Insignia 37 inch LCD, has sound, but no video. What to do?

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  • Umortal377
    New Member
    • Jun 2012
    • 7
    • USA

    #1

    Insignia 37 inch LCD, has sound, but no video. What to do?

    Got a 37 inch Insiginia, model NS-LCD37. Wife called me the other day and said the tv wasn't working. After checking it out, it seemed the sound was working, but no video. The TV comes on normal looking for a second or 2, then kicks out to darkness.

    I did notice however in a completely dark room, I can make out outlines or very faint images on the screen.

    I opened it up and took pictures to post, but realized I didn't bring the cable with me to hook it up, so I cannot post any pics till tomorrow.

    I didn't see anything that stood out as bad. However, I didn't take everything off. But did look around some.

    My soldering skills are ok, not the greatest. But I have replaced a couple transistors and chips on some crane machines and arcade games I use to collect. So I know enough to probably hurt myself, lol
  • smalltownguy
    Senior Member
    • Feb 2010
    • 127
    • US

    #2
    Re: Insignia 37 inch LCD, has sound, but no video. What to do?

    The famous "2 seconds to black" behavior. You have a fault in the backlight circuit. Either a bad inverter board or bad CCFL tubes. More likely the inverter.

    Bad capacitors in the inverter circuit will cause this. We've already established that you don't have the capability to test any of the caps, so shotgunning the inverter board is probably your best bet.

    Get some good quality pictures up so we can see what you've got and we'll go from there.

    -STG

    Comment

    • Umortal377
      New Member
      • Jun 2012
      • 7
      • USA

      #3
      Re: Insignia 37 inch LCD, has sound, but no video. What to do?

      Thanks, I will try and get my pics on here tomorrow morning. Think I found some replacement boards online, but want to check the TV to make sure the parts are the same.

      I still wouldnt mind trying to fix this board. I have a soldering gun and a multimeter. But we recently moved, so I have no clue where they are at. Gonna look for them tonight.

      Comment

      • budm
        Badcaps Legend
        • Feb 2010
        • 40746
        • USA

        #4
        Re: Insignia 37 inch LCD, has sound, but no video. What to do?

        Yes, do post the pictures and do some voltages checking first before start buying boards. You may want to read this also.
        Attached Files
        Never stop learning
        Basic LCD TV and Monitor troubleshooting guides.
        http://www.badcaps.net/forum/showthr...956#post305956

        Voltage Regulator (LDO) testing:
        http://www.badcaps.net/forum/showthr...999#post300999

        Inverter testing using old CFL:
        http://www.badcaps.net/forum/showthr...er+testing+cfl

        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
        http://s807.photobucket.com/user/budm/library/

        TV Factory reset codes listing:
        http://www.badcaps.net/forum/showthread.php?t=24809

        Comment

        • retiredcaps
          Badcaps Legend
          • Apr 2010
          • 9271

          #5
          Re: Insignia 37 inch LCD, has sound, but no video. What to do?

          Originally posted by smalltownguy
          We've already established that you don't have the capability to test any of the caps, so shotgunning the inverter board is probably your best bet.
          The shotgun approach is contrary to philosophy and skills of most of the regular members here.
          --- begin sig file ---

          If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

          We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

          Please do not post inline and offsite as they slow down the loading of pages.

          --- end sig file ---

          Comment

          • Umortal377
            New Member
            • Jun 2012
            • 7
            • USA

            #6
            Re: Insignia 37 inch LCD, has sound, but no video. What to do?

            I tried to load the pics this morning, but I got an error saying:

            Your submission could not be processed because a security token was missing

            Comment

            • Umortal377
              New Member
              • Jun 2012
              • 7
              • USA

              #7
              Re: Insignia 37 inch LCD, has sound, but no video. What to do?

              Looking at all the boards I could see, I dont see any damage.

              I did pull the inverter board all the way out. Looking online, I couldnt find an exact match on the part #. The part # is VK8A183I0207. Looking online, I can find something close, but not exact. I found a VK8A183I07.

              Comment

              • Umortal377
                New Member
                • Jun 2012
                • 7
                • USA

                #8
                Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                Originally posted by retiredcaps
                The shotgun approach is contrary to philosophy and skills of most of the regular members here.
                I still plan on trying to fix the board. But I want to get the TV up and running, then tinker with working on the old board in my spare time. Still havent found my multimeter or soldering setup.

                Comment

                • selldoor
                  Slow Learner
                  • Dec 2010
                  • 7870

                  #9
                  Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                  Originally posted by Umortal377
                  I tried to load the pics this morning, but I got an error saying:

                  Your submission could not be processed because a security token was missing
                  Hi - nothing to do with a security token - your pics are just too big they need to be under 2mb 2000x2000 - you will need to downsize them a bit.
                  Please upload pictures using attachment function when ask for help on the repair
                  http://www.badcaps.net/forum/showthread.php?t=39740

                  Comment

                  • Umortal377
                    New Member
                    • Jun 2012
                    • 7
                    • USA

                    #10
                    Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                    Here are some pics
                    Attached Files

                    Comment

                    • selldoor
                      Slow Learner
                      • Dec 2010
                      • 7870

                      #11
                      Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                      I would test the secondary windings on each inverter transformer
                      No power to the board meter on 2000 ohms when you find it check
                      as per pic S1>S2 and S3> S4 No need to remove to check.
                      Post results as follows
                      T1 S1>S2 = xxx ohms S3>S4 = xxx ohms

                      T2 S1>S2 = xxx ohms and so on.



                      SORRY - Set meter on 20,000 ohms these should be just over 2000
                      Attached Files
                      Last edited by selldoor; 06-21-2012, 08:29 AM.
                      Please upload pictures using attachment function when ask for help on the repair
                      http://www.badcaps.net/forum/showthread.php?t=39740

                      Comment

                      • selldoor
                        Slow Learner
                        • Dec 2010
                        • 7870

                        #12
                        Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                        Actually I cant make out all the part numbers on the transformers but they dont all look the same which is a bit odd perhaps you can list them I thought I saw 6007 and 6004
                        Its the first 5 digits that are important.
                        Please upload pictures using attachment function when ask for help on the repair
                        http://www.badcaps.net/forum/showthread.php?t=39740

                        Comment

                        • budm
                          Badcaps Legend
                          • Feb 2010
                          • 40746
                          • USA

                          #13
                          Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                          F1, F2, F3 are good? This board looks like one of those DARFON with bad transformers.
                          Never stop learning
                          Basic LCD TV and Monitor troubleshooting guides.
                          http://www.badcaps.net/forum/showthr...956#post305956

                          Voltage Regulator (LDO) testing:
                          http://www.badcaps.net/forum/showthr...999#post300999

                          Inverter testing using old CFL:
                          http://www.badcaps.net/forum/showthr...er+testing+cfl

                          Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                          http://s807.photobucket.com/user/budm/library/

                          TV Factory reset codes listing:
                          http://www.badcaps.net/forum/showthread.php?t=24809

                          Comment

                          • selldoor
                            Slow Learner
                            • Dec 2010
                            • 7870

                            #14
                            Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                            Originally posted by budm
                            F1, F2, F3 are good? .
                            Old Yesterday, 06:51 AM #1
                            Umortal377
                            New Member

                            The TV comes on normal looking for a second or 2, then kicks out to darkness.

                            I did notice however in a completely dark room, I can make out outlines or very faint images on the screen.


                            I think that covers most fuses?
                            Please upload pictures using attachment function when ask for help on the repair
                            http://www.badcaps.net/forum/showthread.php?t=39740

                            Comment

                            • budm
                              Badcaps Legend
                              • Feb 2010
                              • 40746
                              • USA

                              #15
                              Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                              If one of the fuse on the inverter is open, you will see backlights on and then goes into shutdown since the PWM IC of the inverter will detect that not all the lamps fire up. It is also why when you have open winding on the secondary side of the inverter transfomer, the inverter will go into shutdown due to lamp did not fire up, the widows on most circuits is about 1.5 second of detection time, anything does not happen after 1.5 seconds, it goes into shutdown during the lamp fire up and stays conducts sequence. Hence you are seeing these 2 seconds shutdown.
                              Just to be sure.
                              Last edited by budm; 06-21-2012, 03:56 PM.
                              Never stop learning
                              Basic LCD TV and Monitor troubleshooting guides.
                              http://www.badcaps.net/forum/showthr...956#post305956

                              Voltage Regulator (LDO) testing:
                              http://www.badcaps.net/forum/showthr...999#post300999

                              Inverter testing using old CFL:
                              http://www.badcaps.net/forum/showthr...er+testing+cfl

                              Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                              http://s807.photobucket.com/user/budm/library/

                              TV Factory reset codes listing:
                              http://www.badcaps.net/forum/showthread.php?t=24809

                              Comment

                              • retiredcaps
                                Badcaps Legend
                                • Apr 2010
                                • 9271

                                #16
                                Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                                Originally posted by budm
                                If one of the fuse on the inverter is open, you will see backlights on and then goes into shutdown since the PWM IC of the inverter will detect that not all the lamps fire up.
                                Yup, there is a documented case study that I highlighted in my 2 seconds troubleshooting guide the above scenario.

                                https://www.badcaps.net/forum/showthread.php?p=197027
                                --- begin sig file ---

                                If you are new to this forum, we can help a lot more if you please post clear focused pictures (max resolution 2000x2000 and 2MB) of your boards using the manage attachments button so they are hosted here. Information and picture clarity compositions should look like this post.

                                We respectfully ask that you make some time and effort to read some of the guides available for basic troubleshooting. After you have read through them, then ask clarification questions or report your findings.

                                Please do not post inline and offsite as they slow down the loading of pages.

                                --- end sig file ---

                                Comment

                                • Umortal377
                                  New Member
                                  • Jun 2012
                                  • 7
                                  • USA

                                  #17
                                  Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                                  Just a followup, after replacing the inverter board, the TV now works.

                                  Comment

                                  • selldoor
                                    Slow Learner
                                    • Dec 2010
                                    • 7870

                                    #18
                                    Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                                    The good transformers off the old one will be saleable as I recall they are about 20$ each so probably worth the effort removing and testing.
                                    Please upload pictures using attachment function when ask for help on the repair
                                    http://www.badcaps.net/forum/showthread.php?t=39740

                                    Comment

                                    • Daddyfixit
                                      Member
                                      • Jun 2013
                                      • 20
                                      • Canada

                                      #19
                                      Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                                      Hi all I have to thank you all for sharing what you do, but I'm having a problem with my Insignia NS-LCD37 also. Having said this, everyone talks about the red light on then going to green, but mine goes to blue, and I see nothing but black? I have read as much as I could about similar models but, I'm not sure where I stand in comparison to others with similar models.
                                      The TV worked great for over five years but now no longer powers up, I only have that red light stating that I'm plugged in and when I hit the power I don't see anything but the blue light on and no sound. I have it apart but I definitely don't know where any main fuses are or know exactly how to check the transformers. All my caps look super clean and I went as far as I could testing my main ac board. The values didn't all match so I condemned that board, ordered it, installed it and no luck. Transformers are what I'm assuming but the ohm test you've posted to test doesn't match what I read, but still not sure as to which direction I need to go in my case. Any help will keep my daughter and wife's faith in the daddy can fix it phrase alive . Please advise

                                      Comment

                                      • budm
                                        Badcaps Legend
                                        • Feb 2010
                                        • 40746
                                        • USA

                                        #20
                                        Re: Insignia 37 inch LCD, has sound, but no video. What to do?

                                        Please go back to this thread or stick to this one so we do not have to try to follow 2 threads, thanks.
                                        https://www.badcaps.net/forum/showth...110#post349110
                                        Never stop learning
                                        Basic LCD TV and Monitor troubleshooting guides.
                                        http://www.badcaps.net/forum/showthr...956#post305956

                                        Voltage Regulator (LDO) testing:
                                        http://www.badcaps.net/forum/showthr...999#post300999

                                        Inverter testing using old CFL:
                                        http://www.badcaps.net/forum/showthr...er+testing+cfl

                                        Tear down pictures : Hit the ">" Show Albums and stories" on the left side
                                        http://s807.photobucket.com/user/budm/library/

                                        TV Factory reset codes listing:
                                        http://www.badcaps.net/forum/showthread.php?t=24809

                                        Comment

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