samsung ue55ju6800 problem with brightness

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  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #21
    Re: samsung ue55ju6800 problem with brightness

    According to SJ, the LCD panel is backlit, but since we do not have any pictures form OP, we cannot verify if that is true or not. Based on OP pictures, it looks like one set of the LED string is not driven the same as the other set of the LED string.
    https://www.shopjimmy.com/samsung-bn...ght-strips.htm
    https://www.shopjimmy.com/catalogsea...ung+ue55ju6800
    Last edited by budm; 07-11-2019, 09:35 AM.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • budwich
      Badcaps Legend
      • Jul 2015
      • 3097
      • Canada

      #22
      Re: samsung ue55ju6800 problem with brightness

      my "poor search" and "untrusted site"... shame on me...

      I followed this:
      https://www.displayspecifications.com/en/model/9db6434

      Comment

      • jjanssen7
        Badcaps Veteran
        • Nov 2012
        • 252
        • Canada

        #23
        Re: samsung ue55ju6800 problem with brightness

        This is fun, diagnosing his set without him being here! I'll weigh in again if I get another unit with this symptom.

        Comment

        • george_gpu
          Senior Member
          • Dec 2015
          • 77
          • greece

          #24
          Re: samsung ue55ju6800 problem with brightness

          good day
          wait for me , i will post new pictures

          Comment

          • george_gpu
            Senior Member
            • Dec 2015
            • 77
            • greece

            #25
            Re: samsung ue55ju6800 problem with brightness

            Good afternoon
            Sorry for delay reply
            I take some photos







            As you see from power supply to red connector(led bar) i have in first grey cable 310volt ,second gray 100volt and 3 grey 290 volt is that allright?
            Attached Files

            Comment

            • budwich
              Badcaps Legend
              • Jul 2015
              • 3097
              • Canada

              #26
              Re: samsung ue55ju6800 problem with brightness

              I think you need to measure across the "+" to "-" as labeled... those are "driving pairs" for the backlights.

              Comment

              • budm
                Badcaps Legend
                • Feb 2010
                • 40746
                • USA

                #27
                Re: samsung ue55ju6800 problem with brightness

                Your TV has two LED driver circuits, and two LED strings.
                https://www.badcaps.net/forum/attach...4&d=1564065956
                https://www.badcaps.net/forum/attach...7&d=1564065956
                Do you see the two resistors (R9167, 9169) by the LED connector? As you can see, they are labeled for using as the test point, so with the TV turned off, keep the DC Volt meter probes (polarity does not matter if you use DMM) on the two legs of R9167 then turn on the TV while watching the meter and then wait 10 seconds to see what the Voltage changes to, repeat the same test on R9169.
                https://www.shopjimmy.com/samsung-bn...-led-board.htm
                Never stop learning
                Basic LCD TV and Monitor troubleshooting guides.
                http://www.badcaps.net/forum/showthr...956#post305956

                Voltage Regulator (LDO) testing:
                http://www.badcaps.net/forum/showthr...999#post300999

                Inverter testing using old CFL:
                http://www.badcaps.net/forum/showthr...er+testing+cfl

                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                http://s807.photobucket.com/user/budm/library/

                TV Factory reset codes listing:
                http://www.badcaps.net/forum/showthread.php?t=24809

                Comment

                • Diah
                  Badcaps Legend
                  • Feb 2013
                  • 6360
                  • Germany

                  #28
                  Re: samsung ue55ju6800 problem with brightness

                  Originally posted by budwich
                  gamma chip problem... Maybe.
                  +10
                  from his photos the darkness straight its tell not LED issue
                  https://www.badcaps.net/forum/showpo...43&postcount=3
                  Last edited by Diah; 07-25-2019, 12:54 PM.

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12141
                    • U.S.

                    #29
                    Re: samsung ue55ju6800 problem with brightness

                    Ok, so do test in post 27, will it be another 2 weeks before your next post?
                    Last edited by nomoresonys; 07-25-2019, 01:03 PM.

                    Comment

                    • R_J
                      Badcaps Legend
                      • Jun 2012
                      • 9535
                      • Canada

                      #30
                      Re: samsung ue55ju6800 problem with brightness

                      I would say it is the top led srtring is bad, either bad connection from the horizontal led strip to the vertical distribution strip or intermitint led on the top strip.
                      You said the fault is intermintint, so try tapping the rear (metal) of the panel where the upper strip is attached.
                      Attached Files
                      Last edited by R_J; 07-25-2019, 01:09 PM.

                      Comment

                      • budwich
                        Badcaps Legend
                        • Jul 2015
                        • 3097
                        • Canada

                        #31
                        Re: samsung ue55ju6800 problem with brightness

                        Originally posted by budm
                        Your TV has two LED driver circuits, and two LED strings.
                        https://www.badcaps.net/forum/attach...4&d=1564065956
                        https://www.badcaps.net/forum/attach...7&d=1564065956
                        Do you see the two resistors (R9167, 9169) by the LED connector? As you can see, they are labeled for using as the test point, so with the TV turned off, keep the DC Volt meter probes (polarity does not matter if you use DMM) on the two legs of R9167 then turn on the TV while watching the meter and then wait 10 seconds to see what the Voltage changes to, repeat the same test on R9169.
                        https://www.shopjimmy.com/samsung-bn...-led-board.htm
                        I am having trouble understanding how this problem could be a backlight issue. You indicate that the panel has only two strings.... so "basic math" would indicate that half the screen would be in trouble. Yet look at the first pictures that the OP posted. It is at best 1/3 of a screen... maybe even 1/4. I don't see how that relates to one of two strings being in trouble.

                        Comment

                        • R_J
                          Badcaps Legend
                          • Jun 2012
                          • 9535
                          • Canada

                          #32
                          Re: samsung ue55ju6800 problem with brightness

                          There are 18 strips in the panel (according to SJ) There are 2 connected together to form 1 horizontal strip. Each of the 9 strips are connected to 1 vertical connector strip. If one strip is going out it may not trigger an error to shut down the backlight.
                          I could be wrong but I don't see how any other board would cause this fault
                          It looks like one string is 4 strips (168v) and one string is 5 strips (210v)
                          The power supply lists (2D) 227v & 182v for each string
                          It should be easy to check the voltage across the string when it is working and not working
                          Attached Files
                          Last edited by R_J; 07-25-2019, 08:51 PM.

                          Comment

                          • budm
                            Badcaps Legend
                            • Feb 2010
                            • 40746
                            • USA

                            #33
                            Re: samsung ue55ju6800 problem with brightness

                            https://www.badcaps.net/forum/attach...5&d=1562666779
                            It looks like some of the LEDs are shorted out, especially at the top right corner you see dark section compared to the top left corner of the screen.
                            Checking the Voltage on the resistors will give us a clue but it may take another 2 weeks to find out from OP.
                            Most of the time they will arrange the LED strips in alternate rows, I.E. LED ROW 1, 3, and 5 may be driven by LED driver #1, row 2, 4, and 6 may be driven by LED driver #2.
                            Last edited by budm; 07-25-2019, 08:46 PM.
                            Never stop learning
                            Basic LCD TV and Monitor troubleshooting guides.
                            http://www.badcaps.net/forum/showthr...956#post305956

                            Voltage Regulator (LDO) testing:
                            http://www.badcaps.net/forum/showthr...999#post300999

                            Inverter testing using old CFL:
                            http://www.badcaps.net/forum/showthr...er+testing+cfl

                            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                            http://s807.photobucket.com/user/budm/library/

                            TV Factory reset codes listing:
                            http://www.badcaps.net/forum/showthread.php?t=24809

                            Comment

                            • george_gpu
                              Senior Member
                              • Dec 2015
                              • 77
                              • greece

                              #34
                              Re: samsung ue55ju6800 problem with brightness

                              Thanks all for your answer
                              I measure 2 resistors monday morning and i tell you

                              Comment

                              • george_gpu
                                Senior Member
                                • Dec 2015
                                • 77
                                • greece

                                #35
                                Re: samsung ue55ju6800 problem with brightness

                                Good day
                                i measure dc voltage in 2 resistors , only r9169 has 0,0036 volt ( r 9167 no dc voltage)
                                i measure right this time the cnl802 connector ( from power supply to led bar connection in panel) i have 220 volt in 3 greys (+)

                                i notice 2 led bars up in monitor has low brigthtness

                                Comment

                                • george_gpu
                                  Senior Member
                                  • Dec 2015
                                  • 77
                                  • greece

                                  #36
                                  Re: samsung ue55ju6800 problem with brightness

                                  See photo
                                  Attached Files

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #37
                                    Re: samsung ue55ju6800 problem with brightness

                                    Originally posted by george_gpu
                                    Good day
                                    i measure dc voltage in 2 resistors , only r9169 has 0,0036 volt ( r 9167 no dc voltage)
                                    i measure right this time the cnl802 connector ( from power supply to led bar connection in panel) i have 220 volt in 3 greys (+)

                                    i notice 2 led bars up in monitor has low brigthtness
                                    1) R9169 is connected in series with LED string #2, R9167 is connected in series with LED string #1, you indicated 0V reading on R9167 which means there is no current flow through LED string #1.
                                    2) You indicated all 3 grey wires (+) have 220V on each one, but if you look at the pin names of the LED connectors, there are only TWO + pins, 1+ (pin 9) and 2+ (pin 1). 1- is pin 13), 2- is pin 5.
                                    So based on your measurement, are you 100% sure that your measurements are correct?
                                    See attached picture.
                                    Attached Files
                                    Last edited by budm; 07-29-2019, 09:57 PM.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • george_gpu
                                      Senior Member
                                      • Dec 2015
                                      • 77
                                      • greece

                                      #38
                                      Re: samsung ue55ju6800 problem with brightness

                                      good day
                                      i remove panel
                                      i measure led bars
                                      i have in 3 up bars many fault leds
                                      can you send me the type (is :bn96-38486a) for order

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #39
                                        Re: samsung ue55ju6800 problem with brightness

                                        Originally posted by george_gpu
                                        good day
                                        i remove panel
                                        i measure led bars
                                        i have in 3 up bars many fault leds
                                        can you send me the type (is :bn96-38486a) for order
                                        What do you mean "Can you send me the type (is :bn96-38486a) for order"? You cannot buy the set of the replacement LED strips?
                                        BTW, can we see the pictures of the panel showing the LED strips?
                                        Last edited by budm; 07-31-2019, 09:38 AM.
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

                                        • george_gpu
                                          Senior Member
                                          • Dec 2015
                                          • 77
                                          • greece

                                          #40
                                          Re: samsung ue55ju6800 problem with brightness

                                          I have 40 burn leds
                                          Attached Files

                                          Comment

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