Dell Inspiron 3521 [La-9104p] no power

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  • classicandy
    Badcaps Veteran
    • Apr 2018
    • 308
    • Nigeria

    #1

    Dell Inspiron 3521 [La-9104p] no power

    Hello, Please I have this Dell Inspiron 3521 [La-9104p] that is dead. There is no visible damaged component. It just tripped off while booting one certain day and has not powered on since then. Doesn't charge either.

    I have replaced PU200 [3.3V/5V IC]

    Currently, when I connect the charger;

    B++ is present

    3.3VALWP/5VALWP not present
    VREG3 and VREG5 is present
    PGOOD is not present

    RTC is ok.

    Where else do I need to check to determine the fault?
  • Techtiger
    Badcaps Legend
    • Oct 2014
    • 1601
    • france

    #2
    Re: Dell inspiron 3521 la-9104p dead

    it's better you open a new Thread if you could, for 3/5VALWP you need Enable from SIO voltage on pin 6 20 on PU100 and you need +PWR SRC to PQ100 PQ101 & what is the resistance PL102 PL101 ?
    Last edited by piernov; 03-22-2020, 01:01 PM. Reason: remove full OP quote

    Comment

    • piernov
      Super Moderator
      • Jan 2016
      • 4435
      • France

      #3
      Re: Dell Inspiron 3521 [La-9104p] no power

      Moved to a new thread for a different problem. (originally posted in https://www.badcaps.net/forum/showthread.php?t=63872 )
      OpenBoardView — https://github.com/OpenBoardView/OpenBoardView

      Comment

      • kiraro
        Senior Member
        • Jan 2016
        • 177
        • North NY

        #4
        Re: Dell Inspiron 3521 [La-9104p] no power

        What about :

        UE1:
        -Pin 111, EC_VDD0 (3.3v)
        -Pin 110, ACIN
        -Pin 112, EC_ON
        -Pin 115, LID_SW#

        PQ201:
        -Pin1 voltage, check PR214(100k), VL(5v) present in one side of this resistance.
        -Pin2 voltage(EC_ON through PR213)? and check PR213(2.2k).

        Comment

        • classicandy
          Badcaps Veteran
          • Apr 2018
          • 308
          • Nigeria

          #5
          Re: Dell inspiron 3521 la-9104p dead

          Originally posted by techtiger
          it's better you open a new Thread if you could, for 3/5VALWP you need Enable from SIO voltage on pin 6 20 on PU100 and you need +PWR SRC to PQ100 PQ101 & what is the resistance PL102 PL101 ?
          okay. Thanks.

          By +PWR SRC, I guess you mean B+. PQ100 and PQ101 have B+
          No PL102. I think you meant PQ102. I can't get any resistance on PQ102 or PL101.

          No voltage on Pin 6 and 20 of PU100 [Even on known good board]

          Comment

          • classicandy
            Badcaps Veteran
            • Apr 2018
            • 308
            • Nigeria

            #6
            Re: Dell Inspiron 3521 [La-9104p] no power

            Originally posted by piernov
            Moved to a new thread for a different problem. (originally posted in https://www.badcaps.net/forum/showthread.php?t=63872 )
            Thanks

            Comment

            • classicandy
              Badcaps Veteran
              • Apr 2018
              • 308
              • Nigeria

              #7
              Re: Dell Inspiron 3521 [La-9104p] no power

              Originally posted by kiraro
              What about :

              UE1:
              -Pin 111, EC_VDD0 (3.3v)
              -Pin 110, ACIN
              -Pin 112, EC_ON
              -Pin 115, LID_SW#

              PQ201:
              -Pin1 voltage, check PR214(100k), VL(5v) present in one side of this resistance.
              -Pin2 voltage(EC_ON through PR213)? and check PR213(2.2k).
              Thanks. Here are my readings:

              UE1:
              Pin 111 = 3.36v
              Pin 110 = 3.0v
              Pin 112 = 3.36v
              Pin 115 = 0v

              PQ201:
              Pin 1 = 0v
              Pin 2 = 3.36v

              PR214 = 56K ohms
              - Pin 1 = 0v
              - Pin 2 = 5v

              PR213 = 2.1K ohms
              - Pin 1 & 2 = 3.36v
              Last edited by classicandy; 03-24-2020, 06:57 AM.

              Comment

              • kiraro
                Senior Member
                • Jan 2016
                • 177
                • North NY

                #8
                Re: Dell Inspiron 3521 [La-9104p] no power

                what voltage you get on ENTRIP1 ( pin1 of pu200) and ENTRIP2 (pin6 of pu200)?

                Comment

                • lapfix
                  Badcaps Legend
                  • Mar 2020
                  • 2572
                  • my workshop

                  #9
                  Re: Dell Inspiron 3521 [La-9104p] no power

                  Without the voltage on pins 1 and 6 the chip is being told to "turn off "the outputs though.
                  So measure the voltage on pins : 1.6.13.

                  What about ps_id pin 16 on UE1

                  Comment

                  • classicandy
                    Badcaps Veteran
                    • Apr 2018
                    • 308
                    • Nigeria

                    #10
                    Re: Dell Inspiron 3521 [La-9104p] no power

                    Originally posted by kiraro
                    what voltage you get on ENTRIP1 ( pin1 of pu200) and ENTRIP2 (pin6 of pu200)?

                    Pin 1 = 1.36v
                    Pin 6 = 1.36v

                    compared with a working board, its similar

                    Comment

                    • classicandy
                      Badcaps Veteran
                      • Apr 2018
                      • 308
                      • Nigeria

                      #11
                      Re: Dell Inspiron 3521 [La-9104p] no power

                      Originally posted by lapfix
                      Without the voltage on pins 1 and 6 the chip is being told to "turn off "the outputs though.
                      So measure the voltage on pins : 1.6.13.

                      What about ps_id pin 16 on UE1
                      Pin 1 = 1.36v
                      Pin 6 = 1.36v
                      Pin 13 = 3.6v

                      PS_ID:
                      3.3v not present, straight from PJPDC [DC IN] Pin 1 to Pin 16 of UE1.

                      +5VALW and +3VALW needs to be present for PS_ID to have 3.3v

                      Comment

                      • lapfix
                        Badcaps Legend
                        • Mar 2020
                        • 2572
                        • my workshop

                        #12
                        Re: Dell Inspiron 3521 [La-9104p] no power

                        with the PU200 voltages requirements that you got at pins : 1.6.8.13.16.17...and you don't have the outputs at pins :11.20 , a bad chip or a short are still the most likely causes.

                        With diode mode measure VREG3, VREG5, PL200, and PL201 (that's pins 8, 17, 20, and 11) for shorts to ground.

                        NB : PS_ID it's not straight from PJPDC [DC IN] Pin 1 to Pin 16 of UE1, what's the voltage at PQ901 (Drain ,source and gate )
                        Last edited by lapfix; 03-28-2020, 02:43 AM.

                        Comment

                        • classicandy
                          Badcaps Veteran
                          • Apr 2018
                          • 308
                          • Nigeria

                          #13
                          Re: Dell Inspiron 3521 [La-9104p] no power

                          Originally posted by lapfix
                          with the PU200 voltages requirements that you got at pins : 1.6.8.13.16.17...and you don't have the outputs at pins :11.20 , a bad chip or a short are still the most likely causes.

                          With diode mode measure VREG3, VREG5, PL200, and PL201 (that's pins 8, 17, 20, and 11) for shorts to ground.

                          NB : PS_ID it's not straight from PJPDC [DC IN] Pin 1 to Pin 16 of UE1, what's the voltage at PQ901 (Drain ,source and gate )
                          Regarding PS_ID, what i meant was, I checked all the components connected in one way or the other on the PS_ID line, starting from Pin 1 of PJPDC down to Pin 16 of UE1.......

                          Comment

                          • classicandy
                            Badcaps Veteran
                            • Apr 2018
                            • 308
                            • Nigeria

                            #14
                            Re: Dell Inspiron 3521 [La-9104p] no power

                            Originally posted by lapfix
                            with the PU200 voltages requirements that you got at pins : 1.6.8.13.16.17...and you don't have the outputs at pins :11.20 , a bad chip or a short are still the most likely causes.

                            With diode mode measure VREG3, VREG5, PL200, and PL201 (that's pins 8, 17, 20, and 11) for shorts to ground.

                            NB : PS_ID it's not straight from PJPDC [DC IN] Pin 1 to Pin 16 of UE1, what's the voltage at PQ901 (Drain ,source and gate )
                            no shorts to ground on VREG3, VREG5, PL200 and PL201 (PINS 8, 11, 17 & 20)

                            Comment

                            • classicandy
                              Badcaps Veteran
                              • Apr 2018
                              • 308
                              • Nigeria

                              #15
                              Re: Dell Inspiron 3521 [La-9104p] no power

                              But I noticed that the Charging IC (ISL88731C) gets warm a little. I did the Isopropyl test and compared it with a known good similar motherboard.

                              I've also compared voltages on the charging IC with charger plugged in (without battery), they seem to have the same readings.

                              What could be the cause and solution?
                              Last edited by classicandy; 04-09-2020, 03:49 AM. Reason: incomplete

                              Comment

                              • Ikung
                                Member
                                • Nov 2013
                                • 34
                                • Malaysia

                                #16
                                Re: Dell Inspiron 3521 [La-9104p] no power

                                Originally posted by classicandy
                                I've also compared voltages on the charging IC with charger plugged in (without battery), they seem to have the same readings.
                                Hi, can you measure again all pins on PU100 with battery connected?

                                Comment

                                • classicandy
                                  Badcaps Veteran
                                  • Apr 2018
                                  • 308
                                  • Nigeria

                                  #17
                                  Re: Dell Inspiron 3521 [La-9104p] no power

                                  Originally posted by Ikung
                                  Hi, can you measure again all pins on PU100 with battery connected?
                                  Here are the new readings with battery connected
                                  Attached Files

                                  Comment

                                  • Ikung
                                    Member
                                    • Nov 2013
                                    • 34
                                    • Malaysia

                                    #18
                                    Re: Dell Inspiron 3521 [La-9104p] no power

                                    Originally posted by classicandy
                                    Here are the new readings with battery connected
                                    ISL88731C does not function when VDDSMB is below its specified Under Voltage Lockout (UVLO) voltage. All of the SMBus registers in ISL88731C are powered by VDDSMB and are set to zero when it is below the UVLO threshold.

                                    Other functions are unpredictable when VDDSMB is below the UVLO threshold.
                                    Attached Files
                                    Last edited by Ikung; 04-12-2020, 02:58 AM. Reason: typo

                                    Comment

                                    • classicandy
                                      Badcaps Veteran
                                      • Apr 2018
                                      • 308
                                      • Nigeria

                                      #19
                                      Re: Dell Inspiron 3521 [La-9104p] no power

                                      Originally posted by Ikung
                                      ISL88731C does not function when VDDSMB is below its specified Under Voltage Lockout (UVLO) voltage. All of the SMBus registers in ISL88731C are powered by VDDSMB and are set to zero when it is below the UVLO threshold.

                                      Other functions are unpredictable when VDDSMB is below the UVLO threshold.
                                      Thanks so far, I've attached the new readings for PU200.

                                      Note: In the image attached, the board I claimed to be "Good" Powers On and charges the battery normally. But isn't entirely good in general because it doesn't display. I'll start a new thread for that board as soon as i'm done with this current one.

                                      There's no short in PQ202, PQ204, PQ203 & PQ205
                                      Attached Files

                                      Comment

                                      • classicandy
                                        Badcaps Veteran
                                        • Apr 2018
                                        • 308
                                        • Nigeria

                                        #20
                                        Re: Dell Inspiron 3521 [La-9104p] no power

                                        Originally posted by Ikung
                                        ISL88731C does not function when VDDSMB is below its specified Under Voltage Lockout (UVLO) voltage. All of the SMBus registers in ISL88731C are powered by VDDSMB and are set to zero when it is below the UVLO threshold.

                                        Other functions are unpredictable when VDDSMB is below the UVLO threshold.
                                        By VCC, did you mean VDDP_LDO? because, that's the only pin with 5v on PU100.

                                        Or probably, external 5v would more preferable.

                                        Comment

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