Netflix app not working on Panasonic tv

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  • GCM
    Member
    • Jun 2020
    • 11
    • Zambia

    #1

    Netflix app not working on Panasonic tv

    Greetings to all,
    I have the Panasonic Th-75EX750M and Th-65EX750m and on both of them the Netflix app stopped working.I have tried to reset the app and restarted but nothing seems to work.

    Any with some IT knowledge on how I could enable the Netflix to come back to life?
  • GCM
    Member
    • Jun 2020
    • 11
    • Zambia

    #2
    Re: Netflix app not working on Panasonic tv

    Anyone to help me on the Netflix not working

    Comment

    • Diah
      Badcaps Legend
      • Feb 2013
      • 6341
      • Germany

      #3
      Re: Netflix app not working on Panasonic tv

      the answer is clear.. 2 TV the same app didn't work,, so the problem at account.. or your IP became black list... or yours internet connection... or yours internet provider... all reason belong to internet gate way starting from router to until yours provider or account

      Comment

      • tvtimmy
        Badcaps Legend
        • Mar 2015
        • 1160
        • usa

        #4
        Re: Netflix app not working on Panasonic tv

        I had this problem on a Panasonic plasma tv. I had to go into settings and do sort of a factory reset. Then everything was fine. It won't work if you do tbe First Time Setup screen.

        Comment

        • nomoresonys
          Badcaps Legend
          • Jan 2013
          • 12075
          • U.S.

          #5
          Re: Netflix app not working on Panasonic tv

          Do you have another tv you can try it with?

          Comment

          • GCM
            Member
            • Jun 2020
            • 11
            • Zambia

            #6
            Re: Netflix app not working on Panasonic tv

            Originally posted by Diah
            the answer is clear.. 2 TV the same app didn't work,, so the problem at account.. or your IP became black list... or yours internet connection... or yours internet provider... all reason belong to internet gate way starting from router to until yours provider or account
            Hi,
            All the other apps on the TVs are working perfectly well apart from Netflix.

            Would anyone have solution to solving this problem?

            Comment

            • anupkg1985
              Senior Member
              • Sep 2020
              • 180
              • USA

              #7
              Re: Netflix app not working on Panasonic tv

              What's the exact issue you are facing? App doesn't respond or doesn't play movies?

              Comment

              • nomoresonys
                Badcaps Legend
                • Jan 2013
                • 12075
                • U.S.

                #8
                Re: Netflix app not working on Panasonic tv

                Go to network settings of tv, change DNS setting to 8.8.8.8

                Comment

                • GCM
                  Member
                  • Jun 2020
                  • 11
                  • Zambia

                  #9
                  Re: Netflix app not working on Panasonic tv

                  Originally posted by anupkg1985
                  What's the exact issue you are facing? App doesn't respond or doesn't play movies?
                  Yes! It doesn't respond and hence not showing movies

                  Comment

                  • GCM
                    Member
                    • Jun 2020
                    • 11
                    • Zambia

                    #10
                    Re: Netflix app not working on Panasonic tv

                    Originally posted by nomoresonys
                    Go to network settings of tv, change DNS setting to 8.8.8.8
                    Oh okay,will try this as well and give feedback

                    Comment

                    • GCM
                      Member
                      • Jun 2020
                      • 11
                      • Zambia

                      #11
                      Re: Netflix app not working on Panasonic tv

                      Originally posted by nomoresonys
                      Go to network settings of tv, change DNS setting to 8.8.8.8
                      I have tried this method and nothing is working.

                      Comment

                      • GCM
                        Member
                        • Jun 2020
                        • 11
                        • Zambia

                        #12
                        Re: Netflix app not working on Panasonic tv

                        Originally posted by Diah
                        the answer is clear.. 2 TV the same app didn't work,, so the problem at account.. or your IP became black list... or yours internet connection... or yours internet provider... all reason belong to internet gate way starting from router to until yours provider or account
                        Hi,
                        The way you have explained,it looks certain that the problem could be
                        with the Netflix Acount or issues do with the Netflix provider.

                        I will check with them and revert back.

                        Comment

                        • anupkg1985
                          Senior Member
                          • Sep 2020
                          • 180
                          • USA

                          #13
                          Re: Netflix app not working on Panasonic tv

                          I don't think it's an issue with account or ip otherwise it would have displayed an error message accordingly. Try factory reset as it could be an issue with the latest update with that app.

                          Comment

                          • nomoresonys
                            Badcaps Legend
                            • Jan 2013
                            • 12075
                            • U.S.

                            #14
                            Re: Netflix app not working on Panasonic tv

                            Is there an error message, does it say unable to connect to netflix?

                            Comment

                            • Diah
                              Badcaps Legend
                              • Feb 2013
                              • 6341
                              • Germany

                              #15
                              Re: Netflix app not working on Panasonic tv

                              just change the last letter or No at yours TV serial No via service menu. you will bypass any previous illegal activities or the first trail period of time .. so both TVs app Netflix will working again ... LOL

                              Comment

                              • GCM
                                Member
                                • Jun 2020
                                • 11
                                • Zambia

                                #16
                                Re: Netflix app not working on Panasonic tv

                                Originally posted by anupkg1985
                                I don't think it's an issue with account or ip otherwise it would have displayed an error message accordingly. Try factory reset as it could be an issue with the latest update with that app.
                                Hi,
                                I did factory reset the first time I noticed this problem and it never worked

                                Comment

                                • GCM
                                  Member
                                  • Jun 2020
                                  • 11
                                  • Zambia

                                  #17
                                  Re: Netflix app not working on Panasonic tv

                                  Originally posted by Diah
                                  just change the last letter or No at yours TV serial No via service menu. you will bypass any previous illegal activities or the first trail period of time .. so both TVs app Netflix will working again ... LOL
                                  Will try it and thanks!

                                  Comment

                                  • nomoresonys
                                    Badcaps Legend
                                    • Jan 2013
                                    • 12075
                                    • U.S.

                                    #18
                                    Re: Netflix app not working on Panasonic tv

                                    Can't help you if you don't answer questions promptly, have now lost what little interest in this problem that I did have.
                                    Last edited by nomoresonys; 02-14-2021, 05:30 AM.

                                    Comment

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