latitude 5420 board LA-k491P bios problem.

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  • LBTT1121
    Badcaps Legend
    • Nov 2024
    • 1204
    • Việt Nam

    #361
    Originally posted by aamkaachaar
    My Bios is Corrupted , It's just parttial power on , no (Run_on) supply , tried with CLR ME, and Even With New Bios Region, Same condition , with some other bios here it gets powered on but Some RGB color , Some loop restart , Some hang on Dell logo , i am attaching my origional dump if someone can help ?
    Latitude 5420
    ST:6LYQ2J3
    try and feedback
    Attached Files

    if you find these attachements useful please consider making a small donation to the site

    Comment

    • aamkaachaar
      New Member
      • Jun 2013
      • 7
      • india

      #362
      Originally posted by LBTT1121

      try and feedback
      Still the Same , Partial power on EC doesn't releases (Run_on_en), Draws 100ma Current only, I have already tried with clear ME and NEw Bios Region the Condition Doesn't change , Any Further Help Would be appreciated .

      Comment

      • Markus1741
        Badcaps Veteran
        • Sep 2020
        • 967
        • N/A

        #363
        Originally posted by aamkaachaar
        My Bios is Corrupted , It's just parttial power on , no (Run_on) supply , tried with CLR ME, and Even With New Bios Region, Same condition , with some other bios here it gets powered on but Some RGB color , Some loop restart , Some hang on Dell logo , i am attaching my origional dump if someone can help ?
        Latitude 5420
        ST:6LYQ2J3
        Hello this is not your original file you say ServiceTag is 6LYQ2J3 but in your file it is BCYC1J3 ?????????
        And ServiceTag 6LYQ2J3 coud not be found!!!!!!!!

        Comment

        • aamkaachaar
          New Member
          • Jun 2013
          • 7
          • india

          #364
          Originally posted by Markus1741

          Hello this is not your original file you say ServiceTag is 6LYQ2J3 but in your file it is BCYC1J3 ?????????
          And ServiceTag 6LYQ2J3 coud not be found!!!!!!!!
          Sir i have provided the service tag written on the backcase , may be the backcase has been swapped by someone but the bios file i have provided was intact bios for the machine ... if you can help me with a good bios for BCYC1J3 , things would help

          Comment

          • ezazuk
            New Member
            • Nov 2023
            • 6
            • GB

            #365
            hi, need help to remove TPM error:
            TPM DEVICE IS NOT DETECED
            DELL LATITUDE 5420-I7-11GEN
            SERVICE-TAG-8ZQHR73
            Attached Files

            if you find these attachements useful please consider making a small donation to the site

            Comment

            • LBTT1121
              Badcaps Legend
              • Nov 2024
              • 1204
              • Việt Nam

              #366
              Originally posted by ezazuk
              hi, need help to remove TPM error:
              TPM DEVICE IS NOT DETECED
              DELL LATITUDE 5420-I7-11GEN
              SERVICE-TAG-8ZQHR73
              try
              Attached Files

              if you find these attachements useful please consider making a small donation to the site

              Comment

              • ezazuk
                New Member
                • Nov 2023
                • 6
                • GB

                #367
                Originally posted by LBTT1121
                hi, need help to remove TPM error:
                TPM DEVICE IS NOT DETECED
                DELL LATITUDE 5420-I7-11GEN
                SERVICE-TAG-8ZQHR73
                try
                same error

                Comment

                • Markus1741
                  Badcaps Veteran
                  • Sep 2020
                  • 967
                  • N/A

                  #368
                  Originally posted by ezazuk

                  same error
                  Sorry but just cleaning the ME region does not fix the TPM error, only replacing the TPM IC helps, anything else is nonsense .....

                  Comment

                  • joaopedrogallo
                    Member
                    • Feb 2023
                    • 13
                    • Brazil

                    #369
                    Hi there!
                    I have a Dell Latitude 5420 / ST: FC2JQF3 / GDF40 LA-K491P / Rev: 2.0 (A01) / 2020-11-16 / i5-11 model.

                    My client told me it ran out of battery while updating BIOS (yes, it did) and now seems more like a brick.

                    I have some doubts about this one:
                    It charges using a USB-C plug adapter and I have an asymmetric power source to see the consumption.
                    I don't know if I can plug it in 20V.
                    When plugged on 5V and when I try to raise it to 20, it turns out on 7V.
                    The original adapter is here with me, but It only shows a tiny white light and it's working fine.

                    I tried:
                    • Flash BIOS (UC2)
                    • Flash EC (UT7)
                    None of this worked.
                    But the behavior is always the same, before and after flashing: when I plug the adapter (5V), it consumes a variable amount of energy: 0.40 / 0.52 / 0.61 / 0.30 and keeps variating.

                    The original BIOS is attached here and also the EC.

                    Can someone help me to find the solution?
                    Attached Files

                    if you find these attachements useful please consider making a small donation to the site

                    Comment

                    • LBTT1121
                      Badcaps Legend
                      • Nov 2024
                      • 1204
                      • Việt Nam

                      #370
                      Originally posted by joaopedrogallo
                      Hi there!
                      I have a Dell Latitude 5420 / ST: FC2JQF3 / GDF40 LA-K491P / Rev: 2.0 (A01) / 2020-11-16 / i5-11 model.

                      My client told me it ran out of battery while updating BIOS (yes, it did) and now seems more like a brick.

                      I have some doubts about this one:
                      It charges using a USB-C plug adapter and I have an asymmetric power source to see the consumption.
                      I don't know if I can plug it in 20V.
                      When plugged on 5V and when I try to raise it to 20, it turns out on 7V.
                      The original adapter is here with me, but It only shows a tiny white light and it's working fine.

                      I tried:
                      • Flash BIOS (UC2)
                      • Flash EC (UT7)

                      None of this worked.
                      But the behavior is always the same, before and after flashing: when I plug the adapter (5V), it consumes a variable amount of energy: 0.40 / 0.52 / 0.61 / 0.30 and keeps variating.

                      The original BIOS is attached here and also the EC.
                      I also added the boardview.cad and schematic to help.

                      Can someone help me to find the solution?
                      try and feedback
                      Attached Files

                      if you find these attachements useful please consider making a small donation to the site

                      Comment

                      • Laboratorio JG
                        Member
                        • Apr 2025
                        • 36
                        • Colombia

                        #371
                        Originally posted by aamkaachaar
                        My Bios is Corrupted , It's just parttial power on , no (Run_on) supply , tried with CLR ME, and Even With New Bios Region, Same condition , with some other bios here it gets powered on but Some RGB color , Some loop restart , Some hang on Dell logo , i am attaching my origional dump if someone can help ?
                        Latitude 5420
                        ST:6LYQ2J3
                        try this one
                        Attached Files

                        if you find these attachements useful please consider making a small donation to the site

                        Comment

                        • eng.umair.a
                          Senior Member
                          • Jun 2016
                          • 82
                          • Pakistan

                          #372
                          Need help with the bios posting original backup with current bios laptop power ups but no display, SERVICE TAG: CB610F3, GDF40 LA-491P REV:2.0, Dell Latitude 5420
                          Attached Files

                          if you find these attachements useful please consider making a small donation to the site

                          Comment

                          • LBTT1121
                            Badcaps Legend
                            • Nov 2024
                            • 1204
                            • Việt Nam

                            #373
                            try and feedback
                            Attached Files

                            if you find these attachements useful please consider making a small donation to the site

                            Comment

                            • eng.umair.a
                              Senior Member
                              • Jun 2016
                              • 82
                              • Pakistan

                              #374
                              Originally posted by LBTT1121
                              try and feedback
                              Laptop turned on after Dell logo got stuck on black screen forced turn off then again no display

                              Comment

                              • LBTT1121
                                Badcaps Legend
                                • Nov 2024
                                • 1204
                                • Việt Nam

                                #375
                                Originally posted by eng.umair.a

                                Laptop turned on after Dell logo got stuck on black screen forced turn off then again no display
                                install bios to IC BIOS original

                                Comment

                                • eng.umair.a
                                  Senior Member
                                  • Jun 2016
                                  • 82
                                  • Pakistan

                                  #376
                                  Originally posted by LBTT1121

                                  install bios to IC BIOS original
                                  I didn’t get what you mean by ‘install BIOS to IC BIOS original.’ Can you please explain?

                                  Comment

                                  • arecki09
                                    New Member
                                    • Sep 2018
                                    • 9
                                    • Poland

                                    #377
                                    Hello!
                                    Dell Latitude 5420
                                    GDF40 LA-K491P
                                    ST:91M44J3
                                    Start but no display
                                    Please help
                                    Attached Files

                                    if you find these attachements useful please consider making a small donation to the site

                                    Comment

                                    • danito
                                      Badcaps Legend
                                      • Jun 2016
                                      • 1175
                                      • Romania

                                      #378
                                      Originally posted by arecki09
                                      Hello!
                                      Dell Latitude 5420
                                      GDF40 LA-K491P
                                      ST:91M44J3
                                      Start but no display
                                      Please help
                                      try
                                      Attached Files

                                      if you find these attachements useful please consider making a small donation to the site

                                      Comment

                                      • LBTT1121
                                        Badcaps Legend
                                        • Nov 2024
                                        • 1204
                                        • Việt Nam

                                        #379
                                        Originally posted by arecki09
                                        Hello!
                                        Dell Latitude 5420
                                        GDF40 LA-K491P
                                        ST:91M44J3
                                        Start but no display
                                        Please help
                                        try
                                        Attached Files

                                        if you find these attachements useful please consider making a small donation to the site

                                        Comment

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