Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

[AlbertRoss]

Toshiba 19W331DB has intermittent sound problem and HDMI inoperative. T.v will display picture via Freeview. Component (YPbPr)z also works as I've tried it via camcorder.

No Ideas where to start looking on this one, only worked on Samsung so far, but I'm guessing it's to do with the main av board?

[tom66]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

It's not a real Toshiba. It's a Vestel TV with the Toshiba badge stuck on it. There's no way a genuine Toshiba would have such poor build quality such as: the wires tangled everwhere, trailing hot glue, and connectors on the middle of the board (instead of around the edges where they SHOULD be.)

So expect poor picture quality and poor reliability. But because of the name many people believe they are decent TVs. Just look at the new 40" Toshiba TVs being sold - for about £50 more than the comparable "Bush" or "Digihome", yet exactly the same Vestel stuff inside. I wonder how long that will last if they keep treading on their name like that.

Suggestion: Press Menu, then 4 7 2 5 on remote. Select Factory Reset. Try sound and HDMI again.

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Gone into the service menu but having trouble finding factory reset. Thought it could be within the factory menu but still can't find it?

[gilly1984]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Init nvm

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Thanks, done the reset but had picture for only about 10s and then lost it and sound. Now unable to see picture and sound intermittent?

[tom66]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Try options1 or options2 and check HDMI enabled.

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Options 1 & 2

[tom66]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

I can't see anything obvious in there which would rectify the problem. So when you reset it, it worked briefly?

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Just for a few seconds I had a picture, thought I'd fixed it and then it disappeared. Sound kept coming and going? As mentioned before, works on Freeview o.k.

[tom66]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

My suggestion would be to install a new blank eeprom in the eeprom socket, boot the TV up and it should reset everything to defaults, so if there is something that init nvm misses, it will catch it.

[tom66]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

Oh and I note the TV is set up for HDMI2 but only has one port? Try turning off HDMI2 and trying it again.

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

I seem to remember that before I did a reset there was only one HDMI but I may be mistaken? I'll try it again.

[AlbertRoss]

Re: Toshiba 19W331DB - No HDMI/Sound Problem - Is this worth repairing

No difference. I'll have a re-think tomorrow, thanks for the help.