Hello, new to the forums and I am finding them very informational.
I realize I should have pictures and all required materials before posting, however to even get my hands on the TV again would require significant effort, and I would very much appreciate some educated responses so I can determine the feasibility of the fix, and whether or not it is worth the effort.
My Story with Toshiba
Toshiba 55HT1U - All of a sudden picture goes black and sound cuts out while playing Xbox. Ever since this occurrence, the power light will switch from green to red when powering on, however no sound or picture will present itself.
The TV was under warranty still and this is the meat of my question.
I phone toshiba support, who pointed me to a local TV repair shop to get an estimate. I talked with the TV repair store, and based solely on the description like i mentioned above, they diagnosed the TV with a "Bad LCD Panel." This was their explicit wording. The Repair shop called Toshiba and got the part on order.
I waited over 2 months for this part, as they stated it was on back-order. Finally, I called toshiba and explained my situation, they decided that they would rather give me the depreciated value of the TV, and that a local store would be calling me to arrange a pick up.
The depreciated value of the TV was $750 instead of the $1000 that I paid for the TV, with approx 4 months left under my 1 year warranty. I took the depreciated value, and have NEVER received any kind of call to pick up the TV. It is still sitting in storage.
Problems with TV
As I have stated above, the only symptoms I can see are that Power light turns from Red to Green at startup, but no sound or picture is presented.
This particular model has a service bulletin for "LCD Panel Inverter Failure"
The TV repairman told me that these boards are "Connected to the LCD panel and cannot be replaced easily" therefore he tried to order an entire LCD Display Panel from Toshiba, all without even seeing the TV.
I need to know if this is indeed true, as I can see some Master/Slave Inverter boards for sale on Ebay and shopjimmy. I am willing to open the TV and look for burnt caps, chips, etc, however this would be my first time working with a television.
Is this still a feasible route for me to take considering what I have been told by the TV Repairman?
I realize I should have pictures and all required materials before posting, however to even get my hands on the TV again would require significant effort, and I would very much appreciate some educated responses so I can determine the feasibility of the fix, and whether or not it is worth the effort.
My Story with Toshiba
Toshiba 55HT1U - All of a sudden picture goes black and sound cuts out while playing Xbox. Ever since this occurrence, the power light will switch from green to red when powering on, however no sound or picture will present itself.
The TV was under warranty still and this is the meat of my question.
I phone toshiba support, who pointed me to a local TV repair shop to get an estimate. I talked with the TV repair store, and based solely on the description like i mentioned above, they diagnosed the TV with a "Bad LCD Panel." This was their explicit wording. The Repair shop called Toshiba and got the part on order.
I waited over 2 months for this part, as they stated it was on back-order. Finally, I called toshiba and explained my situation, they decided that they would rather give me the depreciated value of the TV, and that a local store would be calling me to arrange a pick up.
The depreciated value of the TV was $750 instead of the $1000 that I paid for the TV, with approx 4 months left under my 1 year warranty. I took the depreciated value, and have NEVER received any kind of call to pick up the TV. It is still sitting in storage.
Problems with TV
As I have stated above, the only symptoms I can see are that Power light turns from Red to Green at startup, but no sound or picture is presented.
This particular model has a service bulletin for "LCD Panel Inverter Failure"
The TV repairman told me that these boards are "Connected to the LCD panel and cannot be replaced easily" therefore he tried to order an entire LCD Display Panel from Toshiba, all without even seeing the TV.
I need to know if this is indeed true, as I can see some Master/Slave Inverter boards for sale on Ebay and shopjimmy. I am willing to open the TV and look for burnt caps, chips, etc, however this would be my first time working with a television.
Is this still a feasible route for me to take considering what I have been told by the TV Repairman?
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