HP8460p Product Information Not Valid

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  • tlfrance
    Member
    • Jan 2020
    • 18
    • france

    #1

    HP8460p Product Information Not Valid

    Hello,
    On my elitebook 8460p, the sku / serial / CT .... numbers has get out of the bios. Don't know the reason . I've tryed many nbdmifit tool version from 1st page (HPSETxxx) of this thread without any luck. When i run the correct dmitool, i enter correct values from the laptop, then display the changes ans the end , but no changes seen from screen remains.

    Tryed BCU tool, no output errors , but no changes remained . Updating bios version didn't help.

    Anyone have already seen this issue?

    I've done a bios dump with my programmer , but i'm not confident how to update this binary .
    Thanks for help
  • imranromi
    Badcaps Legend
    • Jan 2015
    • 1290
    • Pakistan

    #2
    Re: HP8460p Product Information Not Valid

    Originally posted by tlfrance
    Hello,
    On my elitebook 8460p, the sku / serial / CT .... numbers has get out of the bios. Don't know the reason . I've tryed many nbdmifit tool version from 1st page (HPSETxxx) of this thread without any luck. When i run the correct dmitool, i enter correct values from the laptop, then display the changes ans the end , but no changes seen from screen remains.

    Tryed BCU tool, no output errors , but no changes remained . Updating bios version didn't help.

    Anyone have already seen this issue?

    I've done a bios dump with my programmer , but i'm not confident how to update this binary .
    Thanks for help
    Post here bios dump i will fix.

    Comment

    • tlfrance
      Member
      • Jan 2020
      • 18
      • france

      #3
      Re: HP8460p Product Information Not Valid

      Thank you !

      Here my bios dump with all infos numbers
      Attached Files

      Comment

      • imranromi
        Badcaps Legend
        • Jan 2015
        • 1290
        • Pakistan

        #4
        Re: HP8460p Product Information Not Valid

        Originally posted by tlfrance
        Thank you !

        Here my bios dump with all infos numbers
        Try this and post results
        Attached Files

        Comment

        • tlfrance
          Member
          • Jan 2020
          • 18
          • france

          #5
          Re: HP8460p Product Information Not Valid

          Originally posted by imranromi
          Try this and post results
          Thanks imranromi . No DMI errors now.
          But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

          Thank you
          Last edited by tlfrance; 03-21-2020, 12:21 PM.

          Comment

          • imranromi
            Badcaps Legend
            • Jan 2015
            • 1290
            • Pakistan

            #6
            Re: HP8460p Product Information Not Valid

            Originally posted by tlfrance
            Thanks imranromi . No DMI errors now.
            But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

            Thank you
            Try this file or add own dmi information.
            Attached Files

            Comment

            • Claudiomfa
              Badcaps Veteran
              • Nov 2015
              • 455
              • Portugal

              #7
              Re: HP8460p Product Information Not Valid

              Originally posted by tlfrance
              Thanks imranromi . No DMI errors now.
              But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

              Thank you
              This your file with your dmi info

              try and report
              Attached Files

              Comment

              • tlfrance
                Member
                • Jan 2020
                • 18
                • france

                #8
                Re: HP8460p Product Information Not Valid

                Originally posted by imranromi
                Try this file or add own dmi information.
                With this bios, nothing on the screen, only wifi/audio/power led are on.

                Comment

                • tlfrance
                  Member
                  • Jan 2020
                  • 18
                  • france

                  #9
                  Re: HP8460p Product Information Not Valid

                  Originally posted by Claudiomfa
                  This your file with your dmi info

                  try and report
                  Thanks Claudiomfa. Unfortunately, nothing change with this bios. Still have DMI errors with blank serials/sku, etc...

                  Comment

                  • Claudiomfa
                    Badcaps Veteran
                    • Nov 2015
                    • 455
                    • Portugal

                    #10
                    Re: HP8460p Product Information Not Valid

                    Try this file and report if dmi info is ok
                    Attached Files

                    Comment

                    • tlfrance
                      Member
                      • Jan 2020
                      • 18
                      • france

                      #11
                      Re: HP8460p Product Information Not Valid

                      Originally posted by Claudiomfa
                      Try this file and report if dmi info is ok
                      Thanks, it works. I was able to change my DMI info: serials/SKU/CT with nbdmifit . I just can't update my system configuration ID (mine is A0001C02) because of MPM Lock (and can't unlock). But i suppose it is not important.

                      Comment

                      • Claudiomfa
                        Badcaps Veteran
                        • Nov 2015
                        • 455
                        • Portugal

                        #12
                        Re: HP8460p Product Information Not Valid

                        Originally posted by tlfrance
                        Thanks, it works. I was able to change my DMI info: serials/SKU/CT with nbdmifit . I just can't update my system configuration ID (mine is A0001C02) because of MPM Lock (and can't unlock). But i suppose it is not important.
                        Nice. If you need corrected system config ID read your bios chip again and post it here. I will correct to you

                        Comment

                        • tlfrance
                          Member
                          • Jan 2020
                          • 18
                          • france

                          #13
                          Re: HP8460p Product Information Not Valid

                          Originally posted by Claudiomfa
                          Nice. If you need corrected system config ID read your bios chip again and post it here. I will correct to you
                          Ok. here we are :
                          Attached Files

                          Comment

                          • tlfrance
                            Member
                            • Jan 2020
                            • 18
                            • france

                            #14
                            Re: HP8460p Product Information Not Valid

                            I send you big thanks both Claudiomfa & imranromi for your excellent help & support !

                            Comment

                            • Claudiomfa
                              Badcaps Veteran
                              • Nov 2015
                              • 455
                              • Portugal

                              #15
                              Re: HP8460p Product Information Not Valid

                              Originally posted by tlfrance
                              Ok. here we are :
                              I need that you write your dmi info with nbdmifit and save all data you can, after that read bios chip again and post here.

                              On last upload bios I can't find any dmi information.

                              Comment

                              • tlfrance
                                Member
                                • Jan 2020
                                • 18
                                • france

                                #16
                                Re: HP8460p Product Information Not Valid

                                Originally posted by Claudiomfa
                                I need that you write your dmi info with nbdmifit and save all data you can, after that read bios chip again and post here.

                                On last upload bios I can't find any dmi information.
                                Strange, I've already updated my dmi info and my last bios update contains them.
                                Anyway, possible workaround is to update your bios you provided to me with my system configuration ID (A0001C02), and I'll re change my dmi after.

                                Comment

                                • Claudiomfa
                                  Badcaps Veteran
                                  • Nov 2015
                                  • 455
                                  • Portugal

                                  #17
                                  Re: HP8460p Product Information Not Valid

                                  Originally posted by tlfrance
                                  Strange, I've already updated my dmi info and my last bios update contains them.
                                  Anyway, possible workaround is to update your bios you provided to me with my system configuration ID (A0001C02), and I'll re change my dmi after.
                                  Try that bios with only system id A0001C02
                                  Attached Files

                                  Comment

                                  • tlfrance
                                    Member
                                    • Jan 2020
                                    • 18
                                    • france

                                    #18
                                    Re: HP8460p Product Information Not Valid

                                    i've loaded your latest bios , and under bios information, my DMI info still remains . All seems correct except system config id (A0001D02), but sounds not important.

                                    Comment

                                    • Claudiomfa
                                      Badcaps Veteran
                                      • Nov 2015
                                      • 455
                                      • Portugal

                                      #19
                                      Re: HP8460p Product Information Not Valid

                                      Originally posted by tlfrance
                                      i've loaded your latest bios , and under bios information, my DMI info still remains . All seems correct except system config id (A0001D02), but sounds not important.
                                      It seems to be encrypted. I can't locate any information from your computer on bin file. Even "elitebook" can't find in your file.

                                      Comment

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