HP 14-cf0014dx

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  • Mazorca
    Badcaps Veteran
    • Jan 2017
    • 463
    • USA

    #1

    HP 14-cf0014dx

    Hi, I have an HP 14-cf0014dx that came in turning on and only asked for the windows password to be reset. It was reset by just filling nothing in the fields and it turned itself off, in front of the customer. It will turn on again but no video, no beeps, fan on high and after about 10 seconds, it turns itself off. I have tried obtaining the original BIOS from HP support, but for some reason it does not appear at all, all other drivers are there but not for the BIOS.
    Can someone clean this BIOS or suggest where or how to do it?
    Attached Files
    Last edited by Mazorca; 06-22-2020, 06:55 PM. Reason: forgot to rar file
  • lapfix
    Badcaps Legend
    • Mar 2020
    • 2756
    • my workshop

    #2
    Re: HP 14-cf0014dx

    Try and give feedback
    Attached Files

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    • Mazorca
      Badcaps Veteran
      • Jan 2017
      • 463
      • USA

      #3
      Re: HP 14-cf0014dx

      Thank you lapfix, unfortunately, it does exactly the same thing, fan turns on high, no video and after a few seconds it turns off, no loop. Fault lies somewhere else, and customer just wants his data out, will buy another one.

      Comment

      • SMDFlea
        Super Moderator
        • Jan 2018
        • 21692
        • UK

        #4
        Re: HP 14-cf0014dx

        Try this virgin bios from HP. You will need to enter the serial etc using nbdmifit/wndmifit/HP BCU bios config utility.
        Attached Files
        All donations to badcaps are welcome, click on this link to donate. Thanks to all supporters

        Comment

        • Mazorca
          Badcaps Veteran
          • Jan 2017
          • 463
          • USA

          #5
          Re: HP 14-cf0014dx

          Thank you SMDFlea. Unfortunately, the laptop still has same symptoms, no video, turns on and then off. I believe this must be a hardware issue. What surprises me is that there is no BIOS update for this laptop from HP support. I will examine this BIOS and get the tools mentioned, already I have learned a lot.
          Update: laptop no longer in my hands. I really wanted to fix it.

          Comment

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