Hisense h39a5600uk

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  • comptek
    Badcaps Veteran
    • Aug 2013
    • 606
    • uk

    #1

    Hisense h39a5600uk

    Hi Guys hope you’re all ok and staying safe

    Right I have a HISENSE H39A5600Uk it has an issue of boot looping
    Screen displays “HISENSE then an animated VIDAA” then repeatedly does this between HISENSE and vidaa showing the red standby light flashes,
    I called Hisense “customer services” and explained everything and fell at the first hurdle when he asked for proof of purchase which I don’t have, so he would not entertain me any further
    So I’m here asking for help

    Note: I have tried it with screen, WiFi board, and backlights unplugged
    Any help will be appreciated

    Regards
    Gary
    Attached Files
    Last edited by comptek; 01-17-2021, 12:41 PM. Reason: More info
  • Diah
    Badcaps Legend
    • Feb 2013
    • 6358
    • Germany

    #2
    Re: Hisense h39a5600uk

    try to download this firmware for 39A5600 dont give attention to HSSO of the set..

    extract and put the file on USB stick formatted with FAT32, be sure only one file "upgrade_loader.pkg" on the root of the USB. plug the tv out from wall socket.. and press power on the remote..keep pressing then plug the set in wall.. leave the power bottom only when you see on screen upgrade process

    Comment

    • comptek
      Badcaps Veteran
      • Aug 2013
      • 606
      • uk

      #3
      Re: Hisense h39a5600uk

      Hi Diah thank you for your very swift reply!
      upon downloading and opening it up it comes up not a valid file or missing parts
      only 576k ? am i missing something?

      regards
      gary

      Comment

      • Diah
        Badcaps Legend
        • Feb 2013
        • 6358
        • Germany

        #4
        Re: Hisense h39a5600uk

        are you using windows ? its should be Linux compressed file .tar.bz2

        try use Mobile or tablet Android to download .... this is one of Hisense P**ST*
        Last edited by Diah; 01-17-2021, 01:39 PM.

        Comment

        • comptek
          Badcaps Veteran
          • Aug 2013
          • 606
          • uk

          #5
          Re: Hisense h39a5600uk

          Originally posted by Diah
          are you using windows ? its should be Linux compressed file .tar.bz2
          Only have windows sir 🥴

          Regards

          Gary

          Comment

          • Diah
            Badcaps Legend
            • Feb 2013
            • 6358
            • Germany

            #6
            Re: Hisense h39a5600uk

            Originally posted by comptek
            Only have windows sir 🥴

            Regards

            Gary
            then keep search for firmware.. with keywords H39A5600 only dont mentioned UK.. later you can change to yours region.

            Comment

            • Diah
              Badcaps Legend
              • Feb 2013
              • 6358
              • Germany

              #7
              Re: Hisense h39a5600uk

              write down here yours set extra ID see photo
              Attached Files

              Comment

              • comptek
                Badcaps Veteran
                • Aug 2013
                • 606
                • uk

                #8
                Re: Hisense h39a5600uk

                Hi Diah

                HSSO-39600801UK

                I'm putting Linux on my laptop I have a spare hard drive

                Comment

                • Diah
                  Badcaps Legend
                  • Feb 2013
                  • 6358
                  • Germany

                  #9
                  Re: Hisense h39a5600uk

                  Originally posted by comptek
                  Hi Diah

                  HSSO-39600801UK

                  I'm putting Linux on my laptop I have a spare hard drive
                  extra ID not HSSO see the photo i attached.. its small label on the cover

                  Comment

                  • comptek
                    Badcaps Veteran
                    • Aug 2013
                    • 606
                    • uk

                    #10
                    Re: Hisense h39a5600uk

                    Hi this is the label
                    Attached Files

                    Comment

                    • Diah
                      Badcaps Legend
                      • Feb 2013
                      • 6358
                      • Germany

                      #11
                      Re: Hisense h39a5600uk

                      hmmm, funny hisense as always.. i know they are hiding this type of TV because its sold under other name in south america

                      this the link i was trying

                      go down and click on TELECHARGEMENTS

                      Comment

                      • comptek
                        Badcaps Veteran
                        • Aug 2013
                        • 606
                        • uk

                        #12
                        Re: Hisense h39a5600uk

                        hi Diah no joy im afraid it comes up not valid when i put the hsso info in
                        i will carry on with the linux tomorrow
                        thank you for all your help

                        i will report back

                        regards

                        Gary

                        Comment

                        • canadaboy25
                          What is normal?
                          • May 2013
                          • 509
                          • Canada

                          #13
                          Re: Hisense h39a5600uk

                          I am pretty sure that the problem is with the Hisense site itself. I tried downloading that file on a linux system I have and it still is missing it's contents. Also, a bz2 file should still decompress fine with winrar on Windows.
                          canadaboy25

                          -Sometimes the light at the end of a tunnel is an on-coming train

                          Comment

                          • comptek
                            Badcaps Veteran
                            • Aug 2013
                            • 606
                            • uk

                            #14
                            Re: Hisense h39a5600uk

                            Originally posted by canadaboy25
                            I am pretty sure that the problem is with the Hisense site itself. I tried downloading that file on a linux system I have and it still is missing it's contents. Also, a bz2 file should still decompress fine with winrar on Windows.
                            well loaded up linux mint and downloaded the file again and it seems empty
                            nothing to extract
                            thanks for the info

                            Comment

                            • comptek
                              Badcaps Veteran
                              • Aug 2013
                              • 606
                              • uk

                              #15
                              Re: Hisense h39a5600uk

                              Anymore ideas anyone please

                              Gary

                              Comment

                              • Diah
                                Badcaps Legend
                                • Feb 2013
                                • 6358
                                • Germany

                                #16
                                Re: Hisense h39a5600uk

                                Originally posted by comptek
                                Anymore ideas anyone please

                                Gary
                                well seem we will find the firmware.. and do exact as i wrote at PM
                                Attached Files
                                Last edited by Diah; 01-18-2021, 01:39 PM.

                                Comment

                                • comptek
                                  Badcaps Veteran
                                  • Aug 2013
                                  • 606
                                  • uk

                                  #17
                                  Re: Hisense h39a5600uk

                                  All sorted now got the upgrade file from Hisense

                                  Comment

                                  • comptek
                                    Badcaps Veteran
                                    • Aug 2013
                                    • 606
                                    • uk

                                    #18
                                    Re: Hisense h39a5600uk

                                    All sorted now got the upgrade file from Hisense

                                    Comment

                                    • inkub
                                      New Member
                                      • Mar 2011
                                      • 3

                                      #19
                                      Re: Hisense h39a5600uk

                                      Hi.
                                      Will someone share the firmware?

                                      All links error 404; (

                                      Comment

                                      • kiko1
                                        Member
                                        • Apr 2016
                                        • 48
                                        • croatia

                                        #20
                                        Re: Hisense h39a5600uk

                                        H43A5600 firmware....anyone have it?
                                        I just lost trying to find it on the internet...

                                        Comment

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