Vizio E3D420VX No picture, Power light blinks on then no power

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  • tannenbaum
    Member
    • Oct 2015
    • 17
    • United States

    #1

    Vizio E3D420VX No picture, Power light blinks on then no power

    A neighbor put this on the curb for trash yesterday, but I want to take a chance at fixing it. It didn't rain yesterday, so I don't chalk my current problem up to weather damage.

    When I press the power button, two things happen:
    1. The white power indicator light in the lower right of the front bezel blinks on for a second, then turns off.
    2. A strange sound comes from the power board. It’s a click followed by a short, high-pitched sound. I recorded the noise and included it as a ZIP attachment. There are 3 noises in the audio clip: pressing the power button, a click from the power board, and a high-pitched sound from the power board.

    I have limited knowledge when it comes to troubleshooting these things, but I took hi-res photos to aid you all as much as possible. Based on what I’ve read in other threads, I think you all may need some more data to reach a conclusion, so please let me know what you need. Thank you for your help!

    -Andrew
    Attached Files
    Last edited by tannenbaum; 10-13-2015, 10:42 AM.
  • budm
    Badcaps Legend
    • Feb 2010
    • 40746
    • USA

    #2
    Re: Vizio E3D420VX No picture, Power light blinks on then no power

    So what kind of tools do you have? Good at soldering, especially the surface mounted devices?
    Your power supply/inverter board:
    http://www.shopjimmy.com/vizio-0500-...pply-unit.htm#

    The section you are hearing the noise from are the PFC Voltage booster circuit and the Inverter circuit.
    Last edited by budm; 10-13-2015, 11:15 AM.
    Never stop learning
    Basic LCD TV and Monitor troubleshooting guides.
    http://www.badcaps.net/forum/showthr...956#post305956

    Voltage Regulator (LDO) testing:
    http://www.badcaps.net/forum/showthr...999#post300999

    Inverter testing using old CFL:
    http://www.badcaps.net/forum/showthr...er+testing+cfl

    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
    http://s807.photobucket.com/user/budm/library/

    TV Factory reset codes listing:
    http://www.badcaps.net/forum/showthread.php?t=24809

    Comment

    • tannenbaum
      Member
      • Oct 2015
      • 17
      • United States

      #3
      Re: Vizio E3D420VX No picture, Power light blinks on then no power

      My friend who is much more handy with electronics offered to help me, and he has a variety of tools. I know he has a multimeter and soldering iron; are there other tools I should ask if he has? He's had quite a bit of experience with soldering, but I'll have to ask if he's done anything with surface mounted devices.

      Thank you for your insight. Given my comments, do you recommend doing any testing, or do you conclude I should replace the power supply/inverter board entirely?

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: Vizio E3D420VX No picture, Power light blinks on then no power

        You will need to do real close visual inspection of the power supply board, look at both sides of eh board for damaged parts, bad solder joints, etc.
        Then you will need to do DCV testing on the connectors of the power supply board, the pin of the connector (the one that goes to the main board), you need to test them when TV is plugged in but not turned on, then when the power switch is activated.
        Write down the Voltage readings, follow by the pin number and the pin names so we can see what they are.
        Pictures provided by shopjimmy.
        Attached Files
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • tannenbaum
          Member
          • Oct 2015
          • 17
          • United States

          #5
          Re: Vizio E3D420VX No picture, Power light blinks on then no power

          Didn't see any bad solder joints or damaged parts. We tested the 14 connectors of the power supply board, CN201 according to the power supply board photo you provided.

          Plugged in but not turned on:
          Pin 1 (+5.1VSB): 5.28
          Pin 2 (+5.1VSB): 5.28
          Pin 3 (+5.1VSB): 5.28
          Pin 4 (SGND): -0.001
          Pin 5 (SGND): -0.001
          Pin 6 (SGND): -0.001
          Pin 7 (SGND): -0.001
          Pin 8 (12V): -0.001
          Pin 9 (12V): -0.001
          Pin 10 (12V): -0.001
          Pin 11 (PSON): 0.098
          Pin 12 (ON/OFF): 0.006
          Pin 13 (LAMP): 0
          Pin 14 (DIM): -0.007

          Plugged in and turned on:
          Pin 1 (+5.1VSB): 5.16
          Pin 2 (+5.1VSB): 5.16
          Pin 3 (+5.1VSB): 5.16
          Pin 4 (SGND): -0.019
          Pin 5 (SGND): -0.019
          Pin 6 (SGND): -0.019
          Pin 7 (SGND): -0.019
          Pin 8 (12V): 12.3
          Pin 9 (12V): 12.3
          Pin 10 (12V): 12.3
          Pin 11 (PSON): 1.3
          Pin 12 (ON/OFF): 0.026
          Pin 13 (LAMP): showed 2.1, then 3.0, then 0; jumped around
          Pin 14 (DIM): showed 2.1, then 3.0, then 0; jumped around

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: Vizio E3D420VX No picture, Power light blinks on then no power

            "Pin 12 (ON/OFF): 0.026" The main board is not sending the BL-ON (Inverter ON) sinal turn turn on the backlights circuits.
            You need to check DCV between the two legs of the main filter cap to see if it has close to 400VDC or not.
            Last edited by budm; 10-17-2015, 01:23 PM.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • tannenbaum
              Member
              • Oct 2015
              • 17
              • United States

              #7
              Re: Vizio E3D420VX No picture, Power light blinks on then no power

              Readings for the main filter cap, what I assume is the biggest cap, C804.

              Plugged in but not turned on:
              Neg terminal to ground: -62.7
              Pos to ground: 97.3
              Neg to Pos: 163

              Plugged in and turned on:
              Neg terminal to ground: jumps to -54
              Pos to ground: 331 at its highest, then goes down
              Neg to Pos: 392, for a second

              Comment

              • retiredcaps
                Badcaps Legend
                • Apr 2010
                • 9271

                #8
                Re: Vizio E3D420VX No picture, Power light blinks on then no power

                Originally posted by tannenbaum
                Readings for the main filter cap, what I assume is the biggest cap, C804.

                Plugged in but not turned on:
                Neg terminal to ground: -62.7
                Pos to ground: 97.3
                Neg to Pos: 163

                Plugged in and turned on:
                Neg terminal to ground: jumps to -54
                Pos to ground: 331 at its highest, then goes down
                Neg to Pos: 392, for a second
                On the hot side , the negative leg of the large filter capacitor is your ground.
                --- begin sig file ---

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                We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

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                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Vizio E3D420VX No picture, Power light blinks on then no power

                  My post 6 instruction:
                  You need to check DCV between the two legs of the main filter cap to see if it has close to 400VDC or not.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • tannenbaum
                    Member
                    • Oct 2015
                    • 17
                    • United States

                    #10
                    Re: Vizio E3D420VX No picture, Power light blinks on then no power

                    Originally posted by budm
                    My post 6 instruction:
                    You need to check DCV between the two legs of the main filter cap to see if it has close to 400VDC or not.
                    I apologize for not understanding.

                    What do you mean by checking the DCV between the legs? I understood that to mean "make contact with both legs and measure the voltage," but I'm sure I misinterpreted what you wrote. Are you saying that the multimeter shouldn't make contact with the legs? Just looking for clarification before I take another reading. Thank you.

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: Vizio E3D420VX No picture, Power light blinks on then no power

                      Black probe on the negative leg of the cap, Red probe on the positive leg of the cap then check the DCV when the power switch is activated, make sure not to let the probes slip on you and do not touch anything withe your hands/body, you are working in the deadly side of the circuit.
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • tannenbaum
                        Member
                        • Oct 2015
                        • 17
                        • United States

                        #12
                        Re: Vizio E3D420VX No picture, Power light blinks on then no power

                        Thanks for clarifying! The DCV for that reading is 392.

                        Comment

                        • budm
                          Badcaps Legend
                          • Feb 2010
                          • 40746
                          • USA

                          #13
                          Re: Vizio E3D420VX No picture, Power light blinks on then no power

                          OK, the PS-ON from the main board is OK otherwise you will have the boosted Voltage to run the backlights inverter section, but the main board is not sending the BL-ON signal to turn on the backlights inverter circuit.
                          You can force on the backlights by remove the wire of the pin 12 (ON/OFF) pin first (you must do this because we do not want to back feed the forced Voltage back to the main board) then use a 300~1K Ohms resistor 1/4 W between the 5.1VSB pin and the pin 12 on the board. Plug the TV into the outlet and see you can get the backlights on and see the pictures on the screen if the main board and the T-CON boards are OK.
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment

                          • fzabkar
                            Badcaps Veteran
                            • Mar 2009
                            • 772
                            • Australia

                            #14
                            Re: Vizio E3D420VX No picture, Power light blinks on then no power

                            Readings for the main filter cap, what I assume is the biggest cap, C804.

                            Neg to Pos: 392, for a second
                            Doesn't this mean that the PFC circuit is going into protection shutdown?

                            If so, could this be due to the low (?) PSON voltage?
                            Last edited by fzabkar; 10-17-2015, 11:11 PM.

                            Comment

                            • budm
                              Badcaps Legend
                              • Feb 2010
                              • 40746
                              • USA

                              #15
                              Re: Vizio E3D420VX No picture, Power light blinks on then no power

                              Originally posted by fzabkar
                              Doesn't this mean that the PFC circuit is going into protection shutdown?

                              If so, could this be due to the low (?) PSON voltage?
                              OK, I re-read his reply again and understand his measurement now.:
                              Plugged in and turned on:
                              Neg terminal to ground: jumps to -54
                              Pos to ground: 331 at its highest, then goes down
                              Neg to Pos: 392, for a second

                              Now we need to find out if the PS-ON did jump up higher than 1.2V first or not.
                              The switched 12V should also drops out since the same PS-ON is used to turn on the 12V switched MOSFET Q910.
                              Last edited by budm; 10-18-2015, 01:12 PM.
                              Never stop learning
                              Basic LCD TV and Monitor troubleshooting guides.
                              http://www.badcaps.net/forum/showthr...956#post305956

                              Voltage Regulator (LDO) testing:
                              http://www.badcaps.net/forum/showthr...999#post300999

                              Inverter testing using old CFL:
                              http://www.badcaps.net/forum/showthr...er+testing+cfl

                              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                              http://s807.photobucket.com/user/budm/library/

                              TV Factory reset codes listing:
                              http://www.badcaps.net/forum/showthread.php?t=24809

                              Comment

                              • tannenbaum
                                Member
                                • Oct 2015
                                • 17
                                • United States

                                #16
                                Re: Vizio E3D420VX No picture, Power light blinks on then no power

                                PS-ON did jump higher than 1.3V at first.

                                What other info can I provide you with?

                                Originally posted by budm
                                You can force on the backlights by remove the wire of the pin 12 (ON/OFF) pin first (you must do this because we do not want to back feed the forced Voltage back to the main board) then use a 300~1K Ohms resistor 1/4 W between the 5.1VSB pin and the pin 12 on the board. Plug the TV into the outlet and see you can get the backlights on and see the pictures on the screen if the main board and the T-CON boards are OK.
                                Do you still want me to do this test?
                                Last edited by tannenbaum; 10-25-2015, 05:39 PM.

                                Comment

                                • tannenbaum
                                  Member
                                  • Oct 2015
                                  • 17
                                  • United States

                                  #17
                                  Re: Vizio E3D420VX No picture, Power light blinks on then no power

                                  Thread bump. What's the next step I should take in this repair?

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: Vizio E3D420VX No picture, Power light blinks on then no power

                                    Originally posted by tannenbaum
                                    PS-ON did jump higher than 1.3V at first.

                                    What other info can I provide you with?



                                    Do you still want me to do this test?
                                    Yes.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • robhink
                                      New Member
                                      • Nov 2015
                                      • 3
                                      • United States

                                      #19
                                      Re: Vizio E3D420VX No picture, Power light blinks on then no power

                                      I'm having the exact same problem with my E3D420VX. Was a solution ever found? Should I just replace the main board or power supply board?

                                      Comment

                                      • tannenbaum
                                        Member
                                        • Oct 2015
                                        • 17
                                        • United States

                                        #20
                                        Re: Vizio E3D420VX No picture, Power light blinks on then no power

                                        Okay, I did the test as described. The backlight came on for about a second when I pressed the power button, but then it shut off. No pictures or images showed.

                                        Comment

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