Samsung UE55JU6872UXXH - Lower third darker

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  • bbccbb
    Senior Member
    • Jan 2017
    • 53
    • Croatia

    #1

    Samsung UE55JU6872UXXH - Lower third darker

    Hello...
    I have a problem with Samsung UE55JU6872UXXH.
    Lower third of the screen is darker than the upper two thirds.
    Is this a LED problem or LCD panel problem?
    Two photos attached.
    Attached Files
  • Diah
    Badcaps Legend
    • Feb 2013
    • 6343
    • Germany

    #2
    Re: Samsung UE55JU6872UXXH - Lower third darker

    to me its hard to say the reason, unless if you show us clear photo of your PSU and the LED back light socket. also some reading on it with DM

    Comment

    • CapLeaker
      Leaking Member
      • Dec 2014
      • 7973
      • Canada

      #3
      Re: Samsung UE55JU6872UXXH - Lower third darker

      measure the voltages on each LED string.

      Comment

      • bbccbb
        Senior Member
        • Jan 2017
        • 53
        • Croatia

        #4
        Re: Samsung UE55JU6872UXXH - Lower third darker

        This is it for today.
        I'll do all the rest on Sunday. I hope.
        And report back.

        Comment

        • R_J
          Badcaps Legend
          • Jun 2012
          • 9514
          • Canada

          #5
          Re: Samsung UE55JU6872UXXH - Lower third darker

          My guess would be bad led's (shopjimmy is out of them) Looking at the power supply board, there are two seperate strings for the backlights and there are LED Test points marked on the board near the CNL802 connector
          the voltages are different for each line. [2D] CH1 227v @500ma CH2 182v @500ma [3D] CH1 267v @1amp & CH2 250v @1amp
          Last edited by R_J; 03-21-2019, 04:01 PM.

          Comment

          • bbccbb
            Senior Member
            • Jan 2017
            • 53
            • Croatia

            #6
            Re: Samsung UE55JU6872UXXH - Lower third darker

            Originally posted by R_J
            My guess would be bad led's (shopjimmy is out of them) Looking at the power supply board, there are two seperate strings for the backlights and there are LED Test points marked on the board near the CNL802 connector
            the voltages are different for each line. [2D] CH1 227v @500ma CH2 182v @500ma [3D] CH1 267v @1amp & CH2 250v @1amp
            I thought that PSU would shut down the whole backlight if the LEDs are bad. That happened to my old Sharp TV. I replaced the faulty LED and it worked. Until I applied force while closing the frame. And broke the LCD panel.

            So, you're saying that PSU is driving two parts of the backlight... and lower part is faulty somewhere...

            Thank you for the pointers!

            But I'll be able to test that on Sunday.

            Comment

            • budm
              Badcaps Legend
              • Feb 2010
              • 40746
              • USA

              #7
              Re: Samsung UE55JU6872UXXH - Lower third darker

              What is the power supply board P/N? BN44-?????
              This one?
              https://www.shopjimmy.com/samsung-bn...-led-board.htm
              Also need to provide good clear pictures of the whole backside of the TV showing all the boards.
              Never stop learning
              Basic LCD TV and Monitor troubleshooting guides.
              http://www.badcaps.net/forum/showthr...956#post305956

              Voltage Regulator (LDO) testing:
              http://www.badcaps.net/forum/showthr...999#post300999

              Inverter testing using old CFL:
              http://www.badcaps.net/forum/showthr...er+testing+cfl

              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
              http://s807.photobucket.com/user/budm/library/

              TV Factory reset codes listing:
              http://www.badcaps.net/forum/showthread.php?t=24809

              Comment

              • bbccbb
                Senior Member
                • Jan 2017
                • 53
                • Croatia

                #8
                Re: Samsung UE55JU6872UXXH - Lower third darker

                Ok... I've managed to make photos.
                Power supply has alot of dust on capacitors and wires.
                Attached Files
                Last edited by bbccbb; 03-27-2019, 02:14 PM.

                Comment

                • nomoresonys
                  Badcaps Legend
                  • Jan 2013
                  • 12081
                  • U.S.

                  #9
                  Re: Samsung UE55JU6872UXXH - Lower third darker

                  So blow off the dust and report the voltages as suggested.

                  Comment

                  • bbccbb
                    Senior Member
                    • Jan 2017
                    • 53
                    • Croatia

                    #10
                    Re: Samsung UE55JU6872UXXH - Lower third darker

                    Originally posted by R_J
                    My guess would be bad led's (shopjimmy is out of them) Looking at the power supply board, there are two seperate strings for the backlights and there are LED Test points marked on the board near the CNL802 connector
                    the voltages are different for each line. [2D] CH1 227v @500ma CH2 182v @500ma [3D] CH1 267v @1amp & CH2 250v @1amp
                    Near CHL802 are two resistors marked with LED TP, but when I measure voltage on these resistors I get 0V. I've measured by putting probes on ends indicated by arrows.

                    Should I try to measure voltage on the connector? It has 4 wires, one marked with black and three gray ones.
                    Attached Files

                    Comment

                    • bbccbb
                      Senior Member
                      • Jan 2017
                      • 53
                      • Croatia

                      #11
                      Re: Samsung UE55JU6872UXXH - Lower third darker

                      Originally posted by budm
                      What is the power supply board P/N? BN44-????
                      Power supply has this on it:
                      L55SHN_FHS BN44-00859A

                      Comment

                      • bbccbb
                        Senior Member
                        • Jan 2017
                        • 53
                        • Croatia

                        #12
                        Re: Samsung UE55JU6872UXXH - Lower third darker

                        I've measured voltages against chasis on both resistors.
                        Upper resistor has 160-190V.
                        Lower resistor has 40-60V.
                        Voltages varry on colour.

                        Comment

                        • bbccbb
                          Senior Member
                          • Jan 2017
                          • 53
                          • Croatia

                          #13
                          Re: Samsung UE55JU6872UXXH - Lower third darker

                          Originally posted by R_J
                          My guess would be bad led's (shopjimmy is out of them)
                          Is there a way to know which strips do I need for my TV without getting to the basklights and looking at them?

                          Shopjimmy has two:
                          Samsung BN96-38880A/BN96-38881A Replacement LED Backlight Strips (18)
                          Samsung BN96-38481A/BN96-38482A LED Backlight Strips (18)

                          I suppose it would be best to replace them all and not try to find faulty one, right?

                          Comment

                          • bbccbb
                            Senior Member
                            • Jan 2017
                            • 53
                            • Croatia

                            #14
                            Re: Samsung UE55JU6872UXXH - Lower third darker

                            I got to the back lights... and this is how LEDs look like.
                            Now I have to remove the white plastic and test LED strips.
                            Attached Files

                            Comment

                            • bbccbb
                              Senior Member
                              • Jan 2017
                              • 53
                              • Croatia

                              #15
                              Re: Samsung UE55JU6872UXXH - Lower third darker

                              How to remove this white spacer? It holds reflective sheet... and back part is behind power board and other one is behind main board.
                              Attached Files

                              Comment

                              • R_J
                                Badcaps Legend
                                • Jun 2012
                                • 9514
                                • Canada

                                #16
                                Re: Samsung UE55JU6872UXXH - Lower third darker

                                Look at the back of the panel where they stick through, but I believe you give them a half turn and the pull out oR you lift the bottom edge (pin) and they slide down
                                Last edited by R_J; 04-13-2019, 01:25 PM.

                                Comment

                                • bbccbb
                                  Senior Member
                                  • Jan 2017
                                  • 53
                                  • Croatia

                                  #17
                                  Re: Samsung UE55JU6872UXXH - Lower third darker

                                  I'll have to remove power board or main board to look at the other end of the spacer...

                                  Comment

                                  • R_J
                                    Badcaps Legend
                                    • Jun 2012
                                    • 9514
                                    • Canada

                                    #18
                                    Re: Samsung UE55JU6872UXXH - Lower third darker

                                    There are spacers all over the panel. can't you see any of them from the rear? It is possible there are clips that need to be compressed from the rear to remove them but I'm sure I have removed them from the front before without a problem.
                                    Attached Files
                                    Last edited by R_J; 04-13-2019, 01:44 PM.

                                    Comment

                                    • bbccbb
                                      Senior Member
                                      • Jan 2017
                                      • 53
                                      • Croatia

                                      #19
                                      Re: Samsung UE55JU6872UXXH - Lower third darker

                                      This kind is special.
                                      Other ones have the cros cut around them and I do not think I have to pull them out. Only these few that are white.
                                      And I can see others at the back... and I think that they cannot be removed.
                                      I'll make some photos.

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #20
                                        Re: Samsung UE55JU6872UXXH - Lower third darker

                                        Those standoff I turn it 90 degree and pull out.
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

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