Opinion on defect on Panasonic TC-P55gt50

[nicholas1110]

Hi,

So I'm looking for some opinions on a picture fault on this panasonic plasma. Alittle back story of the tv, we purchased the tv with 7 Blinks with failed sc board due to the screws loosening up. We repaired the sc board, installed lock washers on the screws and sold the tv. The person who purchased the tv has had it for about 2 weeks. This morning the send a text message saying the tv has developed a "blemish" and attached some pictures. The pictures are not great quality, but to me it appears the screen has been cracked. Both pictures the tv appears on as the red led light it lit. I remeber not to long ago someone posted similar looking defect and they ended up useing super glue to stop the gas from escaping. Please let me know what you think of this defect, I feel like if it was a shorted panel it would have taken out a buffer board. Any opinion is welcome.

[nicholas1110]

Re: Opinion on defect on Panasonic TC-P55gt50

Second picture

[tw2005]

Re: Opinion on defect on Panasonic TC-P55gt50

no idea really, never seen that before. did you offer a wty with the sale?

[tom66]

Re: Opinion on defect on Panasonic TC-P55gt50

We have seen a similar fault before on an ST30:
https://www.badcaps.net/forum/showthread.php?t=42602

It is impact damage and may clear up or just fail altogether.

[nicholas1110]

Re: Opinion on defect on Panasonic TC-P55gt50

Tom, that was the thread I was referring too. I think it looks very similar to that fault. I have not seen the tv in person yet to confirm if there is a small crack or not yet, I was just hoping for Alittle reassurance. We do sell our TVs with a 90 day warranty, but we do not cover physical damage to the tv. This one was sold to a friend of ours at a great price as it was a very nice looking tv and they wanted to upgrade from a older lg plasma. I will report back after I have seen the tv in person for a final conclusion.

[nicholas1110]

Re: Opinion on defect on Panasonic TC-P55gt50

We went on site to look at the tv. There are no cracks in the panel. The fault only occurs when the customer is using his satellite box. He didn't try any other devices prior to us coming out there. When hooked up to dvd, blu ray and internet apps, the picture is flawless with no faults. We tried a different hdmi cable on the sattilite box and it still had the fault. We are glad it's not related to the tv. Now the customer must convince his sattelite provider to replace his box.