Vizio M420NV No Picture/No Sound

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  • mlg1979
    New Member
    • May 2015
    • 9
    • USA

    #1

    Vizio M420NV No Picture/No Sound

    I'm working on my mom's Vizio M420NV. She said it all started the other day when the audio stopped working so she turn the TV off. When she turned it back on it was hit or miss for the picture to stay on. Then finally wouldn't do anything.

    My diagnostics so far.....I see not visible damage or anything burnt on either boards. The VIZIO power light at the bottom of the TV is amber colored when off and white when powered on. There is no sound or picture or backlights. I have tested the power supply as much as possible with the tools I have. I have power on the primary side and no real power on the secondary side. If I test the connector going from the power supply to the mainboard the only voltage I have there is 5.3v on pins 1 2 3 which shows to be correct. Pins 8 9 10 are suppose to have 12v but do not.

    Is the power supply bad, or do I need to test something else?

    Thanks

    Mike
    Attached Files
  • CapLeaker
    Leaking Member
    • Dec 2014
    • 7973
    • Canada

    #2
    Re: Vizio M420NV No Picture/No Sound

    If not all voltage rails coming up from the PSU, then you would have to fix that first! Then I am not sure if not something else is going on at the main board.
    Check diode D120 on the PSU if it is shorted. That diode rectifies 12V.
    Last edited by CapLeaker; 08-28-2015, 05:18 AM.

    Comment

    • jetadm123
      Badcaps Legend
      • Feb 2010
      • 2169

      #3
      Re: Vizio M420NV No Picture/No Sound

      Your photo is too blurry to make out the writing, but on the power board wiring harness you should have a pin marked something like PS_ON? Appears you have the 5V standby voltage that the mainboard uses, but not the 3.3V signal the mainboard sends to turn on the power supply.

      Comment

      • mlg1979
        New Member
        • May 2015
        • 9
        • USA

        #4
        Re: Vizio M420NV No Picture/No Sound

        I've attached a better pic.

        D120 has no voltage, but is that because that half of the board isn't powering up?

        The connector that runs to the mainboard the exact voltages are pins 1 2 3 5.3v pins 4 5 6 7 8 9 10 0v pin 11 .5v pin 12 3.2v pin 13 1.7v pin 14 .6v

        Hopefully this helps.
        Attached Files

        Comment

        • CapLeaker
          Leaking Member
          • Dec 2014
          • 7973
          • Canada

          #5
          Re: Vizio M420NV No Picture/No Sound

          check D120 with your DMM in diode test. If it is shorted, it is bad.

          Comment

          • mlg1979
            New Member
            • May 2015
            • 9
            • USA

            #6
            Re: Vizio M420NV No Picture/No Sound

            I removed the diode from the circuit to test, but I'm unable to determine which pin is the gate. Any help is greatly appreciated.

            Thanks

            Comment

            • CapLeaker
              Leaking Member
              • Dec 2014
              • 7973
              • Canada

              #7
              Re: Vizio M420NV No Picture/No Sound

              no gate. Its a "double" diode. Cathode is in the middle, so your negative lead goes there. Then measure the 2 outside pins. If its a short, its bad.

              Comment

              • mlg1979
                New Member
                • May 2015
                • 9
                • USA

                #8
                Re: Vizio M420NV No Picture/No Sound

                Measures .200 on both sides, so I assume its not shorted. Is that correct? If that is correct where do I go from here?

                Thanks again for the help.

                Comment

                • Andrew F. Ali
                  Badcaps Legend
                  • Jan 2014
                  • 2450
                  • Trinidad & Tobago

                  #9
                  Re: Vizio M420NV No Picture/No Sound

                  I'm not seeing PS_ON pin. Would that be the REMOTE_ON/OFF pin?

                  Comment

                  • CapLeaker
                    Leaking Member
                    • Dec 2014
                    • 7973
                    • Canada

                    #10
                    Re: Vizio M420NV No Picture/No Sound

                    What do you get on the remote on/off pin when you turn on the TV? I think the PSU is just off.

                    Comment

                    • CapLeaker
                      Leaking Member
                      • Dec 2014
                      • 7973
                      • Canada

                      #11
                      Re: Vizio M420NV No Picture/No Sound

                      You may be able to force the PSU on manually by itself by using a 1k resistor and jump remote on/off to 5.3VSB
                      That should bring up the 12V as soon as you plug it in. You can take also another resistor, plug in the backlights and jump blon/off to 5.3VSB. That should then bring the whole PSU alive with the backlights on.
                      Last edited by CapLeaker; 08-29-2015, 11:28 AM.

                      Comment

                      • mlg1979
                        New Member
                        • May 2015
                        • 9
                        • USA

                        #12
                        Re: Vizio M420NV No Picture/No Sound

                        I did what you said on putting a jumper from 5.3vsb to BL_ON/OFF and REMOTE_ON/OFF and everything works. So I guess that means its not getting signal from the mainboard to turn on. Where do I go from here?

                        Thanks

                        Comment

                        • CapLeaker
                          Leaking Member
                          • Dec 2014
                          • 7973
                          • Canada

                          #13
                          Re: Vizio M420NV No Picture/No Sound

                          Depending on your ability, time, money, equipment etc., either buy a board at SJ or trace and troubleshoot the main board. Maybe a fuse, voltage regulators, caps, diodes etc.

                          Scroll on top of this thread:
                          https://www.badcaps.net/forum/showth...999#post300999
                          Last edited by CapLeaker; 08-29-2015, 06:06 PM.

                          Comment

                          • Sauktronics
                            New Member
                            • Mar 2017
                            • 4
                            • United States

                            #14
                            Re: Vizio M420NV No Picture/No Sound

                            I have the same problem wondering if anyone figured out the solutions to this.. If it's just the eeprom that would be great.. Let me know

                            Comment

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