HP 820 G1 - Product Information not Valid

[pieciak]

Hello, HP 820 G1 laptop - "Product Information not Valid" error when turned on, you have to press enter and stop to understand the HP BIOS Configuration Unit according to the guide
on YouTube: https://tiny.pl/dq69t

However, at the very beginning I get this error:

<ERROR msg="Unable to process command. Password is set, but no password file is provided" /> <ERROR msg="BCU return value" real="10" translated="10" />


Can anyone help me so that I don't have to press enter every time? Help

[Stevedb]

See this how to do it but you need the information

https://youtu.be/ttP1aL0u8Ws?si=qlJrz3xCusyZXedh

[rex98]

See this how to do it but you need the information

https://youtu.be/ttP1aL0u8Ws?si=qlJrz3xCusyZXedh

upload your original bios dump in bios request thread. I'll try to recover the DMI data.

[pieciak]

I have all the data to enter
I tried the Dmi Firmware interface tool and I keep getting an error that there is a password, but I don't have any password because I normally go through the BIOS and change the settings, but returning to the DMI Firmware Interface tool, the laptop was turned on in program mode according to the instructions:



If you are programming a 2012 or later model, you should use wndmifit utility (from the flash drive that you created)

If you are getting MDM (manufacture programming mode) locked, the do the following:

1. Shut down notebook

2. Press WIN+UP+DOWN and the power button, HOLDING IT FOR at least 2 seconds

3. When the laptop starts, you should see a message with red color that you are in programming mode.

4. Use wndmifit utility from your operating system (Windows) to program the motherboard

after entering all the data, an error appears as in the photos and the logs contain information about a password... I also showed it in the photo

[pieciak]