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    HP8460p Product Information Not Valid

    Hello,
    On my elitebook 8460p, the sku / serial / CT .... numbers has get out of the bios. Don't know the reason . I've tryed many nbdmifit tool version from 1st page (HPSETxxx) of this thread without any luck. When i run the correct dmitool, i enter correct values from the laptop, then display the changes ans the end , but no changes seen from screen remains.

    Tryed BCU tool, no output errors , but no changes remained . Updating bios version didn't help.

    Anyone have already seen this issue?

    I've done a bios dump with my programmer , but i'm not confident how to update this binary .
    Thanks for help

    #2
    Re: HP8460p Product Information Not Valid

    Originally posted by tlfrance View Post
    Hello,
    On my elitebook 8460p, the sku / serial / CT .... numbers has get out of the bios. Don't know the reason . I've tryed many nbdmifit tool version from 1st page (HPSETxxx) of this thread without any luck. When i run the correct dmitool, i enter correct values from the laptop, then display the changes ans the end , but no changes seen from screen remains.

    Tryed BCU tool, no output errors , but no changes remained . Updating bios version didn't help.

    Anyone have already seen this issue?

    I've done a bios dump with my programmer , but i'm not confident how to update this binary .
    Thanks for help
    Post here bios dump i will fix.

    Comment


      #3
      Re: HP8460p Product Information Not Valid

      Thank you !

      Here my bios dump with all infos numbers
      Attached Files

      Comment


        #4
        Re: HP8460p Product Information Not Valid

        Originally posted by tlfrance View Post
        Thank you !

        Here my bios dump with all infos numbers
        Try this and post results
        Attached Files

        Comment


          #5
          Re: HP8460p Product Information Not Valid

          Originally posted by imranromi View Post
          Try this and post results
          Thanks imranromi . No DMI errors now.
          But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

          Thank you
          Last edited by tlfrance; 03-21-2020, 12:21 PM.

          Comment


            #6
            Re: HP8460p Product Information Not Valid

            Originally posted by tlfrance View Post
            Thanks imranromi . No DMI errors now.
            But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

            Thank you
            Try this file or add own dmi information.
            Attached Files

            Comment


              #7
              Re: HP8460p Product Information Not Valid

              Originally posted by tlfrance View Post
              Thanks imranromi . No DMI errors now.
              But it's not my DMI numbers. Is it possible you provide me a bios with my DMI numbers inside ? (tryed to change with nbdmifit.bat but have sku write error)

              Thank you
              This your file with your dmi info

              try and report
              Attached Files

              Comment


                #8
                Re: HP8460p Product Information Not Valid

                Originally posted by imranromi View Post
                Try this file or add own dmi information.
                With this bios, nothing on the screen, only wifi/audio/power led are on.

                Comment


                  #9
                  Re: HP8460p Product Information Not Valid

                  Originally posted by Claudiomfa View Post
                  This your file with your dmi info

                  try and report
                  Thanks Claudiomfa. Unfortunately, nothing change with this bios. Still have DMI errors with blank serials/sku, etc...

                  Comment


                    #10
                    Re: HP8460p Product Information Not Valid

                    Try this file and report if dmi info is ok
                    Attached Files

                    Comment


                      #11
                      Re: HP8460p Product Information Not Valid

                      Originally posted by Claudiomfa View Post
                      Try this file and report if dmi info is ok
                      Thanks, it works. I was able to change my DMI info: serials/SKU/CT with nbdmifit . I just can't update my system configuration ID (mine is A0001C02) because of MPM Lock (and can't unlock). But i suppose it is not important.

                      Comment


                        #12
                        Re: HP8460p Product Information Not Valid

                        Originally posted by tlfrance View Post
                        Thanks, it works. I was able to change my DMI info: serials/SKU/CT with nbdmifit . I just can't update my system configuration ID (mine is A0001C02) because of MPM Lock (and can't unlock). But i suppose it is not important.
                        Nice. If you need corrected system config ID read your bios chip again and post it here. I will correct to you

                        Comment


                          #13
                          Re: HP8460p Product Information Not Valid

                          Originally posted by Claudiomfa View Post
                          Nice. If you need corrected system config ID read your bios chip again and post it here. I will correct to you
                          Ok. here we are :
                          Attached Files

                          Comment


                            #14
                            Re: HP8460p Product Information Not Valid

                            I send you big thanks both Claudiomfa & imranromi for your excellent help & support !

                            Comment


                              #15
                              Re: HP8460p Product Information Not Valid

                              Originally posted by tlfrance View Post
                              Ok. here we are :
                              I need that you write your dmi info with nbdmifit and save all data you can, after that read bios chip again and post here.

                              On last upload bios I can't find any dmi information.

                              Comment


                                #16
                                Re: HP8460p Product Information Not Valid

                                Originally posted by Claudiomfa View Post
                                I need that you write your dmi info with nbdmifit and save all data you can, after that read bios chip again and post here.

                                On last upload bios I can't find any dmi information.
                                Strange, I've already updated my dmi info and my last bios update contains them.
                                Anyway, possible workaround is to update your bios you provided to me with my system configuration ID (A0001C02), and I'll re change my dmi after.

                                Comment


                                  #17
                                  Re: HP8460p Product Information Not Valid

                                  Originally posted by tlfrance View Post
                                  Strange, I've already updated my dmi info and my last bios update contains them.
                                  Anyway, possible workaround is to update your bios you provided to me with my system configuration ID (A0001C02), and I'll re change my dmi after.
                                  Try that bios with only system id A0001C02
                                  Attached Files

                                  Comment


                                    #18
                                    Re: HP8460p Product Information Not Valid

                                    i've loaded your latest bios , and under bios information, my DMI info still remains . All seems correct except system config id (A0001D02), but sounds not important.

                                    Comment


                                      #19
                                      Re: HP8460p Product Information Not Valid

                                      Originally posted by tlfrance View Post
                                      i've loaded your latest bios , and under bios information, my DMI info still remains . All seems correct except system config id (A0001D02), but sounds not important.
                                      It seems to be encrypted. I can't locate any information from your computer on bin file. Even "elitebook" can't find in your file.

                                      Comment

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