PHILIPS 32pfl3403d Flat-panel TV Upgrade Assistant problem

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  • bohaboha
    Badcaps Veteran
    • Nov 2012
    • 972
    • sweden

    #1

    PHILIPS 32pfl3403d Flat-panel TV Upgrade Assistant problem

    Hi trying to update my Philips cause in retail mode not possible to get out from it i get this message in update site : Error message: no data exception. Your reference: Request ID (server_1930105)
    how to fix it thanks
  • Diah
    Badcaps Legend
    • Feb 2013
    • 6353
    • Germany

    #2
    yours TV very old. no server update connection.
    the service as i know support till 2009 series XXPFLxxx4

    Comment

    • William1967
      Badcaps Veteran
      • Nov 2017
      • 203
      • Netherlands

      #3
      Update is possible via USB, search for 32PFL3403/D firmware with Google or similar searchengine.
      If you want to switch of the shop mode Press MENU on the remote control and select TV Menu > Installation > Preferences > Location.​

      Comment

      • bohaboha
        Badcaps Veteran
        • Nov 2012
        • 972
        • sweden

        #4
        Originally posted by William1967
        Update is possible via USB, search for 32PFL3403/D firmware with Google or similar searchengine.
        If you want to switch of the shop mode Press MENU on the remote control and select TV Menu > Installation > Preferences > Location.​
        Hi i did it several times switching from shop mode to home mode nothing happened . same for initial factory stage the set stay always on shop mode.
        honestly i have no idea the meaning and the resold of the update i just try it in hope to fix it

        Comment

        • bohaboha
          Badcaps Veteran
          • Nov 2012
          • 972
          • sweden

          #5
          Originally posted by Diah
          yours TV very old. no server update connection.
          the service as i know support till 2009 series XXPFLxxx4
          yes it is but it must be a way to get it back to action everything is ok with this set just that shop mode

          Comment

          • Diah
            Badcaps Legend
            • Feb 2013
            • 6353
            • Germany

            #6
            Originally posted by bohaboha

            yes it is but it must be a way to get it back to action everything is ok with this set just that shop mode
            this because it switched to shop mode at service menu.. need to turn off from there

            Comment

            • bohaboha
              Badcaps Veteran
              • Nov 2012
              • 972
              • sweden

              #7
              Originally posted by Diah

              this because it switched to shop mode at service menu.. need to turn off from there
              How to get in to the service menu on this old model if you have any idea

              Comment

              • Diah
                Badcaps Legend
                • Feb 2013
                • 6353
                • Germany

                #8
                Originally posted by bohaboha

                How to get in to the service menu on this old model if you have any idea
                try all code of Philips... as i know they have over all didn't change the code
                Old model they have contact points on MB need to jumper.. take alook on MB

                Comment

                • bohaboha
                  Badcaps Veteran
                  • Nov 2012
                  • 972
                  • sweden

                  #9
                  Originally posted by Diah

                  try all code of Philips... as i know they have over all didn't change the code
                  Old model they have contact points on MB need to jumper.. take alook on MB
                  thank you i ll try all of them and se inside on MB

                  Comment

                  • Diah
                    Badcaps Legend
                    • Feb 2013
                    • 6353
                    • Germany

                    #10
                    you should find points on MB SDM and CSM,​

                    Comment

                    • William1967
                      Badcaps Veteran
                      • Nov 2017
                      • 203
                      • Netherlands

                      #11
                      Type 062596 MENU(HOME) or 062596 OK on your remote to enter the service menu.

                      Comment

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