HP M477fdn intermittent 59.F0 code

[captainKKK]

Just fixed my HP M477 color Lazer displaying code F5. .F0

Most say toss it but I have Your solution, pm me.

[budm]

Re: HP color Lazer

Why not post the solution here at BC?
That is what this site is for, sharing the knowledge.

[captainKKK]

Re: HP color Lazer

I will when have time, but this fix is detailed and needs my firmware file.

[momaka]

Re: HP color Lazer

Which is more of a reason to post it here, as PM doesn't allow attachments.

[captainKKK]

Re: HP color Lazer

Note: Procedure is currently a work in progress:

HP M477fdn intermittent 59.F0 code
Upgrade the DCC firmware

HP Color LaserJet Pro M452, MFP M377, MFP M477 - 59.F0 Error
DESCRIPTION A 59.F0 error displays on the control panel and persists even after the printer is rebooted. The error indicates that the Intermediate Transfer Belt (ITB) Assembly might have experienced a hardware failure that is unrecoverable.
note:

The 59.F0 error might appear intermittently at first, but displays more frequently with continued use after rebooting. This applies only to cases in which rebooting (turning the printer off, and then on) does NOT resolve the 59.F0 error.
Figure : The 59.F0 onscreen error

The 59.F0 error triggers a related 59.0240 error that will appear in the Event Log section of a Service Page Report. The 59.0240 error code also indicates an ITB hardware failure.
Figure : Example of 59.0240 error code appearing in the Event Log

SCOPE
Products Product Number
HP Color LaserJet Pro MFP M377-M477 series CF377A/CF378A/CF379A/M5H23A
HP Color LaserJet Pro M452 series CF388A/CF389A/CF394A

Products and Serial Number Cross Reference. This action applies ONLY to models with serial numbers that start with VN D, JP B, or VN F:
Product model Serial number range
110V VN Dxxxxxxx
110V JP Bxxxxxxx
220V VN Fxxxxxxx

RESOLUTION In cases in which rebooting the printer does not resolve the issue, choose one of the following service actions:
Method 1: Upgrading the DCC firmware (preferred)Upgrade DCC firmware to controller number 15101. This is the preferred solution for the following models, which have a USB drive in the front:
• HP Color LaserJet Pro M452dw
• HP Color LaserJet Pro MFP M377dw
• HP Color LaserJet Pro MFP M477fnw
• HP Color LaserJet Pro MFP M477fdn
• HP Color LaserJet Pro MFP M477fdw

Follow these steps to upgrade the firmware:

1. From a computer, download the prn file and upgrade instructions. https://www.dropbox.com/sh/bb152avrl...PDgiL8C2a?dl=0
2. Follow the onscreen instructions to download the DCC upgrade instructions.pdf and DCCV1_51.prn files.
3. Copy the DCC V1_51.prn file to a USB drive that uses the FAT32 format.
4. Turn the printer on, if necessary.
5. Plug the USB drive into front USB port.
Figure : USB ports

6. Press the Home button on the control panel to return to the Home screen.
Figure : Pressing the Home button on the control panel

7. Select USB on the control panel.
Figure : The USB selection on the control panel

8. Select Print Documents .
Figure : The Print Documents selection on the control panel

9. Select and print the DCC V1_51.prn file.
Figure : The PRN file

10. Check to ensure that the Printing started screen displays.
Figure : The "Printing started" message

11. When asked if you want to print another file, select No .
Figure : Control panel prompt

12. Wait for the upgrade to complete.
note:

The printer will automatically reboot during the upgrade. Do not turn the printer off while the upgrade is taking place.
13. After the printer reboots and returns to a ready state, print a Configuration Report to ensure that "15101" is listed under Controller Number.
Figure : Configuration report listing 15101 as the controller number

Method 2: Replace the Engine Controller PCB Assembly If upgrading the DCC controller firmware is not an option, replace the engine controller PCB assembly.
Part number Part description
RM2-7909-0 20CN Assy-Engine Controller PCB (duplex)
RM2-7910-0 20CN Assy-Engine Controller PCB (simplex)
Method 3: Replace the Intermediate Transfer Belt Assembly If upgrading the DCC controller firmware is not an option, and if the engine controller PCB assembly is not available, replace the intermediate transfer belt assembly.
Part number Part description
RM2-6454-000CN Intermediate transfer belt (ITB) assembly

[alas3376]

Re: HP color Lazer

thank you

[nateta50]

Re: HP color Lazer

Thank you! Your posted solution saved me $500.

[muanpuia]

I have same problem in M570dw, it's booting up perfectly. But whenever it tries to print, it gives 59.F0 error. I have disassembled and remove felt pad and clean up the solenoid face that is known to be stucked often. I also check the sensor detecting ITB gear, and I'm sure its working fine. I'm at loss now where to continue this diagnostic. Previous firmware 2002, updated to 2020, error is still there. Without transfer belt it gives error at startup, so as stated before, sensor is ruled out. There is small sound like a slipped gear before main roller spins, but this happens long before with no problem. Can someone give me any clue please. Service manual link, different firmware link...