HP Notebook - 15-Ac107na Product Informaion Not Valid

[crash_10uk]

Hi all hope you can help.
A customer asked me to take a look at her Notebook. Upon booting the notebook and message appears.

Product Information to valid

The Following product information programmed into the system board is missing or invalid

System Board (00A) - System Board CT Number

The Notebook is a HP Notebook - 15-Ac107na
Does anyone have the proper DMI tools for this, i have tried a few and all i get is "accessed denied" when trying to set new config

I would be greatful for any help
Thanks

[lapfix]

Re: HP Notebook - 15-Ac107na Product Informaion Not Valid

Hi all hope you can help.
A customer asked me to take a look at her Notebook. Upon booting the notebook and message appears.

Product Information to valid

The Following product information programmed into the system board is missing or invalid

System Board (00A) - System Board CT Number

The Notebook is a HP Notebook - 15-Ac107na
Does anyone have the proper DMI tools for this, i have tried a few and all i get is "accessed denied" when trying to set new config

I would be greatful for any help
Thanks

Easy to fix : https://www.youtube.com/watch?v=9T57ktw8n3Y&t=3s

[crash_10uk]

Re: HP Notebook - 15-Ac107na Product Informaion Not Valid

Thanks for the reply
I have tried this a couple of time with no joy. Nothing changes after i make the changes to the config.txt file.
and also tried the manual CMD way after using the setconfig:config.txt command i get
<SETTING changeStatus= "fail" name"System Board CT Number" reason= "SetBIOSSetting: Access Denied" returnCode="6">

</SETTING>
<ERROR msg-"Failed to set BIOSconfig" />
<warning msg-"BCU return value" real="16" />
</BIOSCONFIG>