UN55KU6500FXZA White screen

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  • zukdj
    Senior Member
    • Jun 2012
    • 104
    • USA

    #1

    UN55KU6500FXZA White screen

    TV was fine last night, woke up this morning and turned it on and got this. Someone told me it needs a TCON board however it looks to me like it doesn't have a TCON board, ribbons go right to mainboard, thoughts?
    Attached Files
  • zukdj
    Senior Member
    • Jun 2012
    • 104
    • USA

    #2
    Re: UN55KU6500FXZA White screen

    Is the TCON built into the mainboard?

    Comment

    • Diah
      Badcaps Legend
      • Feb 2013
      • 6376
      • Germany

      #3
      Re: UN55KU6500FXZA White screen

      can you show us the whole boards at the back side of the tv.. to be sure there are no t-con.

      Comment

      • zukdj
        Senior Member
        • Jun 2012
        • 104
        • USA

        #4
        Re: UN55KU6500FXZA White screen

        Here it is
        Attached Files

        Comment

        • Diah
          Badcaps Legend
          • Feb 2013
          • 6376
          • Germany

          #5
          Re: UN55KU6500FXZA White screen

          put LVDS back be sure of them not damage.. then try hard rest from service menu... not from normal installation menu

          Comment

          • zukdj
            Senior Member
            • Jun 2012
            • 104
            • USA

            #6
            Re: UN55KU6500FXZA White screen

            Not sure how to do a hard reset from service menu? LVDS Low Voltage ? ?

            Comment

            • Diah
              Badcaps Legend
              • Feb 2013
              • 6376
              • Germany

              #7
              Re: UN55KU6500FXZA White screen

              Originally posted by zukdj
              Not sure how to do a hard reset from service menu? LVDS Low Voltage ? ?
              NO,
              did you inter service menu ??? upload photo please

              Comment

              • sigmeyer
                Senior Member
                • Feb 2020
                • 147
                • Serbia

                #8
                Re: UN55KU6500FXZA White screen

                I had the same problem on one of the TV's i fixed .. IT was the Gamma controller chip , TCON is probably soldered directly on TV , or maybe its part of the main board, not sure.. I would check for VGH test points, there should be descending/rising voltage in order of pins depending from which way you test...Also 1 thing that you can try is ,when the tv is turned on , go with the back of your hand over the mainboard( NOT PSU ) and check to see if anything is burning hot. if not, i would dissasemble the TV completely to get to the driver board and see if there is anything wrong there
                Last edited by sigmeyer; 11-20-2020, 04:50 PM.

                Comment

                • zukdj
                  Senior Member
                  • Jun 2012
                  • 104
                  • USA

                  #9
                  Re: UN55KU6500FXZA White screen

                  I haven't done anything yet, I am still a newbie at this stuff so please cut me some slack if I don't understand.

                  Comment

                  • zukdj
                    Senior Member
                    • Jun 2012
                    • 104
                    • USA

                    #10
                    Re: UN55KU6500FXZA White screen

                    There was an update available, completed a hard reset per instructions online for this particular TV. Completed update as well. There is only 2 boards in this TV, mainboard and power supply so I can only assume main is bad. I'm just doing process of elimination, all the LED's are lit up, it powers on and off like it should, main/tcon combo sounds like the only realistic path to take.
                    Attached Files
                    Last edited by zukdj; 11-20-2020, 07:10 PM.

                    Comment

                    • Davi.p
                      Hobbist Tech
                      • Sep 2009
                      • 4333
                      • Italy - Milan

                      #11
                      Re: UN55KU6500FXZA White screen

                      This is the new age Samsung s*itty mainboards with tcon integrated, it is probably broken the chip that stores the gamma values, since a reprogramming of this is almost unpossible due to lack of skill and datasheet, so the only way is to.change mainboard. bye.

                      Comment

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