Dell XPS 15Z restart at logo no access to bios no boot

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  • robrock1
    Senior Member
    • Jul 2013
    • 129
    • Ghana

    #1

    Dell XPS 15Z restart at logo no access to bios no boot

    Hello, this machine starts up, displays logo and goes off and powers again and start at the logo and goes off again and so on, its cycling. If you try to enter the bios it also restarts, if you want to boot from cd or hd it also restarts. does anyone have a bios dump?
  • RJARRRPCGP
    Badcaps Legend
    • Jul 2004
    • 6304
    • USA

    #2
    Re: Dell XPS 15Z restart at logo no access to bios no boot

    Sounds like a loose connection. It may be a bad primary cap in the PSU.
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    "Today's lesson in pissivity comes in the form of a ziplock baggie full of GPU extension brackets & hardware that for the last ~3 years have been on my bench, always in my way, getting moved around constantly....and yesterday I found myself in need of them....and the bastards are now nowhere to be found! Motherfracker!!" -Topcat

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    Comment

    • robrock1
      Senior Member
      • Jul 2013
      • 129
      • Ghana

      #3
      Re: Dell XPS 15Z restart at logo no access to bios no boot

      it looks more that the bios is corrupted, for example if you do cmos clear it says date and time error if you dont touch anything it will be there forever and never goes off but i will see and heat the board

      Comment

      • RJARRRPCGP
        Badcaps Legend
        • Jul 2004
        • 6304
        • USA

        #4
        Re: Dell XPS 15Z restart at logo no access to bios no boot

        Originally posted by robrock1
        it looks more that the bios is corrupted, for example if you do cmos clear it says date and time error if you dont touch anything it will be there forever and never goes off but i will see and heat the board
        Sounds like it could be bad caps on the board.
        ASRock B550 PG Velocita

        Ryzen 9 "Vermeer" 5900X

        32 GB G.Skill RipJaws V F4-3200C16D-32GVR

        Arc A770 16 GB

        eVGA Supernova G3 750W

        Western Digital Black SN850 1TB NVMe SSD

        Alienware AW3423DWF OLED




        "¡Me encanta "Me Encanta o Enlistarlo con Hilary Farr!" -Mí mismo

        "There's nothing more unattractive than a chick smoking a cigarette" -Topcat

        "Today's lesson in pissivity comes in the form of a ziplock baggie full of GPU extension brackets & hardware that for the last ~3 years have been on my bench, always in my way, getting moved around constantly....and yesterday I found myself in need of them....and the bastards are now nowhere to be found! Motherfracker!!" -Topcat

        "did I see a chair fly? I think I did! Time for popcorn!" -ratdude747

        Comment

        • robrock1
          Senior Member
          • Jul 2013
          • 129
          • Ghana

          #5
          Re: Dell XPS 15Z restart at logo no access to bios no boot

          I checked iam pretty sure the bios is corrupted, anybody can give me the bios dump?

          Comment

          • mohamed.mostafa
            Member
            • Sep 2012
            • 40
            • egypt

            #6
            Re: Dell XPS 15Z restart at logo no access to bios no boot

            Mostly I have a dump. Plz wait till I login from laptop so I can upload it .

            Comment

            • mohamed.mostafa
              Member
              • Sep 2012
              • 40
              • egypt

              #7
              Re: Dell XPS 15Z restart at logo no access to bios no boot

              XPS 15Z bios dump .
              download attachments
              Attached Files

              Comment

              • jtamad44
                Senior Member
                • Apr 2013
                • 145
                • israel

                #8
                Re: Dell XPS 15Z restart at logo no access to bios no boot

                Originally posted by mohamed.mostafa
                XPS 15Z bios dump .
                download attachments

                Thanks for the bin file!

                Comment

                • robrock1
                  Senior Member
                  • Jul 2013
                  • 129
                  • Ghana

                  #9
                  Re: Dell XPS 15Z restart at logo no access to bios no boot

                  i flashed it, its still the same, i am confused now. Any ideas?

                  Comment

                  • mohamed.mostafa
                    Member
                    • Sep 2012
                    • 40
                    • egypt

                    #10
                    Re: Dell XPS 15Z restart at logo no access to bios no boot

                    Remove LAN , sound , fax , sdcard controller , hdmi.

                    Comment

                    • fddizon
                      Badcaps Veteran
                      • Sep 2011
                      • 555
                      • Philippines

                      #11
                      Re: Dell XPS 15Z restart at logo no access to bios no boot

                      with the cmos date and time error, replace cmos battery only.
                      check if restarts go away...

                      if not
                      auto restarting pc comes with many possible issues.
                      -it could be a faulty or dirty ram pins/ram slot
                      -thermal issue
                      and few other issues not related to yours
                      Last edited by fddizon; 11-19-2013, 11:11 PM.

                      Comment

                      • robrock1
                        Senior Member
                        • Jul 2013
                        • 129
                        • Ghana

                        #12
                        Re: Dell XPS 15Z restart at logo no access to bios no boot

                        ok i will check on removing some of the chips

                        Comment

                        • robrock1
                          Senior Member
                          • Jul 2013
                          • 129
                          • Ghana

                          #13
                          Re: Dell XPS 15Z restart at logo no access to bios no boot

                          Ok the fault was from the LAN IC, a small chip labelt atheros close to the lan port, not everything is fine, i just removed it.

                          Comment

                          • lebana
                            Senior Member
                            • Jan 2015
                            • 81
                            • sudy

                            #14
                            Re: Dell XPS 15Z restart at logo no access to bios no boot

                            thank u

                            Comment

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