Whoever owns Sharp these days may be getting creepy about the downloadable updates, I would contact them, tell them you need the latest update or just the firmware. They should be willing to send it to you, the tv isn't very old after all. Not sure off hand if this tv can auto update or if you need the screen and remote or button clicks. As usual start off nice, if they throw up a wall, tell them your blogging about how they wouldn't help you and their products are junk. Looks like sharp is off my list too. If they don't have firmware readily available on their website for a 1 year old tv, then that is a sad disgrace.
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