Provide the full machine model number, serial number (or Service tag, SNID) and the board model number (see https://www.badcaps.net/forum/showthread.php?t=88758 ) ,The serial number, make, full model number, motherboard model and revision (except QR codes) must be written/typed at your request as per the rules. Not as a picture, part of the file name and so on.
Hello. I need your help. Laptop DELL Latitude 3189, MB CAV00/CAV10 LA-E371P Rev:3.0(A02)
Express Service Code - 16489968798, Service Tag on the 7KPP1N2 case, there was a different Service Tag in the firmware, the BIOS chip is soldered, that is, the BIOS inside the SPI Flash is not native.
On loading it says - "Alert! TPM could not be initialized"
It was sold to me as a working one. I tried all the simple steps. Pulling out the cord, downgrading and upgrading the BIOS version, replacing the battery... I flashed the BIOS from this topic - Lat_3180_3189_1.17.0 TXE_CLEAN.BIN No changes.
You need a dump BIOS, which may be suitable in this case, or some useful advice.
Hello. I need your help. Laptop DELL Latitude 3189, MB CAV00/CAV10 LA-E371P Rev:3.0(A02)
Express Service Code - 16489968798, Service Tag on the 7KPP1N2 case, there was a different Service Tag in the firmware, the BIOS chip is soldered, that is, the BIOS inside the SPI Flash is not native.
On loading it says - "Alert! TPM could not be initialized"
It was sold to me as a working one. I tried all the simple steps. Pulling out the cord, downgrading and upgrading the BIOS version, replacing the battery... I flashed the BIOS from this topic - Lat_3180_3189_1.17.0 TXE_CLEAN.BIN No changes.
You need a dump BIOS, which may be suitable in this case, or some useful advice.
I received the laptop with a non-native BIOS and without an SSD, so I don't have bios recovery. Inside the SPI Flash the firmware is now Lat_3180_3189_1.17.0 TXE_CLEAN.BIN
There is a backup of the firmware that was there before.
Sorry, I didn't immediately understand what needed to be done. Lack of knowledge + lack of knowledge of the language, I thought that I needed a backup of the factory BIOS. Here is the BIOS Recovery file copied from the EFI partition. Service Tag 7KPP1N2 - factory, from the laptop cover, registered the first time it was turned on after the firmware.
My DELL Latitude 3189 only boot to bios and not windows despite seeing the SSD.
It gives me an alert (TPM device is not detected), i enable secure boot but same problem.
i needs help
My DELL Latitude 3189 only boot to bios and not windows despite seeing the SSD.
It gives me an alert (TPM device is not detected), i enable secure boot but same problem.
i needs help
For booting issue check boot options in bios settings, for tpm alert either upgrade the bios version or downgrade it, if still same issue then dump your bios and upload file here for repair
My DELL Latitude 3189 only boot to bios and not windows despite seeing the SSD.
It gives me an alert (TPM device is not detected), i enable secure boot but same problem.
i needs help
I have a similar problem. TPM error. BIOS reflashing did not help, tried several options. Try to enter Windows through the boot menu, pressing F12 during boot and selecting the Windows Boot Manager item. My laptop boots into Windows this way, it works fine, but until the first reboot, then you need to enter the F12 boot menu again.
It says the data size is larger than chip size. Help please...
I suspect you are trying to flash to the wrong chip. What part number is etched on top. You should always make a backup before trying to flash any other bios.
Comment