Mobile phone screen flashes while making calls

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  • mbsurfer2018
    Member
    • Jun 2018
    • 18
    • Puerto Rico
    #1

    Mobile phone screen flashes while making calls

    Hello friends.

    I have a new Blu studio j1 phone and the screen flashes while making calls. I tried to get some info on youtube and the internet and what i got so far is that it can be the screen proximity sensor and that I have to reset it on the settings display menu. Well, this phone does't have the option to calibrate this sensor.

    Also other info that I got is that there are some number codes that I have to enter to reset this sensor. I did that with no success. I have also factory reset the phone a couple of times and It keeps on doing the screen flickers/ flashes. This only happens while making calls.

    Any comments or suggestions? This is a brand new phone but the service provider is outside my country.

    thanx.
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