https://www.samsung.com/uk/support/m...E32D5520RKXXU/

Thanks for the suggestion, is it possible to install an update when the TV is powering on and off? I can't currently use the menu or settings as it won't stay on long enough to go that far.

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Could very well be, I could not freeze it long enough to do an update.

[dick_barton]

Re: Issue with Samsung UE32D5520 turning on and off

I wonder if this is a firmware issue that a lot of these smart tv's appear to suffer from.
Firmware file https://www.samsung.com/uk/support/m...E32D5520RKXXU/

[nomoresonys]

Re: Issue with Samsung UE32D5520 turning on and off

Check the lights on your tcon board if you have a stand alone one, I bet they go on and off with the picture too.