Viewsonic VT3745 powering up issues

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  • Midnightalaskan
    Member
    • Dec 2013
    • 26
    • 'Murica

    #1

    Viewsonic VT3745 powering up issues

    Hello everyone! This is my first thread on this kick butt site and I have to say 2 things up front.

    First. This site rocks! After much searching I have learned quite a bit just searching arround on this forum. You guys are very informative!

    Second. I apologieze for any typing mistakes. I am posting from my phone and everyone knows how that can go.

    Now on to my perplexing issue.

    I have a ViewSonic VT3745 LCD TV and for a few months now it doesn't want to power up most of the time...

    When I try to turn the unit on, the standby light goes from orange to blue. Sometimes it stays blue but there is no picture, sound or any other sign that it is on other than the blue light. I am unable to power the unit down so I have to unplug it. After several attempts of turning the tv on (and having to unplug it with every attempt) the indicator light will go from orange to blue and then back to orange in about 5 seconds.... I can then try and power the unit on again with the same orange/blue/orange cycle. After about 10-100 attempts like this it will then turn on and display the viewsonic bird logo and work normally (blue light on and the screen lights up) untill I power it down. The next time I try to turn it on, it does the whole dang thing over again.... It's to the point where we just leave it on 24/7 and that drives me crazy because I don't like the idea of wasting the tv's life and running up my electrical bill....

    Now being a mechanic of all trades and never leaving well enough alone, I have been determined to fix this unit. After a lot of searching I have been unable to find anything out about this issue with my TV. Searching on here and elsewhere all suggest to look at the simple stuff first (like cords being properly plugged in) and then work up from there... The next thing that I have seen a lot of people recommend to check for blown Caps or other components... After extensive use of the Mk.I eyeball and a good flashlight, I haven't been able to spot a single char/dark spot or bulged/leaking cap. I have looked at the powersupply and the logic board... There is also another board that I presume runs the ccfl lamps and that looks good as well. So after more digging I see that some caps can go bad but still look good and without a esr tester, it is hard to determine if the caps are bad without the aforementioned symptoms.

    So being handy with a soldering gun and having an abundance of caps arround my house (coupled with my OCD of wanting to fix stuff), I replaced most all the caps on my powersupply. I didn't have a 50v 22uf unit so I skipped that one. I also didn't have the giant one that was on the board as well... All the others have comparitable caps installed (same voltage, uf, and 105c ). Now with all that out of the way, I put the unit back together and it still exhibits the no power up problem.

    I figured because the unit wouldn't power up all the way and from all the knowledge on this site, it wouldn't hurt to just replace the caps for the heck of it anyways to cut that possibility out. When I volt tick the PSU, I get 4.99v dc on the standby circuit, 11.99VDC out of the 12v circuit when powered on but then when the tv goes back to stanby (orange light) the voltage gradually falls to 0 in the course of 10-20 seconds... The 24VDC to the ccfl circuit also shows fine untill the unit goes to stanby... It's like all the voltages are what they should be but something faults and shuts off the whole TV. This is with the old caps and the new ones too... Nothing changed when I put the caps in....


    Thinking back on my testing, I forgot to see what the voltages were when it was stuck on the blue light (on but not "on"). I will do that tomorrow after I get some much needed sleep.

    These things I have done:
    Turned the unit off and back on.
    Replaced most of the caps on the PSU.
    Checked the voltages when the TV is powering up and when it is on and actually running.
    Checked the screen with the flashlight trick to see if the ccfl's are bad.
    Looked at each circuit board for any obviousness signs of problems like bulged caps or char marks.
    Unplugged and reseated every cord.
    Checked the fuses (2 I believe or was it one.....)


    The powersupply is a FSP163-3F01

    Here is a link to a photo of that unit (not mine, but it is identical for reference)
    http://assets.shopjimmy.com/media/ca...3-3f01-top.jpg


    Now I am at a loss and want to see if y'all have any suggestions or have encountered an issue like this before... Any help/pointers would be much apreciated!


    Thank you all in advance for everything! before... Any help/pointers would be much apreciated!


    Thank you all in advance for everything!
  • newtothis
    Badcaps Legend
    • Mar 2013
    • 1556
    • england

    #2
    Re: Viewsonic VT3745 powering up issues

    Ok give us pics of your actual boards, close ups of the silk writing by any connectors and one of all boards in place in one shot.

    What brand of caps did you use?

    That 50v 22uf is most likely the startup cap and may be the cause of your issues.... but we will fault find to make sure.

    Comment

    • Midnightalaskan
      Member
      • Dec 2013
      • 26
      • 'Murica

      #3
      Re: Viewsonic VT3745 powering up issues

      Thanks for getting back to me!

      I'll shoot some photos as soon as I get home (at work ATM)

      I had a feeling that the one cap I didn't replace could be the suspect! Lol

      As far as brand of cap.... I Didn't even bother looking honestly... I knew that might be a question but I was already in bed and quite tired when I posted my issue. I know this might not help, but they were gold in color with a black stripe noting the - side.... I know that's about as useful as saying that your car is gold when you are looking for parts... So I apologize.

      As soon as I am home I will tear the TV down again and shoot some photos. Sorry for not doing that right off the bat.

      Comment

      • newtothis
        Badcaps Legend
        • Mar 2013
        • 1556
        • england

        #4
        Re: Viewsonic VT3745 powering up issues

        Sound like pannys but would be black with a gold stripe.

        In these power supplies you MUST use low ESR capacitors... Bargain caps like maplins stuff and radioshack etc are no good and can actually cause more problems or do nothing to fix a fault.

        Will wait for the pics to help further. Also post what caps you used... just copy whats written down the side and we can figure it

        Comment

        • Midnightalaskan
          Member
          • Dec 2013
          • 26
          • 'Murica

          #5
          Re: Viewsonic VT3745 powering up issues

          Well I will definitely get the photos loaded once I am back at the house. I will also look at the caps to see where they came from.

          I collect caps and other useful parts from power supplies and actuators for HVAC units. I will scrap any good part off of a circuit board if I can, I always find a use for 'em! I know they are not "new" but a lot of times I find that when I need them, waiting for the right parts is not doable or I do it to "get it along" until the right parts come in.

          I figured it would work or it wouldn't. It was a boring Sunday so I figured I would just give it a shot. Sometimes I just cant leave well enough alone... At least that's what my wife says!

          I will post up here soon.

          Thanks!

          Comment

          • budm
            Badcaps Legend
            • Feb 2010
            • 40746
            • USA

            #6
            Re: Viewsonic VT3745 powering up issues

            "When I volt tick the PSU, I get 4.99v dc on the standby circuit, 11.99VDC out of the 12v circuit when powered on but then when the tv goes back to stanby (orange light) the voltage gradually falls to 0 in the course of 10-20 seconds... The 24VDC to the ccfl circuit also shows fine untill the unit goes to stanby"
            The 12v and 24v will drop down to 0V when TV goes to standby, so far it seems to me that the main board may not be sending the BL_ON (BL) to the inverter board/boards or problem in the inverter boards. I cannot tell much until I get to see the pictures of all the boards first.
            So check the DC voltage on the BL pin when TV is OFF and when TV is ON, use chassis as the Ground ref point for the meter.
            Last edited by budm; 12-02-2013, 06:53 PM.
            Never stop learning
            Basic LCD TV and Monitor troubleshooting guides.
            http://www.badcaps.net/forum/showthr...956#post305956

            Voltage Regulator (LDO) testing:
            http://www.badcaps.net/forum/showthr...999#post300999

            Inverter testing using old CFL:
            http://www.badcaps.net/forum/showthr...er+testing+cfl

            Tear down pictures : Hit the ">" Show Albums and stories" on the left side
            http://s807.photobucket.com/user/budm/library/

            TV Factory reset codes listing:
            http://www.badcaps.net/forum/showthread.php?t=24809

            Comment

            • Midnightalaskan
              Member
              • Dec 2013
              • 26
              • 'Murica

              #7
              Re: Viewsonic VT3745 powering up issues

              Alright! After much frustration and dealing with my slow internet speed.... I come bearing photos! Here is the link to my photobucket for all the circuit board photos:

              http://s843.photobucket.com/user/mid...bile%20Uploads

              Budm, I checked the BL points and I get nothing on or off... I also did a continuity check on all the connecting wires just to rule out a broken wire and everything checked out... I think I will reinstall the original caps because after looking, I was wrong and the caps I put in are only 85c rated (you'll see in the photos). Although I haven't noticed an impact on the system.... Better safe than sorry.


              Can't wait to hear what to try next!

              Thanks for the support!
              Last edited by Midnightalaskan; 12-02-2013, 09:24 PM. Reason: Had to finish a sentience.

              Comment

              • Midnightalaskan
                Member
                • Dec 2013
                • 26
                • 'Murica

                #8
                Re: Viewsonic VT3745 powering up issues

                I hate to double post but looks like my wife is a little unhappy that our only TV is in pieces in our living room.

                Anyone have any idea on what to look at next?

                Thank you for your help!

                Comment

                • budm
                  Badcaps Legend
                  • Feb 2010
                  • 40746
                  • USA

                  #9
                  Re: Viewsonic VT3745 powering up issues

                  OK, I do not see the whole top side of the power supply board, trying to see what the whole power supply board looks like.
                  Never stop learning
                  Basic LCD TV and Monitor troubleshooting guides.
                  http://www.badcaps.net/forum/showthr...956#post305956

                  Voltage Regulator (LDO) testing:
                  http://www.badcaps.net/forum/showthr...999#post300999

                  Inverter testing using old CFL:
                  http://www.badcaps.net/forum/showthr...er+testing+cfl

                  Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                  http://s807.photobucket.com/user/budm/library/

                  TV Factory reset codes listing:
                  http://www.badcaps.net/forum/showthread.php?t=24809

                  Comment

                  • mmartell
                    Badcaps Legend
                    • Oct 2013
                    • 3189
                    • Canada

                    #10
                    Re: Viewsonic VT3745 powering up issues

                    Looks like it's this one, bud.

                    http://www.shopjimmy.com/fsp-fsp163-...it-rebuild.htm

                    Comment

                    • budm
                      Badcaps Legend
                      • Feb 2010
                      • 40746
                      • USA

                      #11
                      Re: Viewsonic VT3745 powering up issues

                      Thanks mmartell, I did search SJ using Viewsonic VT3745 and nothing comes up, so it is made the same company that makes Westinghouse.
                      Never stop learning
                      Basic LCD TV and Monitor troubleshooting guides.
                      http://www.badcaps.net/forum/showthr...956#post305956

                      Voltage Regulator (LDO) testing:
                      http://www.badcaps.net/forum/showthr...999#post300999

                      Inverter testing using old CFL:
                      http://www.badcaps.net/forum/showthr...er+testing+cfl

                      Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                      http://s807.photobucket.com/user/budm/library/

                      TV Factory reset codes listing:
                      http://www.badcaps.net/forum/showthread.php?t=24809

                      Comment

                      • Midnightalaskan
                        Member
                        • Dec 2013
                        • 26
                        • 'Murica

                        #12
                        Re: Viewsonic VT3745 powering up issues

                        Damn it! Ill snap one when I get home of the whole board. I do apologize! I figured close up so you could see the writing would be good. didn't even think to take one whole shot. the unit that mmartell listed looks identical in every way that I could see...

                        If you do need a pic, Ill have it uploaded to my photobucket around 6pm

                        Comment

                        • budm
                          Badcaps Legend
                          • Feb 2010
                          • 40746
                          • USA

                          #13
                          Re: Viewsonic VT3745 powering up issues

                          That's OK, SJ has really good clear pictures of your so I will that as the ref. But please look at the link mmartell posted on post 10 to see if that is the board you have.
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment

                          • Midnightalaskan
                            Member
                            • Dec 2013
                            • 26
                            • 'Murica

                            #14
                            Re: Viewsonic VT3745 powering up issues

                            I uploaded a photo of the whole board... It is the one that mmartell listed from what I can tell... But you can look in the photo bucket for the pic I just took.


                            Now that I am home... I can do anything that is needed in short order.


                            Thanks y'all!

                            Comment

                            • Midnightalaskan
                              Member
                              • Dec 2013
                              • 26
                              • 'Murica

                              #15
                              Re: Viewsonic VT3745 powering up issues

                              Ok... Again I do apologize for the double post! I can't find the edit button to save my life on this blasted phone!

                              I volt ticked that BL point and I must have messed up last time.... I have BL going from the PSB to both the main board and the ccfl board (or whatever it's called) both BL points measure anywhere from 1.3 to 1.7v and are the same V at every point (on the PSB, main board and ccfl board) that is both when it is off (orange light) and "on" (blue light)

                              Home that helps a little!


                              That's weird.... There was no edit button on my last post.... But as soon as I posted this one... There it was right next to the quote button....
                              Last edited by Midnightalaskan; 12-04-2013, 10:17 PM. Reason: Found the edit button on this post

                              Comment

                              • budm
                                Badcaps Legend
                                • Feb 2010
                                • 40746
                                • USA

                                #16
                                Re: Viewsonic VT3745 powering up issues

                                OK, BL signal is high enough. Do you get the 24VDC OUTPUT which goes to the inverter board?
                                BTW, what is the P/N of that CMO Inverter board?
                                Pictures around the connector of the inverter? I can see labeling on it, and I am also looking for the fuses on the inverter board.
                                Last edited by budm; 12-04-2013, 10:25 PM.
                                Never stop learning
                                Basic LCD TV and Monitor troubleshooting guides.
                                http://www.badcaps.net/forum/showthr...956#post305956

                                Voltage Regulator (LDO) testing:
                                http://www.badcaps.net/forum/showthr...999#post300999

                                Inverter testing using old CFL:
                                http://www.badcaps.net/forum/showthr...er+testing+cfl

                                Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                http://s807.photobucket.com/user/budm/library/

                                TV Factory reset codes listing:
                                http://www.badcaps.net/forum/showthread.php?t=24809

                                Comment

                                • Midnightalaskan
                                  Member
                                  • Dec 2013
                                  • 26
                                  • 'Murica

                                  #17
                                  Re: Viewsonic VT3745 powering up issues

                                  I get 24v on each wire at the inverter board. I also have a few too many numbers to figure which one is the part number. If I had to guess it would be e74060.

                                  I have the connectors photo and a shot of the other label with numbers on it.

                                  Photos on the bucket (phone is giving me issues trying to load directly on here)

                                  Also the fuse F2 at the inverter connector (at least that what I think it is) showed continuity when tested.
                                  Last edited by Midnightalaskan; 12-04-2013, 11:13 PM. Reason: Added a tidbit

                                  Comment

                                  • budm
                                    Badcaps Legend
                                    • Feb 2010
                                    • 40746
                                    • USA

                                    #18
                                    Re: Viewsonic VT3745 powering up issues

                                    There is F1 (F 1A/63V) fuse to the right of the board, it has smaller body than F2, more likely to be bad, common failure for CMO inverter board.
                                    BTW, thanks for good pictures, it helps alot.
                                    Never stop learning
                                    Basic LCD TV and Monitor troubleshooting guides.
                                    http://www.badcaps.net/forum/showthr...956#post305956

                                    Voltage Regulator (LDO) testing:
                                    http://www.badcaps.net/forum/showthr...999#post300999

                                    Inverter testing using old CFL:
                                    http://www.badcaps.net/forum/showthr...er+testing+cfl

                                    Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                    http://s807.photobucket.com/user/budm/library/

                                    TV Factory reset codes listing:
                                    http://www.badcaps.net/forum/showthread.php?t=24809

                                    Comment

                                    • Midnightalaskan
                                      Member
                                      • Dec 2013
                                      • 26
                                      • 'Murica

                                      #19
                                      Re: Viewsonic VT3745 powering up issues

                                      F1 has continuity as well... no prob on the photos! I have to give that to my iPhone camera

                                      What strikes me as weird is how after a bunch of tries it will turn on and work... The standby light will sometimes go from orange to blue and stall (I then have to unplug it and try again) and some times it will go from orange to blue then 5 seconds later to orange again.... I keep pressing power on and it will cycle like that for a while and then kick on an work.... My wife gets it in like 5 tries... With me it's like 50....

                                      Thanks for the help!!! I can't wait to see if this is fixable!

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #20
                                        Re: Viewsonic VT3745 powering up issues

                                        Just to be sure, do you get 24vdc at F1 both ends? So far the inverter board is getting the correct signal to run.
                                        Need check one more signal on the inverter board, the pin WITH i_PWM (second pin from the right of the conector, last pin to the right has white cable).
                                        What does not look good is the main board, the way you said you have to unplug due to no response does not sound good.
                                        Last edited by budm; 12-04-2013, 11:53 PM.
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

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