Sharp LC-37D64U intermittent video loss

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  • tmlfan
    Senior Member
    • Jun 2011
    • 109

    #1

    Sharp LC-37D64U intermittent video loss

    My mother in law has a sharp LC-37d64u tv that has a cable box hooked up to it, the tv randomly loses video/audio but when it does it if I hit the channel up/down button on the remote to change the channel on the cable box the audio will kick back in but no video, I have tried a couple of t-con boards in it just assuming that's what it was but tonight was the 1st time I actually seen it do it, when it does go out the menu screen and volume bar for the tv is all still visible/working, would I be right in saying that it is probably the main board as I have tried it in both HDMI ports and swapped out her digital box to eliminate a bad HDMI port/ bad cable box
  • nomoresonys
    Badcaps Legend
    • Jan 2013
    • 12274
    • U.S.

    #2
    Re: Sharp LC-37D64U intermittent video loss

    You probably already tried a different hdmi cable, might be time to test your power supply board, be careful if you do, the voltage on the hot side can be deadly.

    Comment

    • tmlfan
      Senior Member
      • Jun 2011
      • 109

      #3
      Re: Sharp LC-37D64U intermittent video loss

      I took the back off but I don't have my meter here to test anything, there are 2 red LEDs on the main board with the hdmis that are flashing, 1 is flashing almost twice as fast as the other, I don't know if it was coincidence or not but I unplugged the same board when it was plugged in and turned on with no video and plugged right back in and the video kicked back in

      Comment

      • nomoresonys
        Badcaps Legend
        • Jan 2013
        • 12274
        • U.S.

        #4
        Re: Sharp LC-37D64U intermittent video loss

        Need a meter to troubleshoot, without that it's strictly speculation, even the 9 dollar ones from menards are good enough for most testing.

        Comment

        • nomoresonys
          Badcaps Legend
          • Jan 2013
          • 12274
          • U.S.

          #5
          Re: Sharp LC-37D64U intermittent video loss

          Originally posted by tmlfan
          I took the back off but I don't have my meter here to test anything, there are 2 red LEDs on the main board with the hdmis that are flashing, 1 is flashing almost twice as fast as the other, I don't know if it was coincidence or not but I unplugged the same board when it was plugged in and turned on with no video and plugged right back in and the video kicked back in
          Are there any noticeable bulging capacitors or burn spots etc?

          Comment

          • tmlfan
            Senior Member
            • Jun 2011
            • 109

            #6
            Re: Sharp LC-37D64U intermittent video loss

            None that I can see

            Comment

            • nomoresonys
              Badcaps Legend
              • Jan 2013
              • 12274
              • U.S.

              #7
              Re: Sharp LC-37D64U intermittent video loss

              Hate to guess at things but if I had to without testing, being intermittent, I'd start with power supply board.

              Comment

              • nomoresonys
                Badcaps Legend
                • Jan 2013
                • 12274
                • U.S.

                #8
                Re: Sharp LC-37D64U intermittent video loss

                It does sound like a main board problem, just can't tell for sure without testing.

                Comment

                • nomoresonys
                  Badcaps Legend
                  • Jan 2013
                  • 12274
                  • U.S.

                  #9
                  Re: Sharp LC-37D64U intermittent video loss

                  https://www.cnet.com/forums/discussi...source-233189/ That looks like some good info.

                  Comment

                  • nomoresonys
                    Badcaps Legend
                    • Jan 2013
                    • 12274
                    • U.S.

                    #10
                    Re: Sharp LC-37D64U intermittent video loss

                    Can you try the hdmi hookup on something else besides the cable box, dvd player, pc, android box etc. and see if it does the same thing?

                    Comment

                    • nomoresonys
                      Badcaps Legend
                      • Jan 2013
                      • 12274
                      • U.S.

                      #11
                      Re: Sharp LC-37D64U intermittent video loss

                      Another test you could hook up a regular indoor antenna, set tv to over the air instead of cable scan for channels, if you can watch tv without any problems, then most likely main board.

                      Comment

                      • will62
                        Badcaps Veteran
                        • Dec 2016
                        • 229
                        • usa

                        #12
                        Re: Sharp LC-37D64U intermittent video loss

                        I'm watching the Olympics on an LC-46D64U that I fixed last week. Well, not really watching, just running some test hours before I move it. Anyway, your set uses the same Broadcom BCM3553 main chip. The 2 leds on the main that you see are the cpu and microcontroller activity leds. I haven't found anything that detailed flash patterns on those. If you had a communication, power, backlight, panel, or just about any other problem, the microcontroller would send a flash code to the power and opc leds on the front. I'd be willing to bet that the intermittent flaky behavior of the set is being caused by ball failure on that BCM3553. So your thought to replace the main is probably a good one.

                        If you wanted to try a few other things before ordering the main:

                        1. Check all of the power rails on the main (see pic below- check both sides
                        of the inductors).
                        2. Do a factory init. and rescan for channels.
                        3. Download the firmware and reload it.
                        Attached Files

                        Comment

                        • nomoresonys
                          Badcaps Legend
                          • Jan 2013
                          • 12274
                          • U.S.

                          #13
                          Re: Sharp LC-37D64U intermittent video loss

                          Originally posted by will62
                          I'm watching the Olympics on an LC-46D64U that I fixed last week. Well, not really watching, just running some test hours before I move it. Anyway, your set uses the same Broadcom BCM3553 main chip. The 2 leds on the main that you see are the cpu and microcontroller activity leds. I haven't found anything that detailed flash patterns on those. If you had a communication, power, backlight, panel, or just about any other problem, the microcontroller would send a flash code to the power and opc leds on the front. I'd be willing to bet that the intermittent flaky behavior of the set is being caused by ball failure on that BCM3553. So your thought to replace the main is probably a good one.

                          If you wanted to try a few other things before ordering the main:

                          1. Check all of the power rails on the main (see pic below- check both sides
                          of the inductors).
                          2. Do a factory init. and rescan for channels.
                          3. Download the firmware and reload it.
                          +1, I think you are right on the money will62.

                          Comment

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