Announcement

Collapse

Forum Rules *ALL NEW MEMBERS, PLEASE READ!! UPDATED!!*

First and foremost, Welcome to the Badcaps Capacitor Search Engine & Forums!

New members that have activated their accounts have limited access to certain features of the site until established. Members with zero posts have no access to the private messaging system. Also, members with zero posts may not edit certain profile attributes, such as signatures. New members also may not create new threads. However, new members with zero posts have full access to all technical information contained on this forum, and that also includes attachments (images and files that other members have uploaded), and new members that have activated their accounts are free to post replies to existing threads. If you wish to create a new thread, the fix is simple! All you need is ONE post to be able to have full unrestricted access, and that can be simply posting an introduction of yourself or say hello in THIS THREAD. This may seem a little strange, but it helps keep spam and abuse curved. Please note, that it may take up to one hour from your first post for the limits to be removed. If you make a post and don't immediately see the restrictions gone, be patient. The promotion system updates every hour.

Please complete your profile after making your first post, with your name, locale, and other info. It's nice to know members on a first name basis, and know where they're from. Makes for a much friendlier environment!

Posting rules for this forum will be STRICTLY enforced by myself as the owner/administrator, and my moderator crew.

Badcaps.net IS A BUSINESS!!! If you are a servicer, service center, or vendor of any kind in the computer/capacitor industry, you are NOT permitted to advertise, link, promote, or plug your business on this forum in ANY way! NO EXCEPTIONS!! This includes asking for "donations" in exchange for BIOS passwords or tech advice for anything! If I see you doing that, your post will be edited or deleted, and you warned. If it happens again, you will be banned. The only exceptions are the references to the companies quoted in the FAQ which the administration have added for the convenience of those around the world who have difficulty to source caps for their repair.

This also includes using this forum's private message system to solicit business. Members, if you receive a PM from anyone offering repair services or components, please alert me immediately! Myself or any of my moderators, will never private message a user soliciting business, for Badcaps.net, or any other servicer/vendor. If you PM me about repairing your device, I will reply and take care of you, however, I will not message you first.

------------------------------------

Posting rules:

This forum was created to be a technical support forum primarily for the do-it-yourselfers who choose to repair their own boards. Any and all technical questions are welcome!

1) Please use the SEARCH feature!! Your question may have been answered in another thread! Please search first and see if it has!

2) When posting a technical question, be as detailed as possible in your thread. The more information we have about your specific problem, the better we can answer your question.

3) Please use COMPLETE sentences, punctuation, and grammar! Nobody is perfect, hence, a spelling error on occasion is no biggie. However, posts/threads that are unreadable will be deleted. This includes any and all forms of 'ebonics', leet, chatroom jargon, and 'text message' shorthand and slang. This forum is not a chatroom/text message, please use full words and complete sentences.

4) Keep discussion on topic!! DO NOT HIJACK THREADS! It's easy to do (I've done it myself a few times...) Lets try to keep it down to a minimal!! If you have something really off topic, that's what the lounge is for!

5) Keep things civil! There will be no tolerance for flaming, bashing, hateful remarks, racial remarks, adult material of ANY kind, and so on.

6) THE LOUNGE RULES! The lounge is a place for off topic chit-chat! If you post something that might be considered questionable or something you don't want kids to see, or something you can't view at work/school, etc, please label that thread *NWS* or NOT WORK SAFE in the thread title as a warning. The Lounge is NOT moderated, anything is welcome... Feel free to post rants, jokes, cars, hot women (remember the NWS warning in the title), or just about anything within reason. It's an open forum! Please refrain from participating in political topics if you have thin skin, they can get heated sometimes!! Remember that we have members here from all over the world, with many different views and cultures. Political debates can turn really ugly, and really fast, and if they degrade to personal attacks and useless banter/bashing, moderator action will ensue. I want this forum to be a safe haven for technical discussions from all walks of life, so lets keep off topic discussions civil and friendly.

7) Spamming and spammers will NOT be tolerated or accepted in any way, shape, or form! Spam bots are instantly and permanently banned, and their threads deleted! The mod crew is really quick to zap spammers, we typically pop them before they even get to post. This also includes regular members as well. be courteous and not post spam. This includes links to off-site information that's not relevant to the thread at hand. Do not plug other websites, forums, or businesses in your signatures. You may do so in a thread if the off-site link you're posting is relevant to the topic, but otherwise, don't do it. If you see a thread which clearly a spam bot posting that we have not removed yet, DO NOT click any links in it!! Simply click the 'report bad post' button, and it'll be taken care of, usually within minutes.

8) Account removals & closures: Since no personal information is given in the creation of your Badcaps.net Forum account, requests to remove and/or delete accounts will be declined. Any requests for removal of threads & posts you created will also be declined. The reason is the missing posts can/will leave threads incomplete and fragmented. For the threads to be of help to others later on, information can't and won't be missing. However, if you inadvertently posted personal identifiable information in a post (such as an email address, real name, or phone number), please contact a staff member. In those cases, the post may be edited or removed, at the staff members discretion.

That's about it for the rules, the setup here is pretty loose. However, if you're caught violating any of the rules above, here's what will happen:

First offense: Warning by me or a moderator
Second offense: Banning for 1 day
Third offense: Banning for 3 days
Fourth offense: Banned permanently.

If you do something really dumb, or are just a troll, I will skip the warning and the temporary banning, and ban you permanently!

The rules are pretty cut and dry... However, if you have any questions about this policy, feel free to contact me.
See more
See less

APC RS 800 Completely Dead

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

    APC RS 800 Completely Dead

    I recently came across an APC RS 800 UPS. It's completely dead the surge outlets work (they are always on).

    However other than that there are no signs of life. There are no batteries connected but from what I've heard it should power up connect the backup outlets to AC and illuminate both the online and replace battery light in that case.

    Any idea what would cause a UPS to go completely belly up like this?

    No toasty components on the board either. All 3 fuses check out good too.
    Attached Files
    Last edited by Krankshaft; 05-21-2009, 01:17 AM.
    Elements of the past and the future combining to make something not quite as good as either.

    #2
    Re: APC RS 800 Completely Dead

    "It's not what we don't know that hurts, it's what we know that ain't so." Will Rogers 1879-1935

    I just checked this on an APC Smart-UPS 1250. If the batteries are bad (or disconnected) you won't get anything out of the backup outlets. This corresponds to what I have experienced on UPSs from both APC and other suppliers.

    PlainBill
    For a number of reasons, both health and personal, I will no longer be active on this board. Any PMs asking for assistance will be ignored.

    Never be afraid to try something new. Remember, amateurs built the ark. Professionals built the Titanic.

    Comment


      #3
      Re: APC RS 800 Completely Dead

      I confirm PB's statement. I have 4 APC units on my systems here, 1200-1500va. All do same thing with no batts.

      FYI: http://www.upsclub.org/schem/

      Not in any order I could see, but very tough to find those.

      Good Hunting!
      Toast
      veritas odium parit

      Comment


        #4
        Re: APC RS 800 Completely Dead

        Doh the manual for my CS 500 says the unit will come with both the online and battery lights if the battery isn't connected.

        The RS 800 according to the manual flow chart WON'T come on without batteries connected as you guys said.

        Damn APC they should standarize on this stuff.

        I needed to order some new batts from Gruber Power anyways.

        They've supported my UPS's for years very good batteries.

        I guess I've had such annoying repair problems lately I'm not willing to look at the obvious .
        Last edited by Krankshaft; 05-22-2009, 10:40 AM.
        Elements of the past and the future combining to make something not quite as good as either.

        Comment


          #5
          Re: APC RS 800 Completely Dead

          Wow in both manuals there is a contradiction in the troubleshooting table it says it won't come on without a battery and in the print section it says it will. With the online and replace battery lights lit. I read the print section and thought it would boot.

          I got this unit without batteries. I figured the transfer relay would at least connect them to line voltage.

          There we go I didn't misunderstand the guys at APC are idiots . They made the mistake in two different manuals no less.

          The CS 500:

          Section 6 final bullet point.

          http://www.apcmedia.com/salestools/A...7UZA_R0_EN.pdf

          The RS 800:

          Section 8 final bullet point.

          http://www.apcmedia.com/salestools/A...7V3J_R0_EN.pdf
          Last edited by Krankshaft; 05-22-2009, 10:54 AM.
          Elements of the past and the future combining to make something not quite as good as either.

          Comment


            #6
            Re: APC RS 800 Completely Dead

            Try Battery Mart instead of Gruber. Had good success with their units and shipping is less than 1/2 Gruber(eBay-er).

            RBC7 for my units - shipping is $28 Gruber, $13 Battery Mart.

            Toast
            Last edited by Toasty; 05-22-2009, 11:25 AM.
            veritas odium parit

            Comment


              #7
              Re: APC RS 800 Completely Dead

              Thanks you can never have too many sources.
              Elements of the past and the future combining to make something not quite as good as either.

              Comment


                #8
                Re: APC RS 800 Completely Dead

                Hi,

                It would be cool to know how you disassembled the UPS.
                I have an 800i with all LEDs flashing and would like to know if i could fix it by myself.

                and where are the three fuses are located?

                bye Zoomer

                Comment


                  #9
                  Re: APC RS 800 Completely Dead

                  ah ok, I had to use far more force then I thought to remove the front panel.

                  But still where are all the fuses?
                  I located F1 (just a pcb connection), F2 & F7 (Two green fuses similar to a car fuse) and F3 which is a brown round something.

                  So F4, F5 and F6 are missing.

                  Comment


                    #10
                    Re: APC RS 800 Completely Dead

                    Disassembly for those interested for the RS 800 was as follows I almost broke the casing disassembling it. Mainly because I couldn't figure out how to take it apart I eventually got it.

                    Remove the 4 screws on the back outlet panel pull it off. Remove the front panel pull it straight off. This will require some brute force it is retained by 4 snap clips that won't let go without a strong pull.

                    Just don't pull too hard you don't want to tear the ribbon cable for the front panel LED / Switch Assembly.

                    Remove the three screws under the front panel and the side cover will pull right up and off.

                    The PCB is snapped into the casing. You may have to insert a flat bladed screw driver near certain points at the PCB and twist it to expand the casing and pull the board up.
                    Last edited by Krankshaft; 05-23-2009, 05:50 AM.
                    Elements of the past and the future combining to make something not quite as good as either.

                    Comment


                      #11
                      Re: APC RS 800 Completely Dead

                      Originally posted by zoomer
                      ah ok, I had to use far more force then I thought to remove the front panel.

                      But still where are all the fuses?
                      I located F1 (just a pcb connection), F2 & F7 (Two green fuses similar to a car fuse) and F3 which is a brown round something.

                      So F4, F5 and F6 are missing.
                      It's not uncommon for manufacturers to axe parts from the original design to save a few bucks I see it all the time.

                      The dual automotive fuses are probably protection for the two batteries.
                      Elements of the past and the future combining to make something not quite as good as either.

                      Comment


                        #12
                        Re: APC RS 800 Completely Dead

                        some of these apc plastic units are on recall due to a fire hazzard.
                        might want to look it up.
                        that said i have seen several apc units where the 400v cap in the charger goes bad and kills the topswitch.no charging and soon a dead ups.the guts of these are identical to those cheap and nasty cyberpower units.
                        these things are junk!
                        not the same apc from back in the days.
                        and yes the double fuses are on the +batt.
                        a cheap way to get a 60a fuse.green=30a.

                        Comment


                          #13
                          Re: APC RS 800 Completely Dead

                          In my RS 800 the 400V charging cap was a Chemicon so I guess they learned their lesson.
                          Elements of the past and the future combining to make something not quite as good as either.

                          Comment


                            #14
                            Re: APC RS 800 Completely Dead

                            Hi, Kraneshaft, after looking at your board picture, I have a XS 800 with exaltly the same PCB in it. Upon close examination I found the part number 640-0189D, which is the number on the schematics. You won't find the schematics on www.upsclub.org, they are all newer APC's except one from 1999 design. The schematics we are looking for would be 189D as labeled on that site. We may get somewhere with the board PWA number.
                            I checked it out and only found F3 blown, but exactly where is the F1 fuse(trace on board)? I found the batteries reading 4V total and no lights on front panel. But when I put good batteries it worked fine. But the unit will not come on or charge the drained batteries.
                            By the way the correct way to remove the front panel is put a screw driver in the slot on the bottom of the front panel and pry it off, it will unsnap but still requires almost breaking it off. I found the best price for the batteries at SLA batteries on www.ebay.com 12V 7.2AH but you have to buy in pairs but $21 for 2 plus $11 shipping. 4 for $40. it uses APC RBC32 pair, or buy 2 RBC2 batteries.
                            Last edited by Pyrotech; 05-24-2009, 02:02 PM.

                            Comment


                              #15
                              Re: APC RS 800 Completely Dead

                              Schematics are Proprietary

                              Question
                              Can I get the schematics for APC products? If not, why are they proprietary?

                              Answer
                              APC does not distribute schematic drawings of our products to the public. Our
                              schematics contain proprietary information.
                              Additionally, there are no user serviceable parts inside the UPS and
                              disassembly or modification of the UPS voids all warranty agreements. Only
                              internal APC staff and authorized service centers whose staff have undergone
                              training for service of our products should attempt to service or repair an APC
                              UPS. Distributing schematics of the UPS to the public would only serve untrained users to attempt to repair or to modify a product which could result in product failure or injury.

                              For these reasons, APC chooses not to distribute schematic drawings and
                              strongly advises against service of our products by untrained personnel. This
                              policy is quite common among manufacturers of power electronic equipment.

                              For further information contact APC at www.support.apcc.com

                              Thought you like to see how bad APC support is for independant degreed technicians who are fully capable of repairing a UPS with a proper service manual and schematic. They have to give the info to hospitals so I am going to find out if anyone has the schematics. I've been fixing electronics since I was 18 thats 40 years experience and I can't get a manual....

                              Comment

                              Working...
                              X