Vizio E420i-A0 - No Power

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  • LedTVDave8
    New Member
    • Nov 2017
    • 8
    • United States

    #1

    Vizio E420i-A0 - No Power

    Hello all. Hoping that someone will shed some light on why my son's Vizio LED tv will not power on. I removed the back cover from the unit and now I see two boards. I believe one is the power/LED board and the other the main board. Nothing happens at all when I press the side power button or use the remote to turn the unit on. How do I verify which board is bad?
    Thanks!!!
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: Vizio E420i-A0 - No Power

    You can start by posting the bask side of the TV showing all the boards and how they are connected together, then the straight shot pictures of the power supply board and the main board.
    Then you will take the DC Voltage readings of each pin of the connector on the power supply board that goes to the main board, you MUST pin down the pin names and follow by the Voltage readings so we do not have to guess what each pins are. Black probe of the meter on the metal chassis.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • LedTVDave8
      New Member
      • Nov 2017
      • 8
      • United States

      #3
      Re: Vizio E420i-A0 - No Power

      Thanks for the fast response budm. Here are the photos you requested. Readings to come.
      Attached Files

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: Vizio E420i-A0 - No Power

        Very good pictures! Makes it much easier for me to see. Please also take the same straight shot of the bottom side of the power supply board too so I can trace out the circuits.
        https://www.badcaps.net/forum/attach...5&d=1510369656
        Just check the Voltages on those pins.
        What kind of camera and lights did you use to take the pictures?
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • LedTVDave8
          New Member
          • Nov 2017
          • 8
          • United States

          #5
          Re: Vizio E420i-A0 - No Power

          Ok. Can I take the readings on the power board connector by the pins/contacts on the other side of the black cables? Also, I assume my voltmeter should be set on 20 V DC. And...does it matter if the power button is on or off? Not sure since nothing happens when I press this button. Thanks!

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: Vizio E420i-A0 - No Power

            You can run the power supply board by itself with it just connected to the incoming AC without having any other connection to other board, we just want to find out if you have standby Voltage or not first.
            https://www.badcaps.net/forum/attach...5&d=1510369656
            Pin 1 (where the triangle symbol is) and pin 2 are the 5V standby power supply output pins.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • LedTVDave8
              New Member
              • Nov 2017
              • 8
              • United States

              #7
              Re: Vizio E420i-A0 - No Power

              The TV is face down on my breakfast bar between the dining room and the kitchen. Excellent light. And for the camera...my Samsung Galaxy S7. As for taking shots under the power board, I would rather not remove any of the boards unless absolutely necessary. I attached a shot of the back side of the board from shopjimmy.com.
              Attached Files

              Comment

              • LedTVDave8
                New Member
                • Nov 2017
                • 8
                • United States

                #8
                Re: Vizio E420i-A0 - No Power

                No readings from either pin (1 or 2) or any of them. Can you confirm that 20 V DC is the correct voltmeter setting? Thanks

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Vizio E420i-A0 - No Power

                  https://www.badcaps.net/forum/attach...3&d=1510369656

                  There are 2 fuses on the power supply board, no power to the board then check the resistance between the two ends of the fuse, it should show < 1 Ohms of resistance.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • LedTVDave8
                    New Member
                    • Nov 2017
                    • 8
                    • United States

                    #10
                    Re: Vizio E420i-A0 - No Power

                    Here is where you lose me. I assume the two fuses are the silver cylinder looking objects. I imagine I should unplug the unit first? Also, I have a Klein Tools MM100 multimeter. What settings should I use? 2K? Not sure how to convert 1 Ohm to my meter settings. Thanks again for the guidance and patients.

                    Comment

                    • CapLeaker
                      Leaking Member
                      • Dec 2014
                      • 8130
                      • Canada

                      #11
                      Re: Vizio E420i-A0 - No Power

                      With the PSU unplugged, set your DMM to 200 or 2k, put one lead to one side of the fuse and the other lead on the other side. You should read a short (either 0 or 1 Ohm). If it is open, the fuse is bad. The fuses are Zylinder, silver looking things with the white glass in the middle part. One is a T5, the other a T2.

                      Comment

                      • LedTVDave8
                        New Member
                        • Nov 2017
                        • 8
                        • United States

                        #12
                        Re: Vizio E420i-A0 - No Power

                        Thanks for all the help Budm (and CapLeaker). I replaced the power last week and the TV works great now! I know replacing a fuse or two is cheaper than replacing the entire power board, but I still saved hundreds by not having to buy a new TV. Happy Holidays!!!

                        Comment

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