Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

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  • HP32Sii
    New Member
    • Feb 2023
    • 8
    • netherlands

    #1

    Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

    This is my first post on this forum, and my first attempted repair of a modern flat-screen LCD-TV (though I have repaired a few LCD-monitors, all with Elco-problems (high ESR). I have repaired my fair share of TV-sets and VCRs in the past ('90s) and was fairly familiar with the different Philips chassis (KT-3M, K12, K2, K3, K7 are some that come to mind). So I have a fair bit of experience on old sets. Obviously, modern TV sets are quite a different cup of tea.... no HOT or flyback-transformer inside, for starters....



    The set came into my possession by accident, for parts. ('you dabble in electronics, perhaps parts from this TV will be of use to you', was the comment.) I have no further information on prior history or problems with the set.


    The TV is a Philips 50PUS6262/12 (chassis TMP17.7E LA), judging from the date codes on the ICs it was produced in 2017. I have found the service manual for this set on this forum https://www.badcaps.net/forum/attach...2&d=1622724712.

    The TV-set responds to turning on by remote-control: backlight turns on, red standby light goes out. However, nothing appears on the screen. (fully black, with backlight shining 'through').

    The decorative LEDs (Ambiance lights) in the back of the TV turn on and respond to the remote-control.

    When turning off, the backlight goes out and the red stand-by LED turns on, as should be. Ambiance LED-lights turn off a few seconds later.

    All voltages on the Power Supply board measure ok (apart from a missing 3.5V, which seems to be normal for this set, according to other posts in this forum).

    I have not checked the elco's for ESR; none appear bulged (not a guarantee, I know) and all the voltages check out ok. I will however check ESR and report back.

    The two green LEDs on the computerboard/mainboard do light up constantly. I assume this is normal/expected behaviour.

    - just about all mounting screws (from both powersupply board and mainboard) were rather loose. I tightened these, hoping a bad ground was the issue. I didn't notice any different behaviour from the TV set after this.

    - When I was fiddling about with the boards (bending, pressing, checking for bad contacts) suddenly a loud bell-sound was heard (old-fashioned doorbell, ring-sound). This startled me a bit. Not sure what's the purpose of that sound. It happened a few times more.

    - Have sprayed copious amounts of freeze-spray on the various boards in an attempt to locate a thermal problem. I did not observe any effects.

    - When disconnecting the cables going to and coming from the 'small board in the lower middle', i.e. the one that interfaces the mainboard/computerboard to the two screenboards, the screen turns entirely white for a fraction of a second.

    - When checking with the Thermal Imaging Camera, no obvious faults were spotted. No semiconductors that got very hot or remained very cold. The large heatsink on the mainboard/computerboard got warm, so it appears to be not entirely dead.

    - When entering Service Alignment Mode (SAM) by pressing code '062596 OK' with the remote control, nothing appears on the display, but the backlight gets visibly brighter. Obviously, the computerboard is responding to this particular code.

    - when trying to enter Consumer Service Mode (CSM) by pressing '123654' nothing appears to be happening. The backlight doesn't get brighter.

    - When entering Factory Mode by pressing 'menu/home 1999 back/return' on the remote control, the backlight does get brighter. So something is recognized and the mainboard is responding to this code. However, nothing is displayed on the screen.

    - When turning the TV on and off, I don't notice any new WIFI signal/network appearing on my laptop. Not sure if this is normal/expected behaviour.


    - I'm not sure how to check the error-codes using the blinking-LED procedure. When I enter Service Alignment Mode (SAM) using '062596 OK', no LEDs start blinking. Not sure if this means there are no error-codes, or that I haven't followed the proper procedure to start error-code readout. The service manual isn't very clear to me here.

    At the moment my suspicion/gut-feeling is indicating the small blue PCB in the lower-middle, the one that interfaces the mainboard/computerboard to the two LCD-screen boards. I did try re-flowing the solderjoints on this board by heating with a hot-air gun. No effects were observed. I may have not heated long/warm enough though, as I'm wary of causing damage, especially without knowing if I'm 'barking up the right tree' by suspecting that PCB.




    Any help from people on this board who have experience repairing these more modern TV sets would be greatly appreciated! I'd love to get this TV working again, it would make a welcome addition in the living room for me.
    Attached Files
  • lotas
    Badcaps Legend
    • Jan 2016
    • 4611
    • Russia

    #2
    Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

    Disconnect 1 cable on the T-CON board and try to turn it on, then connect 1 cable and disconnect 2 cable and also check if the image is on the screen floor.
    Attached Files

    Comment

    • HP32Sii
      New Member
      • Feb 2023
      • 8
      • netherlands

      #3
      Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

      Thanks for the speedy reply!

      After disconnecting cable 1 of the T-con board, a picture appeared on the left part of the screen; initially half the Philips-logo, followed later by a half-displayed message at the bottom stating 'Geen zenders [missing text]' (i.e. no stations found) and 'satellietzenders [missing text]'. In the right-half of the screen there does appear a grey vertical column though. See images below.

      Re-connecting cable 1 and disconnecting cable 2, no image appeared, i.e. completely blank screen. No logo, no vertical column, nothing.

      Same completely blank screen when both cable 1 and 2 are connected.

      Correction to my original post: the chassis is the TPM17.7E LA, not 'TMP'.
      Attached Files

      Comment

      • lotas
        Badcaps Legend
        • Jan 2016
        • 4611
        • Russia

        #4
        Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

        So the problem is in the left bar or in the panel itself, on the bar I can short-circuit or have low resistance smd ceramic capacitors, check them with a multimeter.
        Attached Files

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        • HP32Sii
          New Member
          • Feb 2023
          • 8
          • netherlands

          #5
          Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

          I have checked the ceramic capacitors on that long & narrow PCB at the bottom of the TV. None had obvious shorts (<30 ohm). Tomorrow I'll test to see if they're perhaps low-resistance (but above 30 ohm).

          I have also tried swapping the two flatcables (that you numbered 1 and 2) to verify that the problem wasn't in the cables themselves. But the set responds identically so the cables are obviously not the problem.

          I fear that if I can't trace the problem to the ceramic capacitors (or resistors or one of the two transistors/fets/?) that my options for repairing this TV are exhausted?

          Comment

          • nomoresonys
            Badcaps Legend
            • Jan 2013
            • 12201
            • U.S.

            #6
            Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

            try the "tape cut-off method" https://www.youtube.com/watch?v=pfrRhw7-ZII
            Last edited by nomoresonys; 02-26-2023, 12:32 PM.

            Comment

            • lotas
              Badcaps Legend
              • Jan 2016
              • 4611
              • Russia

              #7
              Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

              30 Om is already low resistance, compare with another bar, just turn off the 1st and 2nd loops when measuring.

              Comment

              • Diah
                Badcaps Legend
                • Feb 2013
                • 6376
                • Germany

                #8
                Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                before tape mask or any dirty test.... downgrade the firmware with format upgrade_loader.pkg there are on the net can be found... if this didn't help you then go further...
                Last edited by Diah; 02-26-2023, 01:15 PM.

                Comment

                • HP32Sii
                  New Member
                  • Feb 2023
                  • 8
                  • netherlands

                  #9
                  Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                  That video is very interesting, thanks for the link! Didn't realize that there were work-arounds even when the screen itself is bad. Obviously, I've been out of the loop for quite a while.

                  Iotas, I may have expressed myself badly. My DMM has a buzzer function that beeps when R < 30 ohm. None of the capacitors 'beeped', so all were greater than 30 ohm. So no hard shorts. But they may still have too low resistance to work properly.

                  So tomorrow I'll test with the resistance-function (2k-range). I need better light than I have now available at night, my eyes aren't getting any better with age and those components seem to be getting smaller every year...

                  Comment

                  • HP32Sii
                    New Member
                    • Feb 2023
                    • 8
                    • netherlands

                    #10
                    Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                    Originally posted by Diah
                    before tape mask or any dirty test.... downgrade the firmware with format upgrade_loader.pkg there are on the net can be found... if this didn't help you then go further...
                    Diah, not to doubt your expertise, but is it wise to start messing with the firmware? I'd be worried about causing more problems. I never update firmware for my equipment for fear of bricking. 'If it ain't broken, don't fix it'.

                    But you think that a downgrade might possibly solve the problem? I'd love to learn about the reasons behind this possible solution.
                    Last edited by HP32Sii; 02-26-2023, 01:26 PM.

                    Comment

                    • Diah
                      Badcaps Legend
                      • Feb 2013
                      • 6376
                      • Germany

                      #11
                      Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                      all up to you if you are in fair.... i catched the chassis No TMP17.7E LA which famouse to cut out the picture... its known fault.
                      downgrade will never harm TV / PC / Mobile too. if you know how to.

                      by the way the firmware i linked from philips... so why they offer .pkg format for unbrick or downgrade !!! for this chassis !!!
                      Last edited by Diah; 02-26-2023, 01:31 PM.

                      Comment

                      • nomoresonys
                        Badcaps Legend
                        • Jan 2013
                        • 12201
                        • U.S.

                        #12
                        Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                        Sounds reasonable, Diah are you saying that maybe there was a bad or buggy firmware update?

                        Comment

                        • Diah
                          Badcaps Legend
                          • Feb 2013
                          • 6376
                          • Germany

                          #13
                          Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                          Originally posted by nomoresonys
                          Sounds reasonable, Diah are you saying that maybe there was a bad or buggy firmware update?
                          no... i dont think because of this reason... but when there are HW fault at design and this chassis one of them... firmware TEMP will make Jam. which it easy to break any part of firmware driver like your case MFC part.... this is happend always and i did recover tvs only with .pkg firm ware...
                          but Panel fault could be too. if there are no damage or break on any courner of LCD glass.
                          so before going to firmware... reach the LCD buffer boards and find out if there are U ribbon install on each side... by disconnecting ribbon and LCD display 3/4 Picture... mean firmware OK. or there no U ribbon but you disconnect one side from T-CON the disconnected side should be clear white color

                          Comment

                          • HP32Sii
                            New Member
                            • Feb 2023
                            • 8
                            • netherlands

                            #14
                            Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                            Good news: by masking the 8 clock lines in the flatcable to the defective board, picture was restored.

                            I was curious and couldn't wait till tomorrow with the masking-tape trick. Tomorrow I will have to narrow the problem down to the particular bad clock-line, but even as it is now, with 8 masked clock-lines, I could live perfectly fine with the TV.

                            I expect image quality would improve by restoring the 7 non-offending clock lines, which I will do tomorrow, but as said, image quality is perfectly fine for me as it is now.

                            So definitely not finished yet, but the results so far are very encouraging!

                            Thanks for everyone who responded and helped in the troubleshooting, especially Iotas and Nomoresonys!
                            Attached Files

                            Comment

                            • nomoresonys
                              Badcaps Legend
                              • Jan 2013
                              • 12201
                              • U.S.

                              #15
                              Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                              Glad to help, that picture is looking good.

                              Comment

                              • HP32Sii
                                New Member
                                • Feb 2023
                                • 8
                                • netherlands

                                #16
                                Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                                Update: I tried unmasking various clock-lines (CL1 to CL8) in an attempt to isolate the error but the only effect was a worsening image, with sometimes white/grey vertical columns or complete loss of picture.

                                So in the end I decided to stick with simply masking CL1 to 8 and call it a day. The only noticeable effect is a very very slight flickering/change in image intensity every 1.5s or so. Very hard to notice so not a problem for me.

                                Hopefully this thread will prove useful to others with similar problems.

                                Very happy with this TV, it will make a nice addition to the living room. The TV is a bit overkill for me as I haven't watched TV for about 15 years. Let's just say it's better for my bloodpressure....

                                It will only be used to view documentaries and movies from an USB-stick. So most of the functions of this TV will go unused. Which seems a good thing, considering the reviews on the net of this TV. People seem to have a very low regard for this model. Much of it due to slow software and software errors/bugs. I must admit I've encountered one myself already, where, after slightly adjusting volume, the TV kept turning up the volume higher and higher till maximum. When lowering volume, it kept adjusting itself till sound was mute. Unplugging fixed this.

                                Seems a pretty basic function to foul up for the manufacturer. So not surprised about the plethora of complaints about slow and buggy software, as Diah also mentioned. Current firmware version is TPM177E_012.004.070.051; I may try a downgrade.

                                But one thing I very much like is the ease with which the Philips-logo can be removed with just one screw and without leaving an obvious empty spot where it was. The set looks much classier without it.

                                Again, thanks everyone for your assistance!
                                Last edited by HP32Sii; 02-27-2023, 10:43 AM.

                                Comment

                                • Diah
                                  Badcaps Legend
                                  • Feb 2013
                                  • 6376
                                  • Germany

                                  #17
                                  Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                                  root it then you can add your favorite logo .. root MT Soc smart tv on xda devloper good source

                                  Comment

                                  • Jimmy1979
                                    Senior Member
                                    • Apr 2015
                                    • 120
                                    • holland

                                    #18
                                    Re: Philips 50PUS6262/12 (chassis TMP17.7E LA) no picture

                                    Hello does anyone have a schematic of the bufferboard? or clear photos with resistors?

                                    Comment

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